Jake Sweeney Mazda West
Cincinnati, OH
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139 Reviews of Jake Sweeney Mazda West
Staff was incredibly helpful and made the process easy. I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the proc I really enjoyed working with Jake Sweeney Mazda. I was not thrilled to have to buy a new (to me) car, and they made it comfortable and made the process easy. The car seems great, and the people were excellent, knowledgeable, and welcoming. They worked quickly to help me, which I greatly appreciated. More
Thanks for doing a great job Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the Service department was great. Jen got my vehicle in same day, set me up in a loaner, kept me informed, and my vehicle was ready the same day that the needed part arrived. In and out in less than 48 hours. Only suggestion - the loaner car needed a wash. More
Fast and Easy Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I Walked in Talked to Julie for a few she ask me what I was looking for I told her I have No Idea other than nothing small she Nailed it the first try I am very happy Thank You Bruce More
Great service and parts experience. The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! The parts department is awesome! Thank you for all your help! They got the parts I needed very quickly and at a fair price ! Great job ! More
Service Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything Great Service. Jenn and her team do a great job. Always friendly and helpful. We have always had great customer service. Thank you for everything More
Quick easy. Scheduled on line (easy). Jake Sweeney Mazda West is a very pleasant place and the mechanics know their job. Love the free (fresh) coffee. All staff are friendly and helpful. Jake Sweeney Mazda West is a very pleasant place and the mechanics know their job. Love the free (fresh) coffee. All staff are friendly and helpful. More
Red bird rescue Brought car in for engine noise Found to be water pump going out Not easy task on the Miata The work was completed in stonefly efficient manner T Brought car in for engine noise Found to be water pump going out Not easy task on the Miata The work was completed in stonefly efficient manner Thanks to Jenn and her team More
TJ, Brittney &Jen provided excellent customer &repair servic TJ greeted me as walked in. He was prepared for my arrival. Jen educated me on a few things that will help monitor other issues with my vehicle. Britt TJ greeted me as walked in. He was prepared for my arrival. Jen educated me on a few things that will help monitor other issues with my vehicle. Brittney has the warmest smile. She's the Closer. More
Great Job Salesmen Tyrone Nelson and Donte Lyles were amazing. My 8 hr wait was the issue because the guy in the office is working alone so it takes longer. But Salesmen Tyrone Nelson and Donte Lyles were amazing. My 8 hr wait was the issue because the guy in the office is working alone so it takes longer. But overall i am satisfied More
They were cooperative when we asked to move back our appoint Work timely completed and done correctly. We called a couple hrs prior to our appointment and asked if we could move our appt back 1 hr. Yes we could! Work timely completed and done correctly. We called a couple hrs prior to our appointment and asked if we could move our appt back 1 hr. Yes we could! More