Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Easy, quick and professional I was recently in an accident and needed a decent, reliable car desperately. Richie in sales went above and beyond to help me out and I couldn't be mo I was recently in an accident and needed a decent, reliable car desperately. Richie in sales went above and beyond to help me out and I couldn't be more grateful. I never thought I would end up in a car I loved on such short notice but they really took care of me. I am still in love with my CX-5 and plan to upgrade to a new one through them in a few years! More
Excellent customer service, great car buying experience I spoke with Keith over the phone when I was looking for a used Mazda CX-5. Immediately I felt like I was working with someone who wanted to partner I spoke with Keith over the phone when I was looking for a used Mazda CX-5. Immediately I felt like I was working with someone who wanted to partner to find me the right car, not someone who wanted to sell me a car for his benefit. He listened carefully to what I was looking for and went out on the lot to preview cars for me to give me an honest assessment of whether I would like them if I drove down. In addition, the inventory at Jake Sweeney was better than anything I was finding in Columbus. The 1.5 hour drive to Cincinnati was well worth it. ALL of the staff we encountered were top notch. Keith was just as helpful in person, and his manager Chris and finance person Mike treated us with professionalism and patience. I HIGHLY recommend this dealership. And, when you go, ask to work with Keith. You'll be glad that you did. More
I'm always nervous bringing my car in because I worry I will be sold more than I currently need. But they point out what I need now and what will be upcoming at a future visit. I appreciate getting a loane will be sold more than I currently need. But they point out what I need now and what will be upcoming at a future visit. I appreciate getting a loaner car! More
Everyone there is excellent at their jobs. Very nice and clean shop. We refer service to our family and friends. Thank you for your services. clean shop. We refer service to our family and friends. Thank you for your services. More
Second car from Jake Sweeney Mazda. After spending several weeks looking at various (non Mazda) luxury cars (including JS BMW) we stopped in. It was late on a Saturday at closing time. After spending several weeks looking at various (non Mazda) luxury cars (including JS BMW) we stopped in. It was late on a Saturday at closing time. Mike greeted us and made us feel welcome even though we knew everyone was trying to go home for their evening. We came back the following week and met Cody. He was professional, attentive and one of the best car buying experiences we had. New CX-30 was a solid new design that appealed to my wife and I liked the interior styling. Plus it had more technology than the X3 and used X5 we were considering for 10-15K less. I know apples and oranges but in the end the experience with Cody combined with our past good experience with our Mazda 3 purchased from JS Mazda brought us around to buying again from the dealership and Mazda. More
A Great buying experience! We had the pleasure of buying a car this weekend from salesman Keith Jenkins at Jake Sweeney Mazda-Tri County. Our car was totaled in an accident the We had the pleasure of buying a car this weekend from salesman Keith Jenkins at Jake Sweeney Mazda-Tri County. Our car was totaled in an accident the previous week and Keith was able to find us the perfect vehicle within our price range very quickly. The whole process was fast, efficient and painless. Keith is a terrific salesman, fair. patient and honest. Thank you for making our car buying experience a pleasurable one. Wouldn't buy from anyone else! More
Outstanding Service It is always a pleasure getting my vehicle serviced at Jake Sweeney. the people are always on top of every detail. Ben was outstanding as was Adam. It is always a pleasure getting my vehicle serviced at Jake Sweeney. the people are always on top of every detail. Ben was outstanding as was Adam. More
Great Experience I just purchased my 6th Mazda and the service has always been friendly and prompt. My issues were always taken care of and I appreciate all they do t I just purchased my 6th Mazda and the service has always been friendly and prompt. My issues were always taken care of and I appreciate all they do to keep my car in top condition. More
Help with fixing problems caused by 3rd party Appreciate the service center helping to point out the problems and solutions caused by having Safelite replace my windshield. Although this was final Appreciate the service center helping to point out the problems and solutions caused by having Safelite replace my windshield. Although this was finally corrected by Safelite under warrantee, Jake Sweeny service gave me the information to take to Safelite to make sure it was done properly. More
Good experience I continue to have a very good experience when I take my car in for service: oil changes and tire rotation. The team members are nice and professional I continue to have a very good experience when I take my car in for service: oil changes and tire rotation. The team members are nice and professional. More