Jake Sweeney Mazda Tri-County

My wife and I purchased two vehicles from this dealership. One, a Mazda 6, the other, a Nissan Murano. Both were used. Their sales folks did the usual write on the piece of paper and try to dealership. One, a Mazda 6, the other, a Nissan Murano. Both were used. Their sales folks did the usual write on the piece of paper and try to get you to sign because their "manager" wouldnt look at it any other way. Not long after we got the Mazda, we noticed a gash in the underside of the vehicle. A gash as in, through the underside up through the carpet and it was covered by the floor mat. It looked like someone used a can opener on this. I had hardly driven the car because me being out of the country, so it sat. When we approached the dealer about it, they denied it being there when it was sold. Although many body shops had estimated the rust and damage to be far beyond our purchase date and placed the damage a long time before. Next purchase, a year or so later, we bought a used Murano. The windshield wipers were slashed, the rear door handle rusted and busted and a even "claw" marks down the back door. My wife really wanted this model and it fit for our budget so when the dealership promised to fix the issues, we went for it. They put in writing they would repair those issues, still, to this day, 7-8 months later, they have not. We even had issues with their shuttle service stranding us miles away while our vehicles were being serviced. We stopped taking them there. The brakes, we noticed a month after having it, were squeeling very loudly. We had it inspected and were told because it was a new brake job, it was normal. Months went by and it got worse. We contacted the dealership only to be told that because the techs installed the brakes many months before, In Feb of 08, and now it being past the one year mark, they would not cover it, even though we owned it 7 months and only put 8k miles on it. We ended up buying another car from Jeff Wyler in Springfield and had an awesome experience there. Jake Sweeney will never receive our business again. Please, do not buy from these people. Do your research and see their service and reliability is not the greatest. Thank you. More