Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Can't complain We had a great experience. Salesman even stayed past his shift to make sure we were all taken care of. He explained everything we needed and wanted to We had a great experience. Salesman even stayed past his shift to make sure we were all taken care of. He explained everything we needed and wanted to hear. More
Smooth Sale I researched various vehicles online before making my decision to purchase my Mazda CX5 Touring. Tyler had the answers to all my questions. He was fri I researched various vehicles online before making my decision to purchase my Mazda CX5 Touring. Tyler had the answers to all my questions. He was friendly, helpful and in no way pushy. It was a smooth, satisfying transaction. More
Great Car Buying Experience I was casually looking for a new car but definitely not in a hurry. I inquired about a Mazda 6, and came in and met with Mike Donohue, Mike was very I was casually looking for a new car but definitely not in a hurry. I inquired about a Mazda 6, and came in and met with Mike Donohue, Mike was very knowledgable and never once made me feel pressured. With his guidance I eventually landed on getting a Mazda 3 rather than a Mazda 6. Though I didn't plan on buying a new car as quickly, or maybe even at all, I ended up buying one through Mike. He did his best to get me the best trade-in value on my car, and the amount they gave me was more than I had expected. Mike introduced me to a few different members of management including Tony Heitz and Joe Cathey. Both of them were a pleasure to speak with and helped affirm my feeling that I was giving my business to the right dealership. My experience at this dealership, and personal experience with Mike, went above and beyond my expectations. I would highly recommend this dealership and more specifically Mike Donohue to anyone More
Amazing Experience We went into the dealership just to browse and we walked out more than thrilled with our new Mazda CX-5!!! We received amazing service and left with a We went into the dealership just to browse and we walked out more than thrilled with our new Mazda CX-5!!! We received amazing service and left with a tank full of gas! I highly recommend visiting Tyler at Mazda in Tri County! More
Getting an Upgraded Mazda We needed to upgrade to a bigger SUV - one that was large enough for my husband and yet just right for me. Went to over 10 dealerships to try out how We needed to upgrade to a bigger SUV - one that was large enough for my husband and yet just right for me. Went to over 10 dealerships to try out how they "fit". What brought us back to Jake Sweeney is the customer service. Mike Donohue was a great help, Zach in finance explained everything well and our over all experience was good. I hate car shopping but it worked out great here at Jake Sweeney Mazda. Thanks guys!!! More
First Class Dealership I cannot say enough good things about Jake Sweeney Mazda. I hadn't purchased a new vehicle in nearly a decade so I was a bit apprehensive about starti I cannot say enough good things about Jake Sweeney Mazda. I hadn't purchased a new vehicle in nearly a decade so I was a bit apprehensive about starting the process. I had an idea of what I was looking for in terms of a vehicle but what really pushed me over the top was the exceptional customer service and care that Brady Bonner took with me during and after I purchased a 2015 CX5. It was such a delightful experience and totally contrary to any other buying experience I've ever had. Brady knew I was a bit leary about buying and approached me in such a manner that I literally felt I was buying a car from a family member or close friend. He was professional, courteous, personable and quite knowledgeable. That was the vibe I got from the rest of the Jake Sweeney staff as well. I felt completely comfortable throughout the entire process and absolutely love my new Mazda. Great car and even better people! I would not hesitate to send family, friends or even strangers to buy from Mr. Bonner and the team at Jake Sweeney. They have a customer for life. -Steve W. More
BEST Car Buying Experience EVER!! We had a wonderful buying experience at Jake Sweeney Madza with Mike Donohue! Buying a new car is not something we do too often and really don't look We had a wonderful buying experience at Jake Sweeney Madza with Mike Donohue! Buying a new car is not something we do too often and really don't look forward to. However, right from the start, we were very impressed on how well our car buying experience went. We checked out the website and began chatting with Mike Donohue. We told him which car we were interested in and set up a time to meet with him. He had the car pulled up and waiting for us when we arrived. We had lots of questions and he answered all of them thoughtfully and thoroughly, never ducking or dancing around the issue. Within a few minutes we knew we could trust him and he worked diligently with us and NEVER ONCE made us feel uncomfortable with the process. Mike was just a super guy - great personality, very professional and knowledgeable - just a pleasure to deal with. Everyone we spoke with at Jake Sweeney was so nice. This certainly was THE VERY BEST CAR BUYING EXPERIENCE that we have every had! Thanks so much!! Mark and Betsy Middletown, OH More
Knowledgeable, Friendly Sales Staff Tyler promptly greeted us at the door, carefully listened to what we were looking for and quickly showed us several model options. During the test dr Tyler promptly greeted us at the door, carefully listened to what we were looking for and quickly showed us several model options. During the test drive he knowledgeably explained key features of the car. Overall a great experience. More
Knowledgeable and Straight Forward After going to a competitor and basically being told our offer was too low and the deal they offered was the best they could do, we went to Jake Sween After going to a competitor and basically being told our offer was too low and the deal they offered was the best they could do, we went to Jake Sweeney Mazda. We had a wonderful experience. Our salesman, Matt, was knowledgable and straightforward. He didn't give us any of the usual car salesman runaround and that was very much appreciated. Jake Sweeney was able to beat the competitor's price and we happily drove off in a new car the same day! Buying a car can be a frustrating experience, but at Jake Sweeney Mazda, it was anything but. More
Excellent Customer Experience! I purchased my vehicle from another dealer and did not have a good experience so when it came time for my first maintenance (oil/tire rotation), I did I purchased my vehicle from another dealer and did not have a good experience so when it came time for my first maintenance (oil/tire rotation), I did not want to go back to that dealer. I had been in contact with Tony Heitz from Jake Sweeney Mazda Tri-County, in the past, so I sent him a message explaining the situation and he told me they would be happy to help me with my first service, even though I did not purchase the car there. Adam called right away to schedule an appointment. When I went in, I received excellent customer service and was out within an hour. I would highly recommend them for car service. Thanks! More