Jake Sweeney Mazda Tri-County
Cincinnati, OH
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No Pressure- Easy to work with I searched for a new CX-9 online and Mike contacted me via email after I submitted an inquiry. He was very easy to work with. He listened when I sai I searched for a new CX-9 online and Mike contacted me via email after I submitted an inquiry. He was very easy to work with. He listened when I said what features were important to me. He worked within my budget to find me the car I was looking for. I actually took the car home for a three day test drive which gave me lots of time to see if the car worked for me. He called me Monday morning at 9:00 am, took my financing info and called me back at 1130 with a completed deal. I was able to drive back to the dealer, sign some paperwork, and be on my way back home in no time with a brand new car. He made the car buying experience less stressful. More
Great service from Mike Hi, thank you so much to Mike Donohue for his professionalism and help purchasing our 2015 Mazda 3 I Touring. We did have a number of issues that nee Hi, thank you so much to Mike Donohue for his professionalism and help purchasing our 2015 Mazda 3 I Touring. We did have a number of issues that needed to be addressed with the vehicle but Mike and Doug helped to correct the problems and proceed with the sale. More
Stress Free Matt was very easy to work with, extremely helpful, answered all my questions and had some great advise. He also helped my daughter purchase her first Matt was very easy to work with, extremely helpful, answered all my questions and had some great advise. He also helped my daughter purchase her first car the same day. Finally a sales person that understands.!!! More
Customer Satisfaction Garunteed Kyke was exemplary in his explination of features and options included in each model of interest which made my buying process effortless as Kyle linke Kyke was exemplary in his explination of features and options included in each model of interest which made my buying process effortless as Kyle linked benefuts of the CX5 to my specific needs. As a banker I can also identify this sales person as knowledgable and undertanding of the finance options available to customers. Great Experience with Mazda. More
all around excellent experience owed 100% to Tyler Tyler was extremely helpful in every aspect of my purchase from picking my Mazda to explaining all of the details. Thanks to tyler my family and I wil Tyler was extremely helpful in every aspect of my purchase from picking my Mazda to explaining all of the details. Thanks to tyler my family and I will be returning customers. We appreciate the knowledge he brings to the table when asking about Performance and detail of the car because of that I was able to make my decision without looking around to other dealerships. More
New Mazda This is my first mazda and the customer service was great! Tyler was not overly pushy, like some others I have dealt with in the past. This is my first mazda and the customer service was great! Tyler was not overly pushy, like some others I have dealt with in the past. More
Tyler is a professional! I've shopped ten dealerships in the last year and have spoken with many salesman in preparation for this purchase and Tyler was the one who was able t I've shopped ten dealerships in the last year and have spoken with many salesman in preparation for this purchase and Tyler was the one who was able to close the deal. He had great knowledge of the product, in all of it's price ranges, he was friendly, helpful, and fun. Additionally, he wasn't afraid to ask if I needed help with anything even though I was there with someone else buying a car. Keep up the great work Tyler! More
Awesome customer service!! Matt did an awesome job helping me find a car. He took his time and explored all avenues in order to get me the best deals and placed me in a car that Matt did an awesome job helping me find a car. He took his time and explored all avenues in order to get me the best deals and placed me in a car that met my needs and standards. Unlike most car dealers I have dealt with he actually cares about his client's needs and wants when it comes to choosing a car. I highly recommend him! And will to all my family and friends! Thank you matt for helping me out . I really appreciate it . More
4th Mazda from Jake Sweeny This is my 4th Mazda that I have purchased from Jake Sweeny. They have always been courteous, and professional, and Matt Smith was no exception. He This is my 4th Mazda that I have purchased from Jake Sweeny. They have always been courteous, and professional, and Matt Smith was no exception. He helped me with my selection and with my financing options. He went above and beyond to make sure I knew how to use all the options since some were different than what I was used to on my old Mazda 3. I love the new addition to our car family!! I did not love having to chase down my tags after the temporary expired. The finance manager could not/ would not answer questions and left me feeling very frustrated!! Thankfully Matt stepped up and got the situation resolved!! Issues with the finance manager dropped your customer service and overall score. More
A Delightful Experience Tyler was a very kind, devoted salesman to my husband and I. We were unsure of what kind of Mazda we wanted but with Tyler's knowledge on what seemed Tyler was a very kind, devoted salesman to my husband and I. We were unsure of what kind of Mazda we wanted but with Tyler's knowledge on what seemed with every car, it made it a lot easier! Thanks for your laid back professional manor Tyler! It made the experience delightful. More