Jake Sweeney Mazda Tri-County

Above and Beyond Good Service Experience! I came in for a scheduled oil change on my 2016 Mazda CX-5, which by way has been one of the most solid performing and worry-free cars I've ever owned I came in for a scheduled oil change on my 2016 Mazda CX-5, which by way has been one of the most solid performing and worry-free cars I've ever owned. Over the last four years all of the service personnel at Jake Sweeney have been very polite and knowledgeable. On this particular visit one of the service personnel, Ben, noticed that the LED trim that surrounds my headlights was flickering. I was surprised I hadn't noticed it before because it was an appearance feature I really liked when I originally bought the car. Ben informed me that if I had the time for this additional service they would correct the problem. Since it required taking off the front bumper, they gave me a loaner car so I could go grab some lunch rather than waiting around the additional 2 hours needed to complete the repair. Apparently Mazda had recognized that there had been a few issues with this LED light system. Bottom line is that Jake Sweeney Tri -County and Mazda replaced this LED headlight feature free-of-charge to me (over $1,000 in parts & labor). Keep in mind my car is four years old and out of warranty. I call that professional follow-through both by the Jake Sweeney Tri-County dealership and the Mazda manufacturer! By the way, their new showroom and service area are also top notch! Such a good personal experience makes it easy for me to highly recommend both their Mazda product and the Jake Sweeney Tri-County service department. More

Always Good With every other car I've ever owned, I was extremely happy with the warranty ran out so I could take my car anywhere else. I've had this car for nine With every other car I've ever owned, I was extremely happy with the warranty ran out so I could take my car anywhere else. I've had this car for nine years and I have been happy with the service guys every time I've gone in and I wouldn't go anywhere else. More

Friendly and Professional This is my fourth Mazda from Jake Sweeney and I've always taken my cars there for service and received friendly and professional care from sales, serv This is my fourth Mazda from Jake Sweeney and I've always taken my cars there for service and received friendly and professional care from sales, service and parts departments. Thanks so much! More

Service was efficient and personal. The service department is clean and efficient. They treat me as a valued customer. The work is done professionally and recommendations are sound. I w The service department is clean and efficient. They treat me as a valued customer. The work is done professionally and recommendations are sound. I will be returning for all my service. More

I really enjoyed my experience at this dealership! Very clean and professional. I really felt like I was being taken care of and understood the process. clean and professional. I really felt like I was being taken care of and understood the process. More

Outstanding service!!! As always the service was outstanding. Ben and Adam always exceed my expectations. They showed me step by step everything that was done to my vehicle As always the service was outstanding. Ben and Adam always exceed my expectations. They showed me step by step everything that was done to my vehicle and explained ways to keep my vehicle in tip top condition. More

Punctual! I have the Sweeney Shield on my 2011 Mazda3. My car is always serviced and ready at the time and price quoted, I don't take it any where else for m I have the Sweeney Shield on my 2011 Mazda3. My car is always serviced and ready at the time and price quoted, I don't take it any where else for my service needs. You can't beat the Sweeney Shield! GB Hinton More

Mazda experience Very pleasant and fast service. Had lower control arm done, and Adam took care of me. Will definitely return when vehicle needs attention. Very confid Very pleasant and fast service. Had lower control arm done, and Adam took care of me. Will definitely return when vehicle needs attention. Very confident with Mazda dealership. More

Great Experience Keith kept in touch with me regarding my lease-end options. I had planned on just buying out my lease, but he kept me aware of deals available on new. Keith kept in touch with me regarding my lease-end options. I had planned on just buying out my lease, but he kept me aware of deals available on new. When we went to do the buy out paperwork, he ran some numbers for me on a new CX-9 that caught my eye and helped me make an informed decision. In the end, I bought out my lease (an older CX-9) and am still very happy with the vehicle. The dealership is very nice and clean, great amenities, and was very accommodating to me, my wife, and three kids under 5. More

Extremely satisfied Adam did and excellent job taking care of replacing my wheel and tire and went the extra mile to ensure that the TPS was covered, as well. It’s the f Adam did and excellent job taking care of replacing my wheel and tire and went the extra mile to ensure that the TPS was covered, as well. It’s the first time I’ve ever had a ‘pothole experience’ like this with a low profile wheel and tire. He also had them take care of a recent recall issue. I believe I may have also interacted with Derrick. Everyone was very pleasant, professional and helpful. More