Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Service was efficient and personal. The service department is clean and efficient. They treat me as a valued customer. The work is done professionally and recommendations are sound. I w The service department is clean and efficient. They treat me as a valued customer. The work is done professionally and recommendations are sound. I will be returning for all my service. More
I really enjoyed my experience at this dealership! Very clean and professional. I really felt like I was being taken care of and understood the process. clean and professional. I really felt like I was being taken care of and understood the process. More
Outstanding service!!! As always the service was outstanding. Ben and Adam always exceed my expectations. They showed me step by step everything that was done to my vehicle As always the service was outstanding. Ben and Adam always exceed my expectations. They showed me step by step everything that was done to my vehicle and explained ways to keep my vehicle in tip top condition. More
Punctual! I have the Sweeney Shield on my 2011 Mazda3. My car is always serviced and ready at the time and price quoted, I don't take it any where else for m I have the Sweeney Shield on my 2011 Mazda3. My car is always serviced and ready at the time and price quoted, I don't take it any where else for my service needs. You can't beat the Sweeney Shield! GB Hinton More
Mazda experience Very pleasant and fast service. Had lower control arm done, and Adam took care of me. Will definitely return when vehicle needs attention. Very confid Very pleasant and fast service. Had lower control arm done, and Adam took care of me. Will definitely return when vehicle needs attention. Very confident with Mazda dealership. More
Great Experience Keith kept in touch with me regarding my lease-end options. I had planned on just buying out my lease, but he kept me aware of deals available on new. Keith kept in touch with me regarding my lease-end options. I had planned on just buying out my lease, but he kept me aware of deals available on new. When we went to do the buy out paperwork, he ran some numbers for me on a new CX-9 that caught my eye and helped me make an informed decision. In the end, I bought out my lease (an older CX-9) and am still very happy with the vehicle. The dealership is very nice and clean, great amenities, and was very accommodating to me, my wife, and three kids under 5. More
Extremely satisfied Adam did and excellent job taking care of replacing my wheel and tire and went the extra mile to ensure that the TPS was covered, as well. It’s the f Adam did and excellent job taking care of replacing my wheel and tire and went the extra mile to ensure that the TPS was covered, as well. It’s the first time I’ve ever had a ‘pothole experience’ like this with a low profile wheel and tire. He also had them take care of a recent recall issue. I believe I may have also interacted with Derrick. Everyone was very pleasant, professional and helpful. More
Easy, quick and professional I was recently in an accident and needed a decent, reliable car desperately. Richie in sales went above and beyond to help me out and I couldn't be mo I was recently in an accident and needed a decent, reliable car desperately. Richie in sales went above and beyond to help me out and I couldn't be more grateful. I never thought I would end up in a car I loved on such short notice but they really took care of me. I am still in love with my CX-5 and plan to upgrade to a new one through them in a few years! More
Excellent customer service, great car buying experience I spoke with Keith over the phone when I was looking for a used Mazda CX-5. Immediately I felt like I was working with someone who wanted to partner I spoke with Keith over the phone when I was looking for a used Mazda CX-5. Immediately I felt like I was working with someone who wanted to partner to find me the right car, not someone who wanted to sell me a car for his benefit. He listened carefully to what I was looking for and went out on the lot to preview cars for me to give me an honest assessment of whether I would like them if I drove down. In addition, the inventory at Jake Sweeney was better than anything I was finding in Columbus. The 1.5 hour drive to Cincinnati was well worth it. ALL of the staff we encountered were top notch. Keith was just as helpful in person, and his manager Chris and finance person Mike treated us with professionalism and patience. I HIGHLY recommend this dealership. And, when you go, ask to work with Keith. You'll be glad that you did. More
I'm always nervous bringing my car in because I worry I will be sold more than I currently need. But they point out what I need now and what will be upcoming at a future visit. I appreciate getting a loane will be sold more than I currently need. But they point out what I need now and what will be upcoming at a future visit. I appreciate getting a loaner car! More