Jake Sweeney Mazda Tri-County

Slow and agonizing Sales associate was nice - got the cars I wanted to look at out to me and let me test drive without taking my license or riding along so that was good Sales associate was nice - got the cars I wanted to look at out to me and let me test drive without taking my license or riding along so that was good. The rest of the process was very similar to dougpostman's review. After making an initial offer, they came back with a counter and absurdly high payments over 72 months. I was trading in a low mileage car and the value they placed on is was also significantly lower than everywhere else. When asked what the interest rate they were using, I guess it was the finance manager who came out to speak (1st handoff) and said that it was through Mazda and it was a good rate at 4.5%. Apparently they thought I was an idiot, or maybe they try to jerk everyone around like that. Again, as dougpostman said, they will not give you price info - its all payment numbers no matter how much I wanted to deal in high level pricing. I said I didn't think we could make it work so I was just going to leave, please give me my keys back. Finance manager then proceeds to ask if he made me mad, blah blah. I say no, I just don't feel like they're being fair. They leave, after waiting 5 minutes, sales associate and corporate guy from CA Mazda come (without my car keys) and take me to another desk (2nd handoff). The corporate employee was much easier to deal with. He got the rate cut in half,trade in value up, price down and I ended up taking the deal closer to what I wanted.Still think there was room to improve the offer on the trade in but I still think I got a good deal. However, it was all because of the corporate guy Alan. After waiting around for close to an hour again on the sales associate to get paperwork in order, etc I met with another finance guy for the final paperwork. Again, I was badgered for 10-15 minutes about adding on a warranty despite me saying no, no, no. "If we move the loan out to 72 months your payment will only be an extra $15 a month! How can you pass on that?!" I finally yelled that I had been there a long time and I wanted to sign my deal and leave, I had had enough of them. So I would recommend going to any other Mazda dealer first before this one. They will not make it easy to get a good price, and will only give you monthly payment numbers (which they can always finagle to get close to what you want). It came across as high pressured sales tactics - being passed around multiple times and harassed. All that, combined with being stuck there 5 hours and not being given my keys back so I could leave...avoid if possible. More

Awesome Dealership! Lori Slater is the Greatest!! My experience at Jake Sweeney Mazda was amazing and pain free!! Everyone there is very friendly, courteous, and helpful. Lori Slater is just awesome My experience at Jake Sweeney Mazda was amazing and pain free!! Everyone there is very friendly, courteous, and helpful. Lori Slater is just awesome! Right from the time I walked thru the doors to look at what I had in mind. She walked me through everything and found an answer for all of my questions, (which were numerous). She understood all of my wants and my needs. There was no pressure and she didn't try to influence my decisions or try to make me get something I did not want. She actually was sincere and wanted ME to be happy with the car of my choice!!! Purchasing my new Mazda was very quick from start to finish. I am extremely pleased with Lori and with Jake Sweeney Mazda and wish everyone there the best, always. More

Greg Fails rocks Visited Greg at jake sweeney. I knew what I wanted going in. Greg directed my to the vehilce. Sale was quick and painless. Greg does a fantastic job. Visited Greg at jake sweeney. I knew what I wanted going in. Greg directed my to the vehilce. Sale was quick and painless. Greg does a fantastic job. More

Fantastic Great working with Bernard. Helped me find just what I needed at a great price. Will see him next time we need a car !! Thanks again!! Great working with Bernard. Helped me find just what I needed at a great price. Will see him next time we need a car !! Thanks again!! More

Best Car Buying Experience Ever!!! I can’t thank you enough for the deal, the courtesy and professionalism. I have always been apprehensive about buying a vehicle, but you, and all the I can’t thank you enough for the deal, the courtesy and professionalism. I have always been apprehensive about buying a vehicle, but you, and all the great people at Jake Sweeney Mazda, made it the smoothest and most enjoyable experience I have ever had purchasing a car. Thank you, for the outstanding, friendly and professional service given to me. There was absolutely no pressure. Thank you again for giving me a great deal on the car and quick financing. Best wishes to you and everyone at Jake Sweeney Mazda. If you are lucky enough to be one of their customers reading this - You have chosen the best dealership ever to buy a car. More

Frienly and straightforward Right through the door Bernard got us into the 3 cars we had researched prior to coming. He was fast, friendly, straightforward, and most importantly Right through the door Bernard got us into the 3 cars we had researched prior to coming. He was fast, friendly, straightforward, and most importantly very personable. He put us at ease immediately and kept things low-pressure and is obviously standing behind cars he believes in. After the second day we went home feeling great about our pre-owned Mazda CX-5! We're keeping him on speed-dial! More

Fast and Solid Response My wife and I were not necessarily looking to trade-in our vehicle (2012 Mazda CX-9) because we really enjoyed it. After discussing various options w My wife and I were not necessarily looking to trade-in our vehicle (2012 Mazda CX-9) because we really enjoyed it. After discussing various options with Matt Smith over a period of several days, it turns out that it would be a good move for us to upgrade to the 2015 Mazda CX-9. Matt provided all of the information we needed to make a smart, informed decision, all with very reasonable turn-a-round time. I look forward to working with Matt in the future and will be sending anyone looking for a Mazda his way. More

Satisfied customer........ again! We purchased a 2015 Mazda 3 this weekend. After getting in a bind and needing a car right away we called Greg Fails, who ALWAYS gets us into something We purchased a 2015 Mazda 3 this weekend. After getting in a bind and needing a car right away we called Greg Fails, who ALWAYS gets us into something that we can afford and love; even in a short time period! We arrived between 430 and 5pm and was out of the door with a car by 730!!! Shortest experience buying a car ever!!!! :) Everyone at the dealership was extremely friendly and patient. We had our 9 year old with us and even while he is getting bored (as normal children do) everyone still kept their patience with us and talked with him to help pass the time. Best experience buying a car yet! This is the 3rd car that we have purchased working directly with Greg for sales. We highly recommend going to Greg! More

Salesman of the year I went in with no urgency to buy and walked out the same day with a new car. Matt worked with me through the process of being a first time car buyer, I went in with no urgency to buy and walked out the same day with a new car. Matt worked with me through the process of being a first time car buyer, making it a painless process. If you are going to Jake Sweeney Mazda, ask for Matt. Tell him Bryce sent you! More

The best car buying experience I have ever had. Bryan Jensen The purchase of my car was enjoyable because it felt like everyone at the dealership was very genuine in every aspect of the sale. Tyler Dayton and yo The purchase of my car was enjoyable because it felt like everyone at the dealership was very genuine in every aspect of the sale. Tyler Dayton and your Sales management team are the reason I chose to lease from this dealership. I am actually looking forward to my first experience with the service department because of how highly Tyler spoke of your commitment to quality. Don't change into one of those snakey, smarmy "car salesman" groups that I have encountered more than often in my recent search for my current vehicle. Thank you for your help during this purchase and for the help that I will most likely need during the life of my vehicle. Thank you, The Jensen Family. More