Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Great Car Buying Experience Bernard was very helpful in our car buying process. He sat down with us and listened to what we were looking for and would always ask questions to en Bernard was very helpful in our car buying process. He sat down with us and listened to what we were looking for and would always ask questions to ensure understanding. He promised us a great deal and we got a great deal. I would highly recommend buying a car from Bernard, he will help you get what you want. More
I will do business with them again. I walked in with preapproved financing and the amount I was willing to spend for a base model car. I left with better financing and an upper model car I walked in with preapproved financing and the amount I was willing to spend for a base model car. I left with better financing and an upper model car for the same money. I was very impressed with Greg Fails and the experience I had with Jake Sweeney Mazda. More
Great Dealer Experience! All of the gentlemen we worked with through this purchase were great - all very helpful, kind, patient, and knowledgeable! Tyler Dayton was our Sales All of the gentlemen we worked with through this purchase were great - all very helpful, kind, patient, and knowledgeable! Tyler Dayton was our Sales Rep - I cannot say one bad word about this young man! He's a great guy, both personally and professionally. Tyler made this a great experience overall! More
Mike Donohue - Great Experience! After having a horrible experience at a different dealership, Mike Donohue made this experience and GREAT experience! From the level of professionali After having a horrible experience at a different dealership, Mike Donohue made this experience and GREAT experience! From the level of professionalism exhibited not only by Mike but by Sean Cheek in Finance to make this experience the smoothest, stress-free experience I have ever had. Thank you to everyone one at Jake Sweeney, but especially Mike Donohue and Sean Cheek! More
Best first car experience! I had do the online application for credit and was immediately contacted about my choices. I showed up to the dealer about 20 minutes later, and was i I had do the online application for credit and was immediately contacted about my choices. I showed up to the dealer about 20 minutes later, and was immediately greeted by Bernard, whom I talked over the phone with. From there we immediately took one of my choices out for a test drive and went right to work on my info. It was a very fast and friendly experience! He also helped me get a much lower payment than any of the other places I have been to so far. More
An Afternoon with Greg I recently purchased a 2016 CX-5 from Greg Fails down at Jake Sweeney. I initially used Truecar to see what I should expect to pay and soon found myse I recently purchased a 2016 CX-5 from Greg Fails down at Jake Sweeney. I initially used Truecar to see what I should expect to pay and soon found myself receiving calls and emails from dealerships across the state. I ignored most and tried to work with local dealers first, but I quickly learned the power of a car dealership's internet department. Not only was Greg able to beat the price on all of the places I went to in person, he was actually able to find the exact color and trim level and order it in all before my ever going to the dealership in person. Aside from the convenience of the online experience, Greg was a great guy to work with. He's a family man at heart and a true breath of fresh air from your average "car salesman". I plan to use him again on cars to come, and I would strongly recommend Greg to anyone looking to skip multiple trips to multiple dealers hunting for the best price/overall experience. More
Matt Smith and Travis Himebaugh are amazing I can't say anything but now I know where I will be purchasing all my vehicles from. As a single female, I always feel like I'm being taken advantage I can't say anything but now I know where I will be purchasing all my vehicles from. As a single female, I always feel like I'm being taken advantage of when I car shop. Matt understands and treats you with respect. He worked an amazing deal. Call Matt first.....you won't regret it. More
Matt Smith rocks My fiancé and I went in to purchase a family car and we could not have been more impressed with the service we were provided. Our salesman, Matt was a My fiancé and I went in to purchase a family car and we could not have been more impressed with the service we were provided. Our salesman, Matt was awesome. We never felt pressured or rushed into anything and we got exactly what we came in for. We are so thrilled with our new car and could not say enough good things about how everything worked out. I would recommend Jake Sweeney Mazda to anyone looking for a new car. Thanks for hooking us up with a family car for a great price! More
Slow and agonizing Sales associate was nice - got the cars I wanted to look at out to me and let me test drive without taking my license or riding along so that was good Sales associate was nice - got the cars I wanted to look at out to me and let me test drive without taking my license or riding along so that was good. The rest of the process was very similar to dougpostman's review. After making an initial offer, they came back with a counter and absurdly high payments over 72 months. I was trading in a low mileage car and the value they placed on is was also significantly lower than everywhere else. When asked what the interest rate they were using, I guess it was the finance manager who came out to speak (1st handoff) and said that it was through Mazda and it was a good rate at 4.5%. Apparently they thought I was an idiot, or maybe they try to jerk everyone around like that. Again, as dougpostman said, they will not give you price info - its all payment numbers no matter how much I wanted to deal in high level pricing. I said I didn't think we could make it work so I was just going to leave, please give me my keys back. Finance manager then proceeds to ask if he made me mad, blah blah. I say no, I just don't feel like they're being fair. They leave, after waiting 5 minutes, sales associate and corporate guy from CA Mazda come (without my car keys) and take me to another desk (2nd handoff). The corporate employee was much easier to deal with. He got the rate cut in half,trade in value up, price down and I ended up taking the deal closer to what I wanted.Still think there was room to improve the offer on the trade in but I still think I got a good deal. However, it was all because of the corporate guy Alan. After waiting around for close to an hour again on the sales associate to get paperwork in order, etc I met with another finance guy for the final paperwork. Again, I was badgered for 10-15 minutes about adding on a warranty despite me saying no, no, no. "If we move the loan out to 72 months your payment will only be an extra $15 a month! How can you pass on that?!" I finally yelled that I had been there a long time and I wanted to sign my deal and leave, I had had enough of them. So I would recommend going to any other Mazda dealer first before this one. They will not make it easy to get a good price, and will only give you monthly payment numbers (which they can always finagle to get close to what you want). It came across as high pressured sales tactics - being passed around multiple times and harassed. All that, combined with being stuck there 5 hours and not being given my keys back so I could leave...avoid if possible. More
Awesome Dealership! Lori Slater is the Greatest!! My experience at Jake Sweeney Mazda was amazing and pain free!! Everyone there is very friendly, courteous, and helpful. Lori Slater is just awesome My experience at Jake Sweeney Mazda was amazing and pain free!! Everyone there is very friendly, courteous, and helpful. Lori Slater is just awesome! Right from the time I walked thru the doors to look at what I had in mind. She walked me through everything and found an answer for all of my questions, (which were numerous). She understood all of my wants and my needs. There was no pressure and she didn't try to influence my decisions or try to make me get something I did not want. She actually was sincere and wanted ME to be happy with the car of my choice!!! Purchasing my new Mazda was very quick from start to finish. I am extremely pleased with Lori and with Jake Sweeney Mazda and wish everyone there the best, always. More