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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Pleasant experience I worked with Greg Fails with Jake Sweeney Mazda. He was very knowledgeable and extremely friendly. He treated me with respect and was laid back makin I worked with Greg Fails with Jake Sweeney Mazda. He was very knowledgeable and extremely friendly. He treated me with respect and was laid back making me feel comfortable by treating me like a person instead of just focusing on making the sale. More
Great Experience I have always heard the horror stories of how long buying a new car takes and how intimidating the sales people can be. This is the complete opposite I have always heard the horror stories of how long buying a new car takes and how intimidating the sales people can be. This is the complete opposite of the experience we had at Jake Sweeney Mazda! Our salesperson Luke made use feel very comfortable, was very knowledgeable, and never put any pressure on us. The whole process was a complete breeze, and very efficient. Every staff member we came in contact with were very nice and we felt genuinely cared. I wish every one could have the amazing new car buying experience that we did. Thank you! More
My Saving Grace After having an awful experience at a competitor, Jake Sweeney Mazda was our saving grace. After internet shopping and research at three different dea After having an awful experience at a competitor, Jake Sweeney Mazda was our saving grace. After internet shopping and research at three different dealerships, we opted to go with the dealership closer to our house for our two car purchase. After three hours in the sales office and not even receiving quote, we walked out. The following morning, I received a call from Greg Fails on his day off! He asked me what he could do to help. I explained the situation from the previous dealer, told him we were looking for two new cars, that we had trade-ins and approved financing. Greg came in on his day off just to make sure we were able to get the cars we wanted that day. Greg's dedication to customer satisfaction was second to none and truly inspirational. He made sure we were well taken care of throughout the entire process. There were times I even saw him sprinting through the showroom to ensure things were getting done as speedy as possible. He was able to negotiate for us the exact value we expected for our trade-ins, lock in the financing we expected, and even beat the True Car price we had locked in for the cars we wanted. If you want a new Mazda, you can do no better than to purchase from Greg. All in all this was the most pleasant car buying experience I've ever had. I will be a Jake Sweeney fan for life, and will buy cars from Greg as long as he is in the business! More
Greg was awesome My boyfriend and I bought two new Mazda's from Greg Fails. Greg was a breath of fresh air after getting the run-around at another dealer. He was ver My boyfriend and I bought two new Mazda's from Greg Fails. Greg was a breath of fresh air after getting the run-around at another dealer. He was very efficient and conscious of our time. We each had a trade-in and he was very reasonable with offers so it was easy to close the gap quickly. We love both of the new vehicles and have nothing but great things to say about the experience. I don't think I've every bought one car so painlessly, let alone two! More
Absolutely fantastic customer service Benard helped me through the buying process, and was incredibly helpful, kind, trustworthy, and knowledgeable. I highly recommend both Benard and this Benard helped me through the buying process, and was incredibly helpful, kind, trustworthy, and knowledgeable. I highly recommend both Benard and this dealership. I am fully satisfied with not only my car, but by how I was treated and the great deal that I got on my Mazda 3! More
Outstanding Greg Fails was friendly, helpful, great to work with. Drove home with a new Mazda 6 GT with no regrets. Great experience, highly recommended!! Very ha Greg Fails was friendly, helpful, great to work with. Drove home with a new Mazda 6 GT with no regrets. Great experience, highly recommended!! Very happy. More
Amazing experience in buying a car!! We were absolutely amazed yesterday, August 11, 2015 by the wonderful care we received! Mr. Greg Fails was wonderful, respectful, kind, knowledgeable We were absolutely amazed yesterday, August 11, 2015 by the wonderful care we received! Mr. Greg Fails was wonderful, respectful, kind, knowledgeable, and helpful! The entire staff was very helpful and kind! We will share our experience with everyone! More
Greg Fails is a BOSS!!! :) WHAT A NICE GUY TO WORK WITH!! Greg Fails went above and beyond to make me feel comfortable and welcome. I am so appreciative of him and the WONDERFUL WHAT A NICE GUY TO WORK WITH!! Greg Fails went above and beyond to make me feel comfortable and welcome. I am so appreciative of him and the WONDERFUL customer service he provided me. He went out of his way to find me a fabulous car and got me a GREAT deal! Thank you so much, Greg! Because of his hospitality and super fun personality, I'm a lifetime customer. More
That was easy! Thanks Greg! When I decided to buy a Mazda 3, I filled out the Edmunds dealer alert form for four area dealers. Jake Sweeney, and specifically Greg Fails, listene When I decided to buy a Mazda 3, I filled out the Edmunds dealer alert form for four area dealers. Jake Sweeney, and specifically Greg Fails, listened and found exactly what I wanted – there were no haggling over color or trim level or options that I initially picked, which I had to do with others. Initially, the offer from Jake Sweeney Mazda was $500 higher than another on the table, but Greg worked to beat that offer. Thanks Greg for being so prepared when I came in to the dealership. The car was parked out front ready for a test drive and the paperwork was ready to go once I decided to move forward with the purchase. The whole team (sales, service, and financing) at Jake Sweeney Mazda Tri-County were awesome and efficient. I was very happy with my purchase and thankful for the ease of dealing with Greg Fails and Jake Sweeney Mazda. More
Best car buying experience ever!!! Coach B sold us and car and my mother a car. Will never buy from anyone else. Highly recommend! I love my new car and this was the best car buying ex Coach B sold us and car and my mother a car. Will never buy from anyone else. Highly recommend! I love my new car and this was the best car buying experience ever!!!! More