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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.3
741 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 741 reviews

April 08, 2016

Great Dealership, Great Service Last Saturday, I went to Jake Sweeney looking to buy a brand new car for the first time. They set the bar high. I had a great experience working wit More

by Gabe Z.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Dayton
Apr 13, 2016 -

Jake Sweeney Mazda Tri-County responded

On behalf of Tyler and the entire Jake Sweeney Mazda team, we would like to thank you for your business and the positive review of our company. Enjoy your new Mazda6. We look forward to continue working with you in the future, thanks again and have a great day!

April 06, 2016

Keith Kennedy is 5 star I leased my Mazda 6 through Jake Sweeney. This is the second Mazda I have bought from the dealership and have been happy with both experiences. Keith More

by Laura's Mazda 6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy
Apr 07, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Mazda would like to thank you for your business and the positive review of our company. Keith is a great member of the Jake Sweeney Mazda team. It's awesome to hear first hand from his customers about Keith's commitment to excellence. We look to working with you in the future. Enjoy your new car. On behalf of Keith and our entire Sweeney Mazda team, thanks again and have a great day.

April 03, 2016

Tyler Dayton is the best! Working with Tyler Dayton at the Jake Sweeney Mazda was hands-down the best experience ever while buying a car. The purchase was easy and Tyler was ve More

by JayN.Mazda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Dayton
Apr 04, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Mazda would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive positive feedback online. Tyler is a valued Sweeney Mazda team member. It's great to hear first hand from you, the customer, about his commitment to excellence. We look to continue working with you in the future. Enjoy your new Mazda6. On behalf of Tyler and the entire Sweeney Mazda team, thanks again and have a great day!

April 02, 2016

Excellent service I worked with Tyler Dayton this past week when I bought my new CX 5 and was very pleased with his patience and knowledge of the vechicle. Having boug More

by Pat's CX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Dayton
Apr 04, 2016 -

Jake Sweeney Mazda Tri-County responded

We at Jake Sweeney Mazda would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive positive feedback online. Tyler is a valued Sweeney Mazda team member. It's great to hear first hand from you, the customer, about his commitment to excellence. We look to continue working with you in the future. Enjoy your new Mazda CX-5. Thanks again and have a great day!

March 22, 2016

Jeff Ames-Thanks Thanks Jeff. I was in an out quickly. I have been very happy with the Service Department at Jake Sweeney. Keep up the great work. Rich B More

by RichieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames
Mar 24, 2016 -

Jake Sweeney Mazda Tri-County responded

On behalf of Jeff the rest of our Mazda Service Team, we at Jake Sweeney would like to thank you for your business and the positive review of our company. Your feedback is vital to our company. We look forward to seeing you soon. Thanks again and have a great day

March 21, 2016

Tyler Dayton is a great Sales Consultant Tyler was awesome to work with. He was easy to get a hold of, knowledgeable, responsive and efficient. His approach is very transparent and low pre More

by Tim Siddall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dayton
Mar 24, 2016 -

Jake Sweeney Mazda Tri-County responded

Dear Tim, We at the Jake Sweeney Mazda would like to thank you for the review of our company.Your feedback is however vital to help improve our customer's experience. Tyler is a great member of our team and hopefully provided you with the best possible customer care possible . Enjoy your new vehicle. We look forward to working with you in the future. Thanks agains and have a great day

March 16, 2016

Just another sale. Communication getting our new car was terrible, and arrived damaged. Management only agreed to fix the car with no apologies and little compensation. More

by tjgood2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Sweeney, Doug Kursynski, Greg Fails
Mar 23, 2016 -

Jake Sweeney Mazda Tri-County responded

Jake Sweeney Mazda would like to thank you for your business and the review of our company. Your new CX-3 arrived with paint damage from the Mazda dealership from which our Mazda store traded with in order to meet your vehicle request. In order to remedy this issue, we believed that fixing paint damage, providing a free navigation system, two years of complimentary oil changes, and free lifetime car washes would demonstrate our commitment to you, the customer. It is unfortunate they we still could not meet your needs. However, your feedback is vital to our dealership. It really does make a difference when we receive feedback online. Thanks again for your patience and have a great day.

March 15, 2016

Mutual Winning From my first visit to this dealership for a test drive just after New Years' Day, I was impressed with the sales staff. The time and attention afford More

by CincinnatiBel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Meinert, Tyler Dayton, Raymond Richard
Mar 17, 2016 -

Jake Sweeney Mazda Tri-County responded

On behalf of Tyler, Raymond, Ryan and the rest of our Mazda team, we at the Jake Sweeney Automotive would like to thank you for the review of our company. It is awesome that we could meet your needs and give a great car buying experience. Your feedback is however vital to our dealership in order to improve our customer's experience. It really does make a difference when we receive detailed feedback online. Enjoy your new car. We look to continue working with you in the future. Thanks again and have a great day.

March 14, 2016

Great experience I contacted Greg at Jake Sweeney Mazda to get some info about new and used Mazda3's. At the time I was off my feet after foot surgery. Greg was nothin More

by Bill.F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fails
Mar 16, 2016 -

Jake Sweeney Mazda Tri-County responded

We at the Jake Sweeney Mazda would like to thank you for the review of our company.You feedback is vital to help improve our customer's sales and service experience. Greg is one of our best members of our Mazda team. Hopefully his knowledge and attention to detail provided you with the best possible customer care possible . Enjoy your new Mazda. We hope your foot is healing well. We look forward to working with you in the future. Thanks agains and have a great day.

March 13, 2016

Went in for an oil change got a car change My wife and I took our 2013 Mazda 5 to Jake Sweeney's for an oil change. While waiting for the service, Matt showed us a 2016 Mazda 3 and explained t More

by RonWho1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Matt Smith, Jeff Ames
Mar 16, 2016 -

Jake Sweeney Mazda Tri-County responded

We at the Jake Sweeney Mazda would like to thank you for the review of our company.Your feedback is however vital to help improve our customer's experience. Matt, Jeff and Sean are great members of our team and hopefully provided you with the best possible customer care possible . Enjoy your new Mazda 3. We look forward to working with you in the future. Thanks agains and have a great day.

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