Jake Sweeney Mazda Tri-County

Pleasant experience with the sales person thru financing This dealership had the exact car we were looking for (model, color, etc.); they had fair pricing. The salesman was friendly and not pushy. The fina This dealership had the exact car we were looking for (model, color, etc.); they had fair pricing. The salesman was friendly and not pushy. The financing process seemed seamless. The service area looked impeccably clean! Everyone seemed to really care about their job and their product. More

Fast and Friendly Process The car-buying process was extremely easy, and we were able to get a really good deal without any haggling! The staff was interested, honest and helpf The car-buying process was extremely easy, and we were able to get a really good deal without any haggling! The staff was interested, honest and helpful. More

Thanks to Jeff and Jake Sweeney Mazda Jake Sweeney Mazda has always been professional, thorough, and quick. I have always taken my cars to them for service and will continue to do so. Je Jake Sweeney Mazda has always been professional, thorough, and quick. I have always taken my cars to them for service and will continue to do so. Jeff Ames especially has proven himself to manage the service part of the business with great finesse. Thanks Jeff and Jake Sweeney Mazda! More

Service Department Great people.Friendly,thorough,and super accommodating. easy to make an appointment and service done in a minimal amount of time,depending on the type Great people.Friendly,thorough,and super accommodating. easy to make an appointment and service done in a minimal amount of time,depending on the type of service needed. More

Efficent, on time, helpful service department I am on my third Mazda and have had Jake Sweeney service each of them. I appreciate the continuity of having Jeff and Adam work with me. They always I am on my third Mazda and have had Jake Sweeney service each of them. I appreciate the continuity of having Jeff and Adam work with me. They always take the time to answer questions about the service being done and make honest recommendations. I get nervous when I see a new face in the service department but have been impressed with the various team members over the years. They always get me in and out in an efficient manner which I appreciate. They have arranged a loaner without my asking on the rare occasion that the service will take more time. More

Fair, fast and easy buying experience I went to test drive a used Mazda 6. I was traveling from the Louisville area and did not have a lot of time available. I arrived shortly after no I went to test drive a used Mazda 6. I was traveling from the Louisville area and did not have a lot of time available. I arrived shortly after noon and met Greg Fails (whom I had spoken with and exchanged emails a few times). Greg quickly had me test driving the used Mazda 6. After the test drive he suggested I consider a new car as it was not much more money. I was doubtful that was true but he quickly told me the difference without a drawn out negotiation. He was right, it wasn't much more money. I was not planning to trade my car but we quickly got into that process. This was the lengthiest part of the transaction. I'm never a fan of trading (although I've traded a few cars before). We did arrive at an agreed trade value. I started cleaning my car out for the trade, they assembled all the paper-work and prepped my car. Bottom line I was out the door by 2:40 PM, an impressive feat to me. Greg was pleasant and fair and engaged in no shenanigans. I would recommend him and would purchase again from him. My only negative comment about the buying experience is the dealerships inclusion of a paint and interior protection package (essentially an additional warranty). It is not cheap nor is it something I wanted. It wreaks of the old days when dealers sold undercoating to bolster profit margins and is a modern approach with the same intent. I don't understand why this dealership engages in this type of business practice as it marred an otherwise excellent experience. I don't want any reader of this review to let my single negative comment leave a bad impression of the dealership but I did believe it worth mentioning. Again, I had a very good experience at Jake Sweeney Mazda and would consider buying from them again. It's also worth mentioning that purchasing from them saved me money over what I could find available at the Louisville area Mazda dealers and was well worth my trip to Cincinnati. More

Down to earth and transparent Jeff is one of the main reasons I continue to bring my car to this location. Each time I am there, I'm greeted with a smile and some sort of complimen Jeff is one of the main reasons I continue to bring my car to this location. Each time I am there, I'm greeted with a smile and some sort of compliment. His sense of humor and transparency makes him a great service member. I also love this location because it's always clean, and neat. More

Extremely considerate of my interests Greg Fails was exactly the kind of sales person I was looking for - low-key, attentive, and willing to go the extra mile. He came in on his day off to Greg Fails was exactly the kind of sales person I was looking for - low-key, attentive, and willing to go the extra mile. He came in on his day off to accommodate my schedule and when I wasn't completely satisfied with the car I was there to buy was not pushy about my taking it. He took the time to find a car I was happy with and I left very pleased I made the almost two hour trip. He, Doug Kursynski and the finance officer made purchasing a car nearly painless - which from my experience is saying a lot! More

Best experience I have had buying a new car Friendly, relaxed, thorough. Great team, covered all the bases and were very easy to work with. I left very satisfied with a new car a good trade-in Friendly, relaxed, thorough. Great team, covered all the bases and were very easy to work with. I left very satisfied with a new car a good trade-in offer and a bottom line price that was unbeatable. I will come back to Sweeney Mazda first for my next purchase whether new or used. More

Personal and Professional Service Coach B responded promptly to our inquiry and was ready we we arrived at the dealership. He answered all of our questions and made our experience very Coach B responded promptly to our inquiry and was ready we we arrived at the dealership. He answered all of our questions and made our experience very personal, but remained professional. Coach B is very knowledgeable regarding not only the vehicles he was selling but the features, warranties, financing etc. We would recommend Coach B to friends & family alike at any time! More