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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Great service, great salesman Greg Fails was so very helpful. He knew the answer to every question we presented. Greg was easy to talk with and knowledgable without being pushy. Greg Fails was so very helpful. He knew the answer to every question we presented. Greg was easy to talk with and knowledgable without being pushy. The showroom was clean and very attractive. It was a very very good experience. More
Excellent Service Staff!! The entire service staff is excellent to deal with!!! I drive 2 hours just to have my car's service done there and am happy to do so. Everyone is ve The entire service staff is excellent to deal with!!! I drive 2 hours just to have my car's service done there and am happy to do so. Everyone is very helpful and the service is always done in a timely manner. Thanks Dave for always doing an awesome job on my CX-5. I always consider the service department when looking for a new vehicle. I will definitely consider Jake Sweeney if I need another vehicle. More
New car Great experience buying a new car. Worked with the entire family to make the interaction relaxed. Was able to answer all the questions while we went a Great experience buying a new car. Worked with the entire family to make the interaction relaxed. Was able to answer all the questions while we went and we never felt like we were ignored for any reason. More
The best there is The whole experience was exactly what it should be. Everyone treated us like family. Joe and Tony really made sure each step was done with care and ha The whole experience was exactly what it should be. Everyone treated us like family. Joe and Tony really made sure each step was done with care and handled professionally. The finance department was incredibly fast and efficient. I won't go anywhere else, customers for life. More
Great service, sales, customer service! We had a great experience from start to finish. Great customer service, no pressure sales, quick and easy financing. Joe and Tony were incredibly help We had a great experience from start to finish. Great customer service, no pressure sales, quick and easy financing. Joe and Tony were incredibly helpful. We love our car and would not go anywhere else to buy. Great experience all around. More
Was not considerate of customers time Bought a new car there but they couldn't find the second key. JC said he had scheduled an appointment with the service department to get key since it Bought a new car there but they couldn't find the second key. JC said he had scheduled an appointment with the service department to get key since it had to be programmed. Showed up at scheduled time and the service department said I wasn't scheduled. Talked to JC about this and he rescheduled with service department. It happened again, I was on time for my scheduled service appointment only to be told there was no appointment. Talked to JC again, repeat performance only this time I called the day after and they said they have never been asked by JC to have my new key replaced and programmed. Service department person was awesome but I would never buy a car here again. More
Greg Fails -- best car buying experience we've ever had I bought my first new car 27 years ago. Since then, I've bought several others and had mostly annoying experiences with dealerships trying to sneak th I bought my first new car 27 years ago. Since then, I've bought several others and had mostly annoying experiences with dealerships trying to sneak things into the deal, bully me into extended warranties, or not listen to what I really wanted. Two years ago, we bought a CX-5 from this dealership. That experience was pretty good, but dealing with Greg was a hundred times better. My wife and I let him know what we were looking for and he came back immediately with a great deal. He didn't try to oversell us or sneak anything into the deal. Everything was positive and straightforward. When we went to pick up the car, we were in and out in under two hours, including dealing with a trade-in and financing. Throughout, Greg was friendly, honest, and wonderful to deal with. We can't recommend him highly enough! More
Overall fantastic experience! I had a very positive experience. The staff was friendly and helpful throughout the process. I highly recommend working with Raymond, who was very fri I had a very positive experience. The staff was friendly and helpful throughout the process. I highly recommend working with Raymond, who was very friendly, listened really well, had great patience, and found me a fantastic car and deal. More
Perfect Experience Greg was awesome to work with and made the process both fun and easy. We were in and out in under an hour! We will definitely be going back for an fut Greg was awesome to work with and made the process both fun and easy. We were in and out in under an hour! We will definitely be going back for an future purchases. This is the second car that we have bought from Greg and we do not regret anything! More
Great Deal Chet was extremely helpful and informative not to mention he got us a great deal. The no hassle experience made it a pleasure to work with him. He qu Chet was extremely helpful and informative not to mention he got us a great deal. The no hassle experience made it a pleasure to work with him. He quickly found what we wanted and had it waiting for us when we arrived to finalize the purchase. If you are in the market for a new car, Chet is your man. More