Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Happy Customer! I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car dur I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car during a pandemic, but the dealership was very careful about safety. Keith is great to work with, very kind and courteous. I highly recommend both him and the dealership! More
Attention to Detail Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services th Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services that had previously been performed. They also located a recent recall and took care of that at the same time. All while giving me a free loaner car to use for the day. I will be back and recommend them to everyone. More
Great experience Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. More
Adam always takes good care of me when I come in to get car serviced! The new building is state of the art and everyone is a pleasure to work with. car serviced! The new building is state of the art and everyone is a pleasure to work with. More
Staff is always professional, courteous, and thoroughly explain work and cost. Amenities while waiting are very nice and cleanly. Would highly recommend this service dept. explain work and cost. Amenities while waiting are very nice and cleanly. Would highly recommend this service dept. More
Not very pleased with Jake Sweeney Mazda and I’ve not even step foot at the dealership. My wife was interested in a Mazda so I started chatting with dealership on my phone and sent them information about even step foot at the dealership. My wife was interested in a Mazda so I started chatting with dealership on my phone and sent them information about my trade in and they tried to offer me approximately bout $3000 less than what it’s worth because of their fees which one fee included a fee of $359 to advertise our vehicle if we traded it in. Not even worth 1 star More
Super friendly team Keith and Mike were super helpful with explaining everything that I had questions about, very friendly and welcoming, and just an overall good guys to Keith and Mike were super helpful with explaining everything that I had questions about, very friendly and welcoming, and just an overall good guys to go over car stuff with. More
replace mirror stop leak service was good had to wait longer then anticipated to replace damaged mirror parts were ordered ahead of time but were broken when they came in and service was good had to wait longer then anticipated to replace damaged mirror parts were ordered ahead of time but were broken when they came in and caused a two day wait for good parts to come in More
When I walked into the service area someone came out, and assisted me immediately. Whet he car was ready he came and got me and asked if I had any questions. assisted me immediately. Whet he car was ready he came and got me and asked if I had any questions. More
Your staff was very knowledgable and courtious. I initially contacted your dealership sales department by telephone, and was connected to a person who was cooperative ,without a pushy attitude. Subs I initially contacted your dealership sales department by telephone, and was connected to a person who was cooperative ,without a pushy attitude. Subsequently I drove for several hours to the Cincinnati area. the result was my purchase of a 2019 mazda MX5, miata Hf,Gt beautiful blue fabulous automobile the same day. When You a an excellent vehicle there is no need to do a hard sale. Thanks More