
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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1st complimentary oil change. Everything went well, no problems. Since my last oil change in February, I've only driven proximities 400 miles. When my 6 month change is due, I ne Everything went well, no problems. Since my last oil change in February, I've only driven proximities 400 miles. When my 6 month change is due, I need to talk to a service tech to see when I should next come in for service. More
Best auto buying experience ever! Keith was fantastic to work with, and made us feel appreciated as a buyer, with no pressure. We estimate we have purchased over 20 vehicles, and this Keith was fantastic to work with, and made us feel appreciated as a buyer, with no pressure. We estimate we have purchased over 20 vehicles, and this was our best experience ever! Thank you Keith! More
Unhappy experience! My sales person was not confident and not knowledgeable about the products Mazda had to offer me. I was forced into my vehicle after I asked to switc My sales person was not confident and not knowledgeable about the products Mazda had to offer me. I was forced into my vehicle after I asked to switched into a Mazda 9, something more roomy and bigger. I would call Brain to ask for updates and he would say he did not know and ask me If I had talk to the sales manager. It was an unhappy experience. More
Happy Customer! I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car dur I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car during a pandemic, but the dealership was very careful about safety. Keith is great to work with, very kind and courteous. I highly recommend both him and the dealership! More
Attention to Detail Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services th Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services that had previously been performed. They also located a recent recall and took care of that at the same time. All while giving me a free loaner car to use for the day. I will be back and recommend them to everyone. More
Great experience Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. More
Adam always takes good care of me when I come in to get car serviced! The new building is state of the art and everyone is a pleasure to work with. car serviced! The new building is state of the art and everyone is a pleasure to work with. More
Not very pleased with Jake Sweeney Mazda and I’ve not even step foot at the dealership. My wife was interested in a Mazda so I started chatting with dealership on my phone and sent them information about even step foot at the dealership. My wife was interested in a Mazda so I started chatting with dealership on my phone and sent them information about my trade in and they tried to offer me approximately bout $3000 less than what it’s worth because of their fees which one fee included a fee of $359 to advertise our vehicle if we traded it in. Not even worth 1 star More
Staff is always professional, courteous, and thoroughly explain work and cost. Amenities while waiting are very nice and cleanly. Would highly recommend this service dept. explain work and cost. Amenities while waiting are very nice and cleanly. Would highly recommend this service dept. More
Super friendly team Keith and Mike were super helpful with explaining everything that I had questions about, very friendly and welcoming, and just an overall good guys to Keith and Mike were super helpful with explaining everything that I had questions about, very friendly and welcoming, and just an overall good guys to go over car stuff with. More