Jake Sweeney Mazda Tri-County

Keith Jenkins was awesome!!!!!! I was at this dealership with my son to look at a used car. Keith introduced himself and within a few moments I knew I was dealing with a professional I was at this dealership with my son to look at a used car. Keith introduced himself and within a few moments I knew I was dealing with a professional with knowledge of the vehicle. He was so engaging and easy to communicate with throughout the evening. My son was getting a little nervous about the monthly payment being higher than he was comfortable with. Keith had already stayed past the posted dealership closing time and we appreciated that very much. But we asked if we could think about it and speak with my wife about the purchase. I know that salesmen feel uncomfortable with this as they usually don't see the customer again. But I meant what I said and I had to be sure my son was comfortable with the purchase. My son, wife and I spoke about the car and my son was more confident about the deal. I texted Keith to see if the dealership could provide a second remote key for the car, since the previous owner only turned on remote in when he traded it in. He texted back several times to a few questions and at 10:31PM he answered my final text and said he could make another remote key at no charge and would hold the car for us in the meantime. I told him we would be back the following afternoon to finalize the paperwork. That went smoothly as well. Keith was great from start to finish and I would recommend Keith to anyone looking to purchase a Mazda or any vehicle on the lot. I have not always had such a positive experience buying a vehicle. Thanks for staying late the first night, answering texts late into the night and making my son's first buying experience a great one! I told my son after the purchase that not all car salesmen are that awesome and pleasant. Keith you have spoiled him. Well done Keith! Keith Jenkins More

Total dealer neglect After purchasing my 2017 MX5 RF GT,I noticed the very next day scuffs and rock chips,and the driver seat leather peeling.After countless efforts to co After purchasing my 2017 MX5 RF GT,I noticed the very next day scuffs and rock chips,and the driver seat leather peeling.After countless efforts to contact dealer with no return phone calls at all.I left an honest review with Mazda then I finally got my return phone call.Took the car back to Jakes weeney,and they gave me a tube of touch up paint and sent me back home,to touch up the car myself,they claim the seat was wear and tear and refuse to help.If you want treated like a third rate citizen go ahead and buy from Jakes weeney.If you expect any professional courtesy after the sale I would strongly reccomend you purchase from any other dealership other than Jakes weeney.I am personally sorry for ever setting eyes on Jakes weeney. More

Thanks, Coach B! I love my new CX5! Coach B made my purchase easy and fast. He was knowledgable about all the new features and was thorough when answering my question I love my new CX5! Coach B made my purchase easy and fast. He was knowledgable about all the new features and was thorough when answering my questions. More

I love my Mazda Coach B met me at the door. He is very knowledgeable and professional. Coach B answered all of my questions. Coach B made my car buying experience del Coach B met me at the door. He is very knowledgeable and professional. Coach B answered all of my questions. Coach B made my car buying experience delightful. More

Pleasant Experience Purchasing a New CX-5 We had the pleasure of meeting Keith Jenkins while looking at new vehicles. He was very pleasant and knowledgeable in explaining the different featur We had the pleasure of meeting Keith Jenkins while looking at new vehicles. He was very pleasant and knowledgeable in explaining the different features on the CX-5. We never felt pressured to make a purchase and enjoyed our time there. We were so pleased with our entire experience that we returned later that afternoon with our daughter and she also purchased a new CX-5 with Keith. I would definitely recommend Keith if you are looking to buy a new vehicle. He is an asset to Jake Sweeney's team. More

Auto purchase Mr. Jenkins personified a perfect example of excellent customer service skills and professionalism. He was very knowledgeable of the questions that we Mr. Jenkins personified a perfect example of excellent customer service skills and professionalism. He was very knowledgeable of the questions that were presented to him in reference to the vehicle. During the finance process he kept me updated with each step and made sure that I was comfortable and attended to while I was there. He is a true asset to Jake Sweeney. Kudos to Mr. Jenkins. I will recommend him highly as a contact person for an auto purchase from Jake Sweeney! More

Deceitful liars I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added I have never in my life encountered such a deceitful, lying, person as Keith Jenkens. After signing my name next to an agreed upon price, the he added in an extra $500 fee, but told me it was "Mazda Loyalty Discount" which brought the price down from xxx to xxx. Ok great. I gave my check for the balance due, and was on my way. 1 week before my temporary tags are about to expire, I get a call from Keith that says that I need to bring him the "$500 that we agreed upon" so they can START processing my title. When I looked back at the invoice, and discovered that what he called the "mazda loyalty discount" was actually a random added $500 fee for NOTHING, literally NOTHING. I don't even know what else to say. This place and the people who work here are pathetic. More

Easy and enjoyable purchase Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. Coach B met me at the door and began a conversation that led to my purchasing a CX-5. He is knowledgeable, professional, and treated me with respect. His pressure-free approach was refreshing and I would definitely recommend you seek him should you be looking for a new Mazda! More

Thank you!! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! I love my car MR. B I'm very happy with it and thank you for helping me out so much with it!! Your the best ! More