
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Great MX-5 buying experience. I had the pleasure of working with a relatively new sales person named Michael Mains. I was standing in the showroom for about 25 minutes (my only com I had the pleasure of working with a relatively new sales person named Michael Mains. I was standing in the showroom for about 25 minutes (my only complaint) with many JS folks walking by and Michael stopped to ask if I needed help with anything on his first pass by me. He was very professional in making sure I was both comfortable and had the information I wanted/needed to proceed. We did the test drive and when we got back I was ready to buy the car. Again, Michael's attitude and professionalism had everything to do with me wanting to buy this car from him. Note: I drove down from Dayton to look at a specific car on your lot. Should I need assistance with another car purchase (we now own 2 Mazda's) I will call Michael first. Not sure if you have talked to him much, but he has a broad range of knowledge due to his past experiences. He made me feel very at ease. It was a great experience purchasing my mid life crisis fun mobile from him. Thanks. Lou More
Excellent service Service advisers are knowledgeable and courteous, and answer any questions. The service itself was fast. I plan to continue having my car serviced at Service advisers are knowledgeable and courteous, and answer any questions. The service itself was fast. I plan to continue having my car serviced at Sweeney. More
Love My Miata My Miata's millage was 29,900 in for the 30 K service but was entered as 39,900 on service documents. That made the windshield sticker for the next s My Miata's millage was 29,900 in for the 30 K service but was entered as 39,900 on service documents. That made the windshield sticker for the next service wildly incorrect. Other than that, I and my Miata were well cared for. More
Very professional dealership... they are my dealer. Sweeney Mazda is definitely my dealer of choice. We have purchased 2 cars from them and are planning a third sometime next year. They have always tr Sweeney Mazda is definitely my dealer of choice. We have purchased 2 cars from them and are planning a third sometime next year. They have always treated us well and are very friendly to deal with. More
Very efficient We were helped immediately and they completed the 3 tasks that were to be performed in a timely manner. All questions that we had were addressed and d We were helped immediately and they completed the 3 tasks that were to be performed in a timely manner. All questions that we had were addressed and documented. All employees behind the service desk were polite. More
Great Deal for Both Parties I submitted a request via internet. Keith Jenkins called within 5 minutes of hitting submit and we set an appointment to discuss my options. Keith is I submitted a request via internet. Keith Jenkins called within 5 minutes of hitting submit and we set an appointment to discuss my options. Keith is knowledgable in regards to his products and was great to work with. After some back and forth we came to deal that worked well for both parties. I'd happily recommend Keith when you're in the market for a new car. More
Excellent! Very courteous and thorough. Timely and friendly. Liked the car wash also. Great job Adam on your customer service skills and friendliness. I will Very courteous and thorough. Timely and friendly. Liked the car wash also. Great job Adam on your customer service skills and friendliness. I will be back to get my next Mazda in a year or two! More
Bill Grace was wonderful and helpful to work with Mr. Grace showed us the vehicles that we were interested in, he let us have plenty of 'alone time' with the cars to discuss them in private [and look Mr. Grace showed us the vehicles that we were interested in, he let us have plenty of 'alone time' with the cars to discuss them in private [and look up information on the internet]. He answered our questions as best as he could, was vary patient with us as we went through the decision process to choose between 2 used vehicles for our son. Then walked us through the Sweeney process process and was great to work with. More
The best dealership ever! I have never had a single bad word to say about Jake Sweeney Mazda in Tri-County. I have bought 3 Cars over the years and have had 2 friends buy from I have never had a single bad word to say about Jake Sweeney Mazda in Tri-County. I have bought 3 Cars over the years and have had 2 friends buy from there. They have always been an amazing dealership, fast and friendly service and fantastic vehicles! Joe Cathey and Ben Conover are two of the best people I’ve ever had the pleasure of meeting with your company! I have said it before and I’ll say it again, I will always be a life long Jake Sweeney customer! Thanks for everything! More
Friendly, helpful staff Krystal was very helpful and courteous. She has excellent customer service skills and is very friendly and knowledgeable. Work was completed in a time Krystal was very helpful and courteous. She has excellent customer service skills and is very friendly and knowledgeable. Work was completed in a timely manner. More