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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.3
741 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 741 reviews

February 07, 2018

Wonderful customer service Service at Jake Sweeney is actually enjoyable. My car is running great! The service reps are friendly and professional. The service was prompt and on More

by Blayski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
February 04, 2018

Was great! Our sales lady was very knowledgeable and answered all our questions. My daughter bought her FIRST car a week before and she walked her through everyt More

by Leck,debbie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiya Denmark
Feb 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our very own Kiya was an all-star for your daughter. We hope she uses her new Mazda to Zoom-zoom into 2018!

February 02, 2018

Oil change and tire rotation The guys in service are courteous to me and keep me informed. When they say it will be about an hour they usually stick to it unless they encounter a More

by Mazdafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Feb 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County!!! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew and Adam were able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

January 29, 2018

Delivered on his word My wife's car died unexpectedly, and I was suddenly in the market to buy a replacement. I had went to a few other dealer, and none of the salespeople More

by april08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Jan 29, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our own Keith Jenkins was able to give you exactly what you were looking for in terms of customer care and a sales process out of all the people you talked to! He's AWESOME! We hope you utilize our service department for routine maintenance, but until then we want to see you use your new Mazda to Zoom-zoom into 2018! Enjoy :) !

January 26, 2018

Great Experience We went looking for a used car for our 16 year old son. Keith Jenkins listened to our needs and got us into exactly what we needed. We had a really go More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Jan 26, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our own Keith Jenkins was able to meet your needs and expectations! We hope to see you soon!

January 22, 2018

Great personalized service Explains in detail what your car needs. No pressure to do all service. All service members were helpful and knowledgeable. I would highly recommend bu More

by Redsnapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Jan 24, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County!! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience and the service your vehicle needed. We look forward to your next visit but until then Zoom-zoom into 2018!

January 22, 2018

Routine service Jeff Ames is professional, courteous and provides great customer service. Service is performed timely, accurately and no selling of unnecessary servic More

by Sdavistv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames
January 20, 2018

Actually go to Mazda westernhills New service manager that started about a year ago doesn’t seem to be as knowledgeable as past managers. When I ask a question he kind of ho hums about More

by MaryMk3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
This r not Mazda westernhills people. Shelby is awesome at westernhills though and Jennifer
Jan 22, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

January 20, 2018

Great Service Experiences Always I have purchased three Mazda CX-5 vehicles at Jake Sweeney Mazda Tri-County over several years and have always appreciated their excellent Service Dep More

by Bigfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Heitz, Jeff Ames, Adam Blakely
Jan 22, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

January 16, 2018

easy and enjoyable Michael was an excellent help to me when deciding whether to purchase a new Mazda CX5. He answered all of my questions and was enthusiastic about the More

by AndreaBurns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mains
Jan 16, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our sales team was all-stars for you. We hope you use your new Mazda to Zoom-zoom into 2018!

Jan 17, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Andrea! We are always trying to give our customers the best customer service they could ask for, and we are extremely happy to hear that Michael was enthusiastic to help you. We hope you use your new Mazda CX5 to Zoom-zoom into 2018 and we are eagerly waiting to service your new vehicle ;) !

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