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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Wonderful customer service Service at Jake Sweeney is actually enjoyable. My car is running great! The service reps are friendly and professional. The service was prompt and on Service at Jake Sweeney is actually enjoyable. My car is running great! The service reps are friendly and professional. The service was prompt and on time. Waiting was minimal. More
Was great! Our sales lady was very knowledgeable and answered all our questions. My daughter bought her FIRST car a week before and she walked her through everyt Our sales lady was very knowledgeable and answered all our questions. My daughter bought her FIRST car a week before and she walked her through everything. My daughter felt very comfortable. More
Oil change and tire rotation The guys in service are courteous to me and keep me informed. When they say it will be about an hour they usually stick to it unless they encounter a The guys in service are courteous to me and keep me informed. When they say it will be about an hour they usually stick to it unless they encounter an unexpected problem. More
Delivered on his word My wife's car died unexpectedly, and I was suddenly in the market to buy a replacement. I had went to a few other dealer, and none of the salespeople My wife's car died unexpectedly, and I was suddenly in the market to buy a replacement. I had went to a few other dealer, and none of the salespeople were able to meet my limited time restrictions. I made it known that I was unable to spend a lot of time in person to complete the transaction. I needed someone that was able to deliver on the price I wanted and also deliver on the limited time I had. Keith was able to do both. He helped facilitate the transaction in a convenient manner. I am happy with the price, the car, and the respect he showed for my time. More
Great Experience We went looking for a used car for our 16 year old son. Keith Jenkins listened to our needs and got us into exactly what we needed. We had a really go We went looking for a used car for our 16 year old son. Keith Jenkins listened to our needs and got us into exactly what we needed. We had a really good experience and plan to go back in the future. More
Great personalized service Explains in detail what your car needs. No pressure to do all service. All service members were helpful and knowledgeable. I would highly recommend bu Explains in detail what your car needs. No pressure to do all service. All service members were helpful and knowledgeable. I would highly recommend buying a Mazda to a friend because of their customer service. More
Routine service Jeff Ames is professional, courteous and provides great customer service. Service is performed timely, accurately and no selling of unnecessary servic Jeff Ames is professional, courteous and provides great customer service. Service is performed timely, accurately and no selling of unnecessary service add ons. Online appointment scheduling is easy & convenient. More
Actually go to Mazda westernhills New service manager that started about a year ago doesn’t seem to be as knowledgeable as past managers. When I ask a question he kind of ho hums about New service manager that started about a year ago doesn’t seem to be as knowledgeable as past managers. When I ask a question he kind of ho hums about it. And never explains why I need the higher price service. Always seem to do good work on car though so I stay with the dealership anyway. More
Great Service Experiences Always I have purchased three Mazda CX-5 vehicles at Jake Sweeney Mazda Tri-County over several years and have always appreciated their excellent Service Dep I have purchased three Mazda CX-5 vehicles at Jake Sweeney Mazda Tri-County over several years and have always appreciated their excellent Service Department! The service personnel are knowledgeable and friendly. I also appreciate the email I receive after I make an appointment by phone. It includes a schedule reminder for my iPhone calendar. More
easy and enjoyable Michael was an excellent help to me when deciding whether to purchase a new Mazda CX5. He answered all of my questions and was enthusiastic about the Michael was an excellent help to me when deciding whether to purchase a new Mazda CX5. He answered all of my questions and was enthusiastic about the brand. I would absolutely purchase another vehicle from him. Great work. More