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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.4
743 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 743 reviews

March 03, 2018

Great service as always. It's very easy to schedule appointments. Car is ready on time, and always has a fresh wash job after service is complete. Nice feature is Sweeney Shi More

by mrnabida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best service experience at our dealership, and are glad to hear that we met our goal for your experience at our dealership. Thank you for sharing your story about your time at our store and letting us know that Adam did such a great job for you! Enjoy the road!

March 02, 2018

My best experiences with a dealership, ever. I love my CX-5 and Kiya was absolutely fabulous. She anticipated my questions, was well prepared, thorough in showing me features, and overall, she wa More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Kiya Denmark
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya did such an amazing job during your purchase, she's a rockstar! We hope you use your new Mazda to Zoom-zoom into 2018!

February 22, 2018

Outstanding sales and service I bought an CX-5 on 2/16, Michael Mains was my salesman. The sales department got me every rebate/cash back they could get. It was an very easy proces More

by bkirkpatrick0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mains, Dave Ottopal , Ben Conover
Feb 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your 5 star review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to give our store feedback and also sharing your experience. We are happy to hear that Ben Conover and the rest of our service crew were able to go above and beyond your expectations in fixing your CX-5 and hope that you consider us when you need more maintenance work in the future, but until then keep zooming!

February 21, 2018

New car buying experience. Started search for a mid-sized SUV at th3e auto show. Visited three different dealerships after we received pricing from the internet on the SUV's we More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Feb 22, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for choosing and reviewing Jake Sweeney Mazda Tri-County!! We are always striving for excellent customer service to leave our customers with a satisfactory experience at our store and are glad that we were able to get you the deal that you needed! Enjoy your new CX-5 and we hope to see you in for your routine maintenance service!

February 21, 2018

My License Plate I would like to give a SHOUTOUT to Jeff and Adam at Jake Sweeney Mazda!!! I mentioned to Jeff one day while he was at my place of employment that my l More

by GuyGirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The ENTIRE service department deserves a SHOUTOUT!!! A-1 SERVICE! , Jeff Ames, Adam Blakely, Ben Conover
Feb 21, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Jeff and Adam were able to go above and beyond your expectations to leave you happy to come back to our dealership! See you soon for your next visit!

February 15, 2018

Excellent Service I went in not expecting to leave with a new car. I’ve been researching the CX-5 for 3 months. My vehicle started to give me some problems but once I More

by RHerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Feb 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Keith was able to not just give you the car of your dreams but the satisfactory customer service you expect from our dealership. We hope you use your new Mazda to Zoom-zoom into 2018!

February 15, 2018

Good service I was happy with the amount of time it took to service my car and the time that was spent explaining car issues to me. More

by Cant747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to review our dealership and service staff and hope you're not a stranger in the future!

February 12, 2018

Courteous young man and very helpful. I had to get recall services done on my vehicle. It was done in good amount of time. He was helpful in explaining what had to be done to my car. More

by rx8nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Feb 12, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star Adam Blake was able to meet your expectation. We look forward to your next visit, but until then Zoom-zoom into 2018!

February 08, 2018

As always, excellent service and respectful treatment Ben, Adam and their service dept team members are excellent providers and sincere, friendly, respectful gentlemen. This never wavers, they are always More

by Bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Feb 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We always strive to give our customers the best customer service they could ask for and are happy to hear that our All-Stars in our service crew were able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

February 08, 2018

Service dept is outstanding Best service dept I’ve ever worked with. They are honest, trustworthy, make things easy to understand, and fair prices. Always feel safe driving my ki More

by Ashdstepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames, Adam Blakely, Ben Conover
Feb 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience. We look forward to your next visit but until then Zoom-zoom into 2018!

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