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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.3
741 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 741 reviews

March 09, 2018

That's what I'm talking about I did not make an appointment so I tried to scope the lot first yet my main contact, Keith Jenkins. approached and offered a welcome greeting and help More

by Ninja Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy, Sean Cheek, Keith Jenkins
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that our awesome team was able to do just that! Thank you for your feedback and we hope you reach out if you need anything else, but until then enjoy the new vehicle!

March 08, 2018

Brake recall and 4 wheel tire alignment Employees always friendly and helpful. Answer all questions in a manner that is easily understood. Timely updates with Service progress. Waiting area More

by Bhiteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy, Jeff Ames, Adam Blakely, Ben Conover
Mar 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County!! We are always striving for excellent customer service to leave our customers with a satisfactory experience at our store. Thank you for your feedback about our service department and staff and we look forward to meeting you again!

March 07, 2018

Best Service Dept Great service department. Took the time to explain everything. Let me know what could actually wait and what needed to be done now. Loaner car was awe More

by Kellie36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that Ben was able to do just that! Thank you for your feedback and we hope you reach out if you need anything else!

March 07, 2018

Great service and value! I have been a customer for 10 years and this is my 3rd Mazda CX-9 and would not go anywhere else. Keith has been our sales agent for all 3 cars and h More

by Schappy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kennedy
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for in all departments, and are happy to hear that our sales and service teams are always living up to the goal. We hope you use your new Mazda to Zoom-zoom into 2018 and see us if you need anything else!

March 07, 2018

Great Service! Jake Sweeney Mazda it the first dealership where I've actually enjoyed taking my car in for service. I've dealt with Adam Blakely on a couple of occas More

by mpbnice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Adam Blakely
Mar 08, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Adam and our All-Star service crew were able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom!

March 06, 2018

Great customer service Even though we were buying an inexpensive used vehicle for our 16 year old I feel We were treated the same as we would have if buying the most expensi More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiya Denmark
Mar 07, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya was a rockstar for you. We hope you enjoy the new vehicle and come see us when it needs maintenance!

March 05, 2018

Great Job! This is my 4th car from Jake Sweeney. Service has improved since my first purchase (1986)! My most recent experience was great. Keep up the good More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 06, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Abby! We are always trying to give our customers the best customer service they could ask for, so thank you for letting us know that Ben did such a great job and met our goal for your experience at our dealership if you need any further assistance don't be a stranger!

March 04, 2018

Great Sales & Service I bought a 2017 Mazda 3. I dealt with Kiya Denmark and Sean Cheek. Kiya was absolutely awesome! With it being my first time purchasing a car, she went More

by livib9102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Kiya Denmark
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your awesome review of Jake Sweeney Mazda Tri-County! Our number one goal is to provide superb customer service in all aspects of the purchasing and servicing of your dream vehicle, so thank you for letting us know that Kiya and Sean met the goal. If you need anything don't hesitate to ask, but until then Zoom-Zoom!

March 03, 2018

Great service as always. It's very easy to schedule appointments. Car is ready on time, and always has a fresh wash job after service is complete. Nice feature is Sweeney Shi More

by mrnabida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best service experience at our dealership, and are glad to hear that we met our goal for your experience at our dealership. Thank you for sharing your story about your time at our store and letting us know that Adam did such a great job for you! Enjoy the road!

March 02, 2018

My best experiences with a dealership, ever. I love my CX-5 and Kiya was absolutely fabulous. She anticipated my questions, was well prepared, thorough in showing me features, and overall, she wa More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cheek, Kiya Denmark
Mar 05, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Kiya did such an amazing job during your purchase, she's a rockstar! We hope you use your new Mazda to Zoom-zoom into 2018!

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