
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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awesome This was the best experience my husband and I had ever had buying a new car. Richie was fantastic as was all the other employees we came into contact This was the best experience my husband and I had ever had buying a new car. Richie was fantastic as was all the other employees we came into contact with. Very easy, friendly and professional buying experience. Would absolutely recommend. We live in Indiana and would not hesitate to drive to Cincinnati again if we were on the market for another vehicle. More
Beware - Last Minute $$$ Add-Ons Beware - the "price" they advertise or negotiate to does not include almost $1,200 of dealer add-ons that they try and sneak in at the last minute. Th Beware - the "price" they advertise or negotiate to does not include almost $1,200 of dealer add-ons that they try and sneak in at the last minute. This includes $899 "environmental protection assurance package" which they won't budge on including - so really should be upfront about including it in price! Ridiculous "old-school" dealer tactics - misleading in the sense that they "agree" a price but don't disclose they will be adding these costs - thereby wasting your time as the deal falls through - or your money if you accept the add-on! How can a dealer that operates this way possibly be trusted? More
I take my car to your dealership and have always been treated with polite, friendly and excellent service by all of the staff. I usually leave my car with an estimated time but my car is always timely an treated with polite, friendly and excellent service by all of the staff. I usually leave my car with an estimated time but my car is always timely and they call me when my car is ready. More
The Best Service Of Any Car Dealership Great service. Always meets my needs and the service advisors are great to work with. When I drop my car off I get a loaner so I am not put out of my Great service. Always meets my needs and the service advisors are great to work with. When I drop my car off I get a loaner so I am not put out of my way. They communicate issues and the prices are competitive when I have non-warranty service. Just got 4 tires and paid lower than I could buy the tires anywhere else in the city. More
Always good service. They keep me informed of any potential problems and if the service time will run longer than expected they provide a ride to work. I don't trust just anyone with "my baby" and co potential problems and if the service time will run longer than expected they provide a ride to work. I don't trust just anyone with "my baby" and continue to have it taken care of here because of the great service. More
In general I like dealership so far. Their sales people aren’t too pushy and they have a good selection of cars. I ended up buying a Certified used CX three from them. The only issue I ran into was when we aren’t too pushy and they have a good selection of cars. I ended up buying a Certified used CX three from them. The only issue I ran into was when we were signing papers there was a hidden fee called an environment protection plan. They wanted to charge me an extra $900 for coatings on the exterior and interior of the vehicle that they said had already been done. After talking it through with Keith and the sales manager they agreed to reduce the cost and the amount of years I wanted for the warranty for that service. So I was happy with the resolution. Keith seemed very straightforward and honest and I would buy from him again. More
Great service! Had a recall on my Mazda and they needed a few days with the car. Gave me a great car to drive around for a few days. I was going to buy a new car when I went in for the recall but the sales p few days with the car. Gave me a great car to drive around for a few days. I was going to buy a new car when I went in for the recall but the sales people weren’t very interested in getting out of their chairs while I was walking around looking. Probably saved me money though. More
I’ve bought 5 vehicles from Jake Sweeney Mazda. There is a reason I keep going back. Quality sales and service with a friendly, knowledgeable staff. a reason I keep going back. Quality sales and service with a friendly, knowledgeable staff. More
A Great Experience It was such a pleasure working with Keith and he was really nice. I haven't purchased a car in years and I came to the dealership by myself, so I was It was such a pleasure working with Keith and he was really nice. I haven't purchased a car in years and I came to the dealership by myself, so I was a little nervous. Keith was very patient, and I didn't feel like I was pressured into making a purchase. I showed Keith the cars that I was interested in and those were the ones we looked at. I am very happy with my purchase, I love my Mazda CX-5!! I would definitely recommend Keith and this dealership to friends an family. I am completely satisfied. More