Jake Sweeney Mazda Tri-County
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 737 reviews
In general I like dealership so far. Their sales people aren’t too pushy and they have a good selection of cars. I ended up buying a Certified used CX three from them. The only issue I ran into was when we aren’t too pushy and they have a good selection of cars. I ended up buying a Certified used CX three from them. The only issue I ran into was when we were signing papers there was a hidden fee called an environment protection plan. They wanted to charge me an extra $900 for coatings on the exterior and interior of the vehicle that they said had already been done. After talking it through with Keith and the sales manager they agreed to reduce the cost and the amount of years I wanted for the warranty for that service. So I was happy with the resolution. Keith seemed very straightforward and honest and I would buy from him again. More
Great service! Had a recall on my Mazda and they needed a few days with the car. Gave me a great car to drive around for a few days. I was going to buy a new car when I went in for the recall but the sales p few days with the car. Gave me a great car to drive around for a few days. I was going to buy a new car when I went in for the recall but the sales people weren’t very interested in getting out of their chairs while I was walking around looking. Probably saved me money though. More
I’ve bought 5 vehicles from Jake Sweeney Mazda. There is a reason I keep going back. Quality sales and service with a friendly, knowledgeable staff. a reason I keep going back. Quality sales and service with a friendly, knowledgeable staff. More
A Great Experience It was such a pleasure working with Keith and he was really nice. I haven't purchased a car in years and I came to the dealership by myself, so I was It was such a pleasure working with Keith and he was really nice. I haven't purchased a car in years and I came to the dealership by myself, so I was a little nervous. Keith was very patient, and I didn't feel like I was pressured into making a purchase. I showed Keith the cars that I was interested in and those were the ones we looked at. I am very happy with my purchase, I love my Mazda CX-5!! I would definitely recommend Keith and this dealership to friends an family. I am completely satisfied. More
1st complimentary oil change. Everything went well, no problems. Since my last oil change in February, I've only driven proximities 400 miles. When my 6 month change is due, I ne Everything went well, no problems. Since my last oil change in February, I've only driven proximities 400 miles. When my 6 month change is due, I need to talk to a service tech to see when I should next come in for service. More
Best auto buying experience ever! Keith was fantastic to work with, and made us feel appreciated as a buyer, with no pressure. We estimate we have purchased over 20 vehicles, and this Keith was fantastic to work with, and made us feel appreciated as a buyer, with no pressure. We estimate we have purchased over 20 vehicles, and this was our best experience ever! Thank you Keith! More
Unhappy experience! My sales person was not confident and not knowledgeable about the products Mazda had to offer me. I was forced into my vehicle after I asked to switc My sales person was not confident and not knowledgeable about the products Mazda had to offer me. I was forced into my vehicle after I asked to switched into a Mazda 9, something more roomy and bigger. I would call Brain to ask for updates and he would say he did not know and ask me If I had talk to the sales manager. It was an unhappy experience. More
Happy Customer! I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car dur I had been looking at cars for a few months and when I saw the car at Mazda I knew it was the one. I was a bit apprehensive about purchasing a car during a pandemic, but the dealership was very careful about safety. Keith is great to work with, very kind and courteous. I highly recommend both him and the dealership! More
Attention to Detail Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services th Great service and communication by the service department. All my concerns were address and recommendations made based of the mileage and services that had previously been performed. They also located a recent recall and took care of that at the same time. All while giving me a free loaner car to use for the day. I will be back and recommend them to everyone. More
Great experience Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. Ben was very courteous and conscientious of the need to be careful with customers and their safety during the pandemic. Dave is also a great mechanic. More