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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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service All the service reps are great. Adam has helped me my last two trips. I think all the guys are so good at what they do, make customers feel welcome, t All the service reps are great. Adam has helped me my last two trips. I think all the guys are so good at what they do, make customers feel welcome, that I brought them donuts on my last visit. We started with a 2010 CX7, then a 2012 Mazda 6, then traded the CX7 for a 2016 Mazda 6. We very happy with our Mazdas and Sweeney Mazda. Keep up the good work and I will be back. Ralph S. More
Service of my Mazda Service personnel was friendly and courteous. They had a courteous car that took me to work while they worked on my car that morning and came back to Service personnel was friendly and courteous. They had a courteous car that took me to work while they worked on my car that morning and came back to pick me up in the afternoon. More
No Problems! Called and got my car in the next day. Staff is always friendly and pleasant. They explain what they are doing and I get my car back in less time th Called and got my car in the next day. Staff is always friendly and pleasant. They explain what they are doing and I get my car back in less time than they promise. No problems! More
Fast, friendly service The service team is always fast and efficient, and offer friendly service. Ben is very helpful, and I've felt like each visit I have received excelle The service team is always fast and efficient, and offer friendly service. Ben is very helpful, and I've felt like each visit I have received excellent service. More
Oil Change Adam and the rest of the service staff were great! I appreciated his professionalism, promptness, and greeting with a friendly smile. I have to mentio Adam and the rest of the service staff were great! I appreciated his professionalism, promptness, and greeting with a friendly smile. I have to mention Jeff as well, he is beyond professional always makes sure to say hello! Thank you for the continued great service! SM More
New car purchase Very friendly and engaging staff. Keith knew the car and market very well. Overall, pleased with the experience. Only thing that stands out in a neg Very friendly and engaging staff. Keith knew the car and market very well. Overall, pleased with the experience. Only thing that stands out in a negative way is I did not see the financing options and/or choices. I also never saw this prior to meeting with Mr. Roll. I am not displeased with the bank or interest rate used, I would have just liked to have seen choices and perhaps went with my local credit union. Outside of that, Keith was awesome!! More
Oil Change and quote I went for an oil change. I really appreciate the car wash. Other dealers have stopped doing this. Staff very helpful. Also, received a quote for I went for an oil change. I really appreciate the car wash. Other dealers have stopped doing this. Staff very helpful. Also, received a quote for a repair on an older Mazda Millenia. More
Great Ben Conover, and the service department was very professional, polite, knowledgeable, understood my concerns, made me feel very relaxed. Bob Bray, my Ben Conover, and the service department was very professional, polite, knowledgeable, understood my concerns, made me feel very relaxed. Bob Bray, my Sales Person gave me a tour of the new set-up for the costumers which is very nice a relaxing. More
Awesome service in a laid back atmosphere Bought our car from Mike Mullins and he was great. Very down to earth and laid back. They didn’t hassle us. The finance department was just as good. O Bought our car from Mike Mullins and he was great. Very down to earth and laid back. They didn’t hassle us. The finance department was just as good. Our finance manager was very informative and let us know exactly what we were getting. Great place to buy a car!! More
Our experience with Brian Gaynor Brian was very knowledgeable about the features, the special paint on the car we were talking about and all the features listed on the sheet. He had Brian was very knowledgeable about the features, the special paint on the car we were talking about and all the features listed on the sheet. He had a lot of patience with us as we asked numerous questions. He was a gem! When we decided to go home and think about the purchase he was very pleasant. The next day we called to say we would be in after church to purchase the car he said he would have it all cleaned up, gas tank filled and would even set up some stations for me on the Sirus. Thank you Brian for a great experience. I have you on "speed dial". Judy Krautter More