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Jake Sweeney Mazda Tri-County

Cincinnati, OH

4.3
741 Reviews

135 Northland Blvd

Cincinnati, OH

45246

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Showing 741 reviews

March 30, 2018

service All the service reps are great. Adam has helped me my last two trips. I think all the guys are so good at what they do, make customers feel welcome, t More

by Ralph S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Apr 09, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for the awesome review Ralph! We appreciate you taking the time to review Jake Sweeney Mazda Tri-County and our staff. Its great to hear that we meet your expectations in all departments, that's our biggest goal. Come and see us again when the time is right, but until then, zoomzoom!

March 26, 2018

Service of my Mazda Service personnel was friendly and courteous. They had a courteous car that took me to work while they worked on my car that morning and came back to More

by Patricia W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtesouy driver was very nice. He greeted me by opening the door for me. Very personable , Ben Conover
Mar 26, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your fantastic review of Jake Sweeney Mazda Tri-County Patricia! Our number one goal is to put the customer first, so thank you for letting us and Ben know that we met our goal. We look forward to servicing you and your car in the future, but until then enjoy the spring!

March 22, 2018

No Problems! Called and got my car in the next day. Staff is always friendly and pleasant. They explain what they are doing and I get my car back in less time th More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely, Ben Conover
Mar 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Gary! We appreciate our customers taking the time to give our store and staff feedback and sharing their experience with others. Our number one goal is to give our customers the absolute best in customer care and it sounds like Adam and Ben exactly that! If you need anything else please let us know, but until then enjoy the roads!

March 20, 2018

Fast, friendly service The service team is always fast and efficient, and offer friendly service. Ben is very helpful, and I've felt like each visit I have received excelle More

by DD2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 23, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We appreciate you taking the time to review our service department and staff, especially Ben. Ben always does a wonderful job, but it's always nice to hear that he continues to deliver superb customer care. Come and see us again when the time is right (Ben will be here), but until then enjoy the roads!

March 15, 2018

Oil Change Adam and the rest of the service staff were great! I appreciated his professionalism, promptness, and greeting with a friendly smile. I have to mentio More

by SMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames, Adam Blakely
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that our All-Star service crew was able to give you a satisfactory experience. We look forward to your next visit, but until then enjoy your new vehicle!

March 14, 2018

New car purchase Very friendly and engaging staff. Keith knew the car and market very well. Overall, pleased with the experience. Only thing that stands out in a neg More

by Herb
Recommend Dealer
Yes
Employees Worked With
Keith Jenkins
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County Herb! We strive to give our customers the absolute best in customer care, so we're glad to hear that Keith was able to do just that Thank you for your feedback and we hope you reach out if you need anything else!

March 13, 2018

Oil Change and quote I went for an oil change. I really appreciate the car wash. Other dealers have stopped doing this. Staff very helpful. Also, received a quote for More

by PMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Blakely
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your great review of Jake Sweeney Mazda Tri-County's service department PMO! We appreciate you taking the time to give us 5 stars and sharing your experience at our dealership. Thank you for letting us know that we have met our goal of providing high-quality customer care and a fast service visit to you, and for letting us know that Adam was a rockstar as always! Enjoy the road!

March 12, 2018

Great Ben Conover, and the service department was very professional, polite, knowledgeable, understood my concerns, made me feel very relaxed. Bob Bray, my More

by jd808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Conover
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We are always trying to give our customers the best customer service they could ask for, and are happy to hear that Ben was able to give you a satisfactory experience. We look forward to your next visit, but until then Zoom-zoom into 2018!

March 12, 2018

Awesome service in a laid back atmosphere Bought our car from Mike Mullins and he was great. Very down to earth and laid back. They didn’t hassle us. The finance department was just as good. O More

by Tarasamuels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Mar 13, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your review of Jake Sweeney Mazda Tri-County! We strive to give our customers the absolute best in customer care, so we're glad to hear that Mike was able to do just that? Thank you for your feedback and we hope you reach out if you need anything else!

March 11, 2018

Our experience with Brian Gaynor Brian was very knowledgeable about the features, the special paint on the car we were talking about and all the features listed on the sheet. He had More

by Krautter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gaynor, the woman that was sitting out front (can't remember) her name., Sean Cheek
Mar 15, 2018 -

Jake Sweeney Mazda Tri-County responded

Thank you for your awesome review of Jake Sweeney Mazda Tri-County! Our number one goal is to provide superb customer service in all aspects of the purchasing and servicing of your dream vehicle, so thank you for letting us know that Sean and Brian met the goal for your experience. If you need anything don't hesitate to ask, but until then Zoom-Zoom!

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