
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Best Experience Buying In my 32 years of driving I have bought 13 cars. I have never had such a great experience buying one. Totally shocked, kept expecting the same old In my 32 years of driving I have bought 13 cars. I have never had such a great experience buying one. Totally shocked, kept expecting the same old crap, never happened. Did the absolute majority of the dealing online and when I arrived, everything was just as we discussed. Nothing tricky or any bait and switch tactics. Straightforward and honest, what a change. I will be back. More
I was nervous but I have a great services Well I was looking to purchase a vehicle 🚗 and I call cosco we star from there I drive the Mazda 3 I like.. we was looking for my best and we Well I was looking to purchase a vehicle 🚗 and I call cosco we star from there I drive the Mazda 3 I like.. we was looking for my best and we come together so far I like the vehicle. More
Just awesome! I have bought 3 cars now from Jake Sweeney and each time has been a great experience. After my first purchase there was no question as to where I woul I have bought 3 cars now from Jake Sweeney and each time has been a great experience. After my first purchase there was no question as to where I would go for car #2 and 3. Brian was wonderful, he took time with me and was very personable. He even introduced me to Adam in the service department. I also had a nice conversation with Darren as I signed the papers for my new Mazda. It just feels comfortable at Jake Sweeney and everyone seems to like what they do. I've been to other dealerships where I felt like they didn't care whether I was there or not and felt pressured to make a decision. So kudos to Brian and the entire team! When I first walked in, even Rachel went right away to find Brian to assist me. More
Purchased new CX-5 Trade-in went smooth although I think they could have given a little more! Everyone was professional and helpful but not sure why they had a differen Trade-in went smooth although I think they could have given a little more! Everyone was professional and helpful but not sure why they had a different price for the Premium package option and also what the OTHER line on the sales contract was. Everything should be spelled out! I was given the S Plan price an all in all, I think I got a pretty good deal. I would buy there again. More
Saturday service! Was able to make an appointment late on Thursday for Saturday morning. Did it online and got a coupon too! Great service. Only oops was their car w Was able to make an appointment late on Thursday for Saturday morning. Did it online and got a coupon too! Great service. Only oops was their car wash didn't get the bird stuff off my window! More
Courteous professionalism From the minute I walked in I was given immediate attention. All questions answered and possible options for what I was looking for presented through From the minute I walked in I was given immediate attention. All questions answered and possible options for what I was looking for presented throughout our discussions. Our salesman, Keith Jenkins, stayed late so as to secure us the vehicle I was interested in. As did the Finance Manager, Darrin Roll, who was especially helpful with navigating the difficulties of my unknowingly leaving the title for the trade in at a location 700 miles away. More
Great Service Dept at Jake Sweeney Mazda! I have been coming to Jake Sweeney Mazda for service since I bought my first Mazda in October 1980. I trust them completely, and I am rarely less than I have been coming to Jake Sweeney Mazda for service since I bought my first Mazda in October 1980. I trust them completely, and I am rarely less than completely satisfied. More
Excellent service The guys in the shop were very courteous and friendly. They always opened the doors for me and walked me to and from the waiting room. They are alway The guys in the shop were very courteous and friendly. They always opened the doors for me and walked me to and from the waiting room. They are always very nice when I'm there and they got the job done quickly. More
Excellent Service! Great service and great people! I’ve been coming for almost 4 years and I am always treated like a queen! You guys are the best! Great service and great people! I’ve been coming for almost 4 years and I am always treated like a queen! You guys are the best! More
Great Service and really Nice people I brought my car in on Saturday for two important recalls. It was done on Monday, and I even got a loaner to drive. Excellent! I brought my car in on Saturday for two important recalls. It was done on Monday, and I even got a loaner to drive. Excellent! More