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Jake Sweeney Mazda Tri-County
Cincinnati, OH
743 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 743 reviews
May 26, 2018
Wonderful experience Adam Blakely made me feel right at home during me trip to Jake Sweeney's Mazda dealership. He informed me of what was happening to my car, when it was Adam Blakely made me feel right at home during me trip to Jake Sweeney's Mazda dealership. He informed me of what was happening to my car, when it was happening, and any options that may make my car run better. He showed me the waiting room and offered coffee if needed. More
by Bruce
Employees Worked With
Adam Blakely
May 24, 2018
Always satisfied I’ve bought four cars from Jake Sweeney Mazda, over the years, and have always gotten excellent and courteous service..it’s pretty far from where I li I’ve bought four cars from Jake Sweeney Mazda, over the years, and have always gotten excellent and courteous service..it’s pretty far from where I live but I prefer going to where I trust, so I don’t mind the drive. More
by Mmgibson
Employees Worked With
Fred Manegold, Bob Bray, Adam Blakely
May 22, 2018
Mazda Service Call Guys were great, need to come see you about catering in some good southern fried chicken from Texas. Thanks Much! Donald Wright 513-668-5023 Guys were great, need to come see you about catering in some good southern fried chicken from Texas. Thanks Much! Donald Wright 513-668-5023 More
by Donald
Employees Worked With
Ben Conover
May 17, 2018
Oil Change & Tire Rotation I came in for a routine oil change and tire rotation. The process was so simple and fast. Couldn’t ask for a better experience. I came in for a routine oil change and tire rotation. The process was so simple and fast. Couldn’t ask for a better experience. More
by alcornk2
Employees Worked With
Ben Conover
May 15, 2018
Great Service Appointment I find that dealing with Jake Sweeney Mazda Tri County's service department is always a pleasant experience. Ben Conover greeted me by name and quick I find that dealing with Jake Sweeney Mazda Tri County's service department is always a pleasant experience. Ben Conover greeted me by name and quickly got my car signed in for service. He informed me of the approximate wait time. The waiting room is comfortable and my favorite show on HGTV kept me occupied while I waited. Ben came in person to inform me about my car's progress. He asked me if I wanted a free car wash...why not. This was a great experience. I have always had great service at Jake Sweeney Mazda Tri County. The service dept. personnel are always professional, knowledgeable, and courteous. More
by Into Cycling
Employees Worked With
Ben Conover
May 15, 2018
The process is weird, but overall was a fine experience Car is wonderful, got all my questions about it answered. The main issue I had was they ask you to sign the agreement before knowing what your interes Car is wonderful, got all my questions about it answered. The main issue I had was they ask you to sign the agreement before knowing what your interest rate and monthly payments are. We were told thats how the process works, but that makes no sense to me. Why would I sign a paper if I don't know the terms I'm signing to. We worked through it, but if that IS the system its a stupid one. Very happy with my car though and would go back again if the need arises. More
by kramigdan
Employees Worked With
Tony Heitz, Kiya Denmark
May 08, 2018
Better than family Easter weekend I had my vehicle towed in because of damage to my tire after hitting a pothole & not being able to locate my vehicle lug nut key. Tha Easter weekend I had my vehicle towed in because of damage to my tire after hitting a pothole & not being able to locate my vehicle lug nut key. That Monday the service dept. was very busy of course, but the wonderful guys (Jeff Ames, Adam Blakely & Ben Conover) at Jake Sweeney Mazda were able to fit me in, taking care of necessary service to make my vehicle suitable for driving & even provided me with a loaner vehicle. I am a loyal Jake Sweeney Mazda customer & feel comfortable taking my vehicle there. I trust the team & feel confident that they will take care of my vehicle without depleting my bank account. Also, the guys are always very friendly, personable & patient with me. Thanks for always making my experience at service dept. pleasant. More
by Chi
Employees Worked With
Jeff Ames, Adam Blakely, Ben Conover
May 06, 2018
I received a bill the dealership needed to pay Jeff, the manager investigated the bill in question and quickly assured me that the bill was the dealerships responsiblity and would be paid. Great se Jeff, the manager investigated the bill in question and quickly assured me that the bill was the dealerships responsiblity and would be paid. Great service More
by dancinsue
Employees Worked With
Jeff Ames
May 04, 2018
Perfect! Each and every visit to the service department is met with smiles and the best mix of professional congeniality. I love all the those guys behind the Each and every visit to the service department is met with smiles and the best mix of professional congeniality. I love all the those guys behind the counter!! Great team!! I don't want to service a car anywhere else!! More
by Dharri
Employees Worked With
Jeff Ames, Adam Blakely, Ben Conover
May 02, 2018
Great Costumer Experience Brian was of great help when assisting me with the purchase of my car. He was not to pushy and listened to all of my wants in the car. He was able to Brian was of great help when assisting me with the purchase of my car. He was not to pushy and listened to all of my wants in the car. He was able to get us the best deal he could at that time. Once the car was purchased, Brian went through all of the ins and outs of the car to make sure I was comfortable before leaving the lot. Also, since this deal went into the closing hours of the office, Brian promised me a free wash in the future, which is great! More
by marisa.wolf1
Employees Worked With
Sean Cheek, Brian Gaynor
