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Jake Sweeney Mazda Tri-County
Cincinnati, OH
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 08, 2019
Great Service I've been bringing my Mazda here since 2012 and have always had great service. Adam and Ben takes really good care of me and my vehicle. I've been bringing my Mazda here since 2012 and have always had great service. Adam and Ben takes really good care of me and my vehicle. More
by GLAZE_26
Verified CustomerEmployees Worked With
Adam Blakely, Ben Conover
July 08, 2019
Smooth process Everyone who assisted us at the dealership was very helpful and polite. From test driving the showroom vehicle, a loaner vehicle since the one we wer Everyone who assisted us at the dealership was very helpful and polite. From test driving the showroom vehicle, a loaner vehicle since the one we were purchasing had not been processed, and our salesman handing me the keys to my brand new vehicle...the whole process went off without a hitch. More
by JOSHAVERY0626
Employees Worked With
Tony Heitz, Sean Cheek, Richie Ollier
July 07, 2019
Somewhat confusing When I agreed to purchase the Mazda cx5, I was handed off to 3 different people and the process was confusing. All the forms weren't explained to me a When I agreed to purchase the Mazda cx5, I was handed off to 3 different people and the process was confusing. All the forms weren't explained to me adequately. I have been looking online for the cx5 for a while and feel it got an average deal, all the cx5s were priced about the same for Cincinnati, Bloomington, Columbus, Louisville and Lexington. I paid what I expected to pay. The staff was very friendly and helpful once I expressed needing help. One improvement would be to have the features of the used vehicle available in the sales area to know what features that vehicle has. More
by MCOMBS.DECKER
Employees Worked With
I was assisted by 3 men, don't recall the purpose of the 3rd, maybe financing. , Tony Heitz, Brian Gaynor
July 06, 2019
I was led to by my agent into signing a lease rather than pu My salesman Ernest, who now works for Jake Sweeney Chevrolet, lied to me about an offer their dealership would make at the end of my lease. He clearl My salesman Ernest, who now works for Jake Sweeney Chevrolet, lied to me about an offer their dealership would make at the end of my lease. He clearly understood the number of miles I estimated over four years, but repeatedly told me the dealership would take my high mileage trade in if I purchased my next car through them. He understood I have NEVER leased before because of my miles, yet was willing to look me in the eyes and lie. I have been told by the GM that he will help rectify this at the end of my lease, and I will give him a chance.. But this is Jake Sweeney's second consecutive misrepresentation on a purchase, and until it is resolved, I would be misrepresenting any suggestion to purchase a car from them. More
by BARRYDRIZIN
Employees Worked With
Ernest
July 05, 2019
Superb experience at Sweeney The staff,Ben, Adam and Derrick whom I’ve had are superb and new staff member, whom I have had no experience with seems to be of the same type. , The staff,Ben, Adam and Derrick whom I’ve had are superb and new staff member, whom I have had no experience with seems to be of the same type. , More
by JIMSTIVER48
Employees Worked With
Adam Blakely, Ben Conover, Derrick McWilliams
July 05, 2019
Friendly and quick service! We are so pleased with our experience! They found us the perfect car on the first try and got us out the door all within an hour!! We had our two litt We are so pleased with our experience! They found us the perfect car on the first try and got us out the door all within an hour!! We had our two little kids with us, so the time efficiency was AMAZING!! Not to mention that everyone was so nice to us and our children! It was all around an amazing experience!! More
by TDUCOLON5
Employees Worked With
Sean Cheek, Keith Jenkins, Robert Sabbagh, Brian Gaynor, Alexis Siddiqui, Terry Owens, Jordan Clatterbuck, Kristin Cooper
July 05, 2019
75,000 Mile Package with Great Service I've continued to use Jake Sweeney Mazda Tri-County since relocating to the greater-Cincinnati area. The support here, care to detail of the vehicle a I've continued to use Jake Sweeney Mazda Tri-County since relocating to the greater-Cincinnati area. The support here, care to detail of the vehicle and the customer, and general amiable nature of the staff is wonderful. In addition to having my car through the weekend, I was provided a dealer lender of the same model with the newest features. It was a huge help and even provided some insight into what I plan to spring for in the future. Can't heap enough praise - good work, y'all! More
by Zane.David.Carlson
Employees Worked With
Adam Blakely, Ben Conover
July 04, 2019
Was timely We're able to accomplish what was asked for in a timely manner and quicker than they projected originally. I did anticipate a demonstration of what w We're able to accomplish what was asked for in a timely manner and quicker than they projected originally. I did anticipate a demonstration of what was added but was only given a paper explaining the new feature. More
by ERNIETUM
Employees Worked With
Adam Blakely, Ben Conover
July 04, 2019
Excellent I used a JAKE Loaner while my car was in for service. My service time was less than expected. I wanted a car wash but it was down for repairs. I used a JAKE Loaner while my car was in for service. My service time was less than expected. I wanted a car wash but it was down for repairs. More
by ITTELGOFAR2
Employees Worked With
Tony Heitz, Keith Kennedy, Bob Bray, Jeff Ames, Adam Blakely
July 03, 2019
Love them We have been using this dealership for 11 years. The service is unparalleled. I would highly recommend them to anyone. You always leave feeling taken We have been using this dealership for 11 years. The service is unparalleled. I would highly recommend them to anyone. You always leave feeling taken care of and like family. Buying cars can be stressful but they do everything in their power to make it as easy as possible which I absolutely love. More
by CARLACHALKLEY
Employees Worked With
Robert Sabbagh , Tony Heitz, Bob Bray, Adam Blakely
