
Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Sales Very friendly. There was no pressure to buy my CX-5. I got exactly the suv I wanted at a fair price. Keith Jenkins was extremely helpful. Very friendly. There was no pressure to buy my CX-5. I got exactly the suv I wanted at a fair price. Keith Jenkins was extremely helpful. More
Recall The only problem was that in doing my mirror they hit my reading light i didn't notice and had a dead battery day after bringing car home The only problem was that in doing my mirror they hit my reading light i didn't notice and had a dead battery day after bringing car home More
Purchase of used vehicle Customer service was okay. Spent a long time waiting even though I had an appointment with someone who wasn’t even there that day. Very busy employees Customer service was okay. Spent a long time waiting even though I had an appointment with someone who wasn’t even there that day. Very busy employees who were working with multiple customers each time I was there. More
Great service day of... Not so much day after. I loved Jake and recommended them to everyone until July 16th, the day after my oil change and tire rotation service. I left my house to run errands a I loved Jake and recommended them to everyone until July 16th, the day after my oil change and tire rotation service. I left my house to run errands and got about 1/2 a mile and my tire alarm went off. I got to a Marathon Station and my left front tire was almost flat. I put air in and continued on. I dropped something off at work 30 miles from home and turned right back around to come home and my tire alarm went off again. I had my dog in the car so I was concerned about taking my car to a shop. I went to Art Miller on Delta and he filled my tire and told me to go to Tom's Tire, where it was discovered that my valve stem in the front left tire was broken. He gave it a temporary fix and then I ended up getting it fixed at RPM Auto service. I called Jake Sweeney and talked to Adam, who I've dealt with many times over the course of my Mazda ownership. He was kind of rude and told me that valve stems break all of the time... Ok, they had just serviced my tires the day before.. He said it would be 120 to replace the valve stem and sensor. I am convinced that they broke it accidentally when rotating my tires. He said that they only rotated and never even checked air pressure? Why would you not check tires as you're rotating them? Cannot recommend this dealership anymore. More
R Link I worked at GM for 11 years. Tried to find a GM product and we couldn’t find one that suited our needs which was disappointing. Stopped by Tri-County I worked at GM for 11 years. Tried to find a GM product and we couldn’t find one that suited our needs which was disappointing. Stopped by Tri-County Mazda and found and bought our 1st Mazda. Terry was informative and sincere. I rarely write reviews but this dealership was worthy. Thanks again Terry! More
Easy, painless buying experience I have bought many cars from Jake Sweeny Mazda. They are easy to deal with and always get me the deal I want. Great experience I have bought many cars from Jake Sweeny Mazda. They are easy to deal with and always get me the deal I want. Great experience More
Above and Beyond I always get top notch service at Jake Weeny Mazda in Tri-County. The service people are courteous and go out of their way to make sure you are satis I always get top notch service at Jake Weeny Mazda in Tri-County. The service people are courteous and go out of their way to make sure you are satisfied with your service. More
Great customer service The folks that I worked with at Jake Sweeney provided me everything I needed to make a smart purchase. Their responses were timely and informative. The folks that I worked with at Jake Sweeney provided me everything I needed to make a smart purchase. Their responses were timely and informative. More
Awesome service Ben has worked with me since I bought my Mazda and he gives nothing but the best customer service. Mazda service prices are a bit higher than most, b Ben has worked with me since I bought my Mazda and he gives nothing but the best customer service. Mazda service prices are a bit higher than most, but he is the reason I continue servicing my vehicle with Mazda. I know he will do his best to make sure I'm satisfied and that is great customer service. I appreciate his honesty and looking out for my well being. All the service tech are great he is just the one that ALWAYS takes care of me. Thank you!! More
Excellent I came in about a month ago— Me and mother for looking for me a car around $10,000! Richie helped a student that just graduated out! I mean I got ever I came in about a month ago— Me and mother for looking for me a car around $10,000! Richie helped a student that just graduated out! I mean I got everything I wanted from the size of the car to the works!! I drive a 2012 car with Bluetooth, Bose speakers, brand new everything! If you just graduated from high school and looking for a used brand new car— HE IS THE GUY! Very humble person!! More