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Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Wonderful first-time buying experience My daughter bought her first car with help from Keith Jenkins. Keith treated her with kindness and respect as he helped her purchase a great car in h My daughter bought her first car with help from Keith Jenkins. Keith treated her with kindness and respect as he helped her purchase a great car in her budget. Not only was Keith a pleasure to work with, the person who assisted with paperwork and financing was equally professional and helped guide my daughter to obtain the very best interest rate. I would definitely recommend Jake Sweeney Mazda Tri-County and Keith Jenkins in particular. You won't be sorry! This was our first Mazda purchase but won't be our last! More
Best car buying experience EVER! Twice! Just purchased my 2nd new Mazda here at Jake Sweeney and have worked with Keith Jenkins both times. My first experience 7 months ago was very good, an Just purchased my 2nd new Mazda here at Jake Sweeney and have worked with Keith Jenkins both times. My first experience 7 months ago was very good, and this 2nd experience was GREAT! I got the car I wanted (2019 Mazda CX5) at a decent price and was treated like royalty through the entire process. Keith really made this 2nd venture something I felt very secure about., he answered all my questions completely and followed through with everything he said, making the sale a breeze. Keith does a great job of following up too and I couldn't be more pleased with my purchase. If you are thinking of buying a new or used Mazda, PLEASE seek this gentleman out because you will be glad you did. Many thanks Keith for being so helpful and easy to work with. More
I am grateful to Keith Jenkins! Keith was a terrific salesman to work with at Jake Sweeney. I appreciate his gentle follow up and laid back demeanor. I would highly recommend Kei Keith was a terrific salesman to work with at Jake Sweeney. I appreciate his gentle follow up and laid back demeanor. I would highly recommend Keith to anyone who is looking for a new or used Mazda. More
Dealership had my back I had my car in for routine maintenance and a battery check. The battery was found to be in worse shape than I thought and needed to be replaced soon. I had my car in for routine maintenance and a battery check. The battery was found to be in worse shape than I thought and needed to be replaced soon. Because this work was unexpected for that visit, it could have been a huge headache. However, the service center made a proposal that had me out the door for less than the expected price. As always, they were very timely and professional, and I had my car back later that day. They even gave me a loaner for the brief period I was without my car. More
Disappointed I took my CX-5 in for a recall, my radio was changed and now the cruise main indicator light is staying on and it was never on before I came in today. I took my CX-5 in for a recall, my radio was changed and now the cruise main indicator light is staying on and it was never on before I came in today. I'm disappointed that no one checked this or anything before I left the dealership. More
Professional I own 2 rx7's and have always had them serviced here. Last 2 visits I had major services done, they lent me a loaner car before i could ask for one. M I own 2 rx7's and have always had them serviced here. Last 2 visits I had major services done, they lent me a loaner car before i could ask for one. My one rx7 has a major issue with it which was discovered at my last service but they gave me a quote and did not push to get it fixed right there at all just told me to keep an eye on a certain issue so I definitely appreciate that since I'd like to save some funds before I send it there to get fixed but when it's right for me. I know there are 2 service guys that still are very proficient in servicing the rotary and a big reason why I choose to send my cars here for service. More
service The service department very helpful, courtesy to me and very knowledgeable. I would recommend to friends with Mazda. The waiting area very clean. Ad The service department very helpful, courtesy to me and very knowledgeable. I would recommend to friends with Mazda. The waiting area very clean. Adam,Jeff,and Derrick kept me informed of the wait time and explained everything at the finish of my servic. Thank you. More
New car Thorough, found a car I wanted, could not work a deal for that car within my budget so we found a car in our budget with just a few things missing. Bu Thorough, found a car I wanted, could not work a deal for that car within my budget so we found a car in our budget with just a few things missing. Buying a new car seems to take forever though, over 4 hours from the time we walked in till we were finally done. More
Sales Very friendly. There was no pressure to buy my CX-5. I got exactly the suv I wanted at a fair price. Keith Jenkins was extremely helpful. Very friendly. There was no pressure to buy my CX-5. I got exactly the suv I wanted at a fair price. Keith Jenkins was extremely helpful. More
Recall The only problem was that in doing my mirror they hit my reading light i didn't notice and had a dead battery day after bringing car home The only problem was that in doing my mirror they hit my reading light i didn't notice and had a dead battery day after bringing car home More