Jake Sweeney Mazda Tri-County
Cincinnati, OH
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The service guys really took great care of me. The guys in service were outstanding; as always. They got me a loaner car to use so I could go back home. I am on oxygen and I can not be far from hom The guys in service were outstanding; as always. They got me a loaner car to use so I could go back home. I am on oxygen and I can not be far from home. Thanks Again Fellows! More
They greeted me with a smile and service was fast, Been with Mazda long time. The waiting area is very nice ,service dept. has been nice to me. They take good care of my car. Been with Mazda long time. The waiting area is very nice ,service dept. has been nice to me. They take good care of my car. More
Friendly, fast, efficient The staff at Jake Sweeney Mazda have always been respectful and friendly. They are honest and descriptive with information about my vehicle. They are The staff at Jake Sweeney Mazda have always been respectful and friendly. They are honest and descriptive with information about my vehicle. They are also timely with appointments. I am very happy with my experience with this service center. More
Routine service Great customer service. The new facility is very nice. And my technician was very knowledgeable. The work was done right the first time. Dave Ottopal Great customer service. The new facility is very nice. And my technician was very knowledgeable. The work was done right the first time. Dave Ottopal did a great job servicing my vehicle More
Great experience 👍 Great communication, polite friendly service and upfront information. Kept me informed and work completed ahead of schedule. Loaner car is always appr Great communication, polite friendly service and upfront information. Kept me informed and work completed ahead of schedule. Loaner car is always appreciated with my warranty repair. More
Exception: I have asked twice about changing our lease to an actual car loan with no response. In one case they said "we will call you back in 5 minutes"....wel I have asked twice about changing our lease to an actual car loan with no response. In one case they said "we will call you back in 5 minutes"....well, I'm still waiting! Wife wants to know: a) is it possible b) if so, how to go about it c) interest and payment amount Sorry, but I did not get that persons name. More
Very nice! Came in to get some recalls done, Ben was very friendly, fast and organized. If it wasn't for the distance I would get all my maintenance done here. H Came in to get some recalls done, Ben was very friendly, fast and organized. If it wasn't for the distance I would get all my maintenance done here. Have leased/bought my vehicles from the dealership and will continue to do so. More
Wonderful Experience Wonderful experience, great performance on repairs, beautiful and incredible loaner car while work was being performed. Remarkable skills of mechanic Wonderful experience, great performance on repairs, beautiful and incredible loaner car while work was being performed. Remarkable skills of mechanics. HIghly organized service, with convenient hours. More
Helpful My experience with Jake Sweeney Mazda was very pleasant. They were eager to work with me and very helpful when purchasing my car out of state My experience with Jake Sweeney Mazda was very pleasant. They were eager to work with me and very helpful when purchasing my car out of state More
Had a Great Time with Richie Richie was an absolute blast to work with. He was straightforward with me and treated me as if we had been friends for a long time. My father works in Richie was an absolute blast to work with. He was straightforward with me and treated me as if we had been friends for a long time. My father works in the car industry so I have been told all the tricks dealers will play with you and never once did I feel like I was being played. If you are looking for the down-to-earth car salesman of your dreams and want to get yourself into a Mazda, I highly recommend working with Richie. More