
Jake Sweeney Mazda Tri-County
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 743 reviews
Great service, but pricey! Had a great overall experience with everyone from Jake Sweeney Mazda. The only complaint as in every maintenance issue is that it is too pricey. Grea Had a great overall experience with everyone from Jake Sweeney Mazda. The only complaint as in every maintenance issue is that it is too pricey. Great people and professional attitudes! More
Fast and convenient Enjoyed the test drive overnight and the fact the car I wanted was ready the next day. Friendly and happy faces. Merry Christmas to all Enjoyed the test drive overnight and the fact the car I wanted was ready the next day. Friendly and happy faces. Merry Christmas to all More
Well done, but skipped on recommended throttle body cleaning I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cl I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cleaning the throttle body. I passed on that and DIY'd it later. Took very little time to do myself where changing brake fluid is a bit more time consuming to DIY having to remove the wheels. More
Keith Jenkins was wonderful to work with! We were looking for a car that was not an immediate need, and we never felt pressured by him. We gave him the specifics of what we were looking for and would communi for a car that was not an immediate need, and we never felt pressured by him. We gave him the specifics of what we were looking for and would communicate with us when that particular car would become available. He was very easy to talk to and very honest. More
Very Disappointed Extremely disappointed!! My car is still damaged and the oil was overfilled. I had to go back and it still wasn't correct. They seemed like they wer Extremely disappointed!! My car is still damaged and the oil was overfilled. I had to go back and it still wasn't correct. They seemed like they were trying to be nice, but I could tell they didn't want to be bothered with my complaints. My car now makes noises that it's never made before and I'm out over $2,500. I feel like I was very cheated!! I am beyond done with having anything done at this dealership!! More
Maintenance Maintaining regularly scheduled maintenance helps to ensure that my vehicle is in it's best possible condition. The staff at Jake Sweeney is always s Maintaining regularly scheduled maintenance helps to ensure that my vehicle is in it's best possible condition. The staff at Jake Sweeney is always so very helpful. In order to get my vehicle in for service without a disruption of my schedule, Adam offered a vehicle for my use. Thanks Adam, the loaner helped me to maintain my independence and not have to disrupt my husband's schedule. We are both retired, but have active schedules. More
It was great The whole experience was great. The staff was very welcoming from the start as you drive in. The lounge area is comfortable and homey (if that’s a wor The whole experience was great. The staff was very welcoming from the start as you drive in. The lounge area is comfortable and homey (if that’s a word). 🙂 More
Great experience! They did everything to make my experience great. The truck I wanted was at another store across town and they brought it to the closer dealer for me. They did everything to make my experience great. The truck I wanted was at another store across town and they brought it to the closer dealer for me. I love my new truck! More
New car Brian was non pushy and very helpful. The experience was not your usual car dealership type. We were extremely pleased with the whole experience. W Brian was non pushy and very helpful. The experience was not your usual car dealership type. We were extremely pleased with the whole experience. We love our new Mazda. More