Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Well done, but skipped on recommended throttle body cleaning I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cl I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cleaning the throttle body. I passed on that and DIY'd it later. Took very little time to do myself where changing brake fluid is a bit more time consuming to DIY having to remove the wheels. More
Keith Jenkins was wonderful to work with! We were looking for a car that was not an immediate need, and we never felt pressured by him. We gave him the specifics of what we were looking for and would communi for a car that was not an immediate need, and we never felt pressured by him. We gave him the specifics of what we were looking for and would communicate with us when that particular car would become available. He was very easy to talk to and very honest. More
Very Disappointed Extremely disappointed!! My car is still damaged and the oil was overfilled. I had to go back and it still wasn't correct. They seemed like they wer Extremely disappointed!! My car is still damaged and the oil was overfilled. I had to go back and it still wasn't correct. They seemed like they were trying to be nice, but I could tell they didn't want to be bothered with my complaints. My car now makes noises that it's never made before and I'm out over $2,500. I feel like I was very cheated!! I am beyond done with having anything done at this dealership!! More
Maintenance Maintaining regularly scheduled maintenance helps to ensure that my vehicle is in it's best possible condition. The staff at Jake Sweeney is always s Maintaining regularly scheduled maintenance helps to ensure that my vehicle is in it's best possible condition. The staff at Jake Sweeney is always so very helpful. In order to get my vehicle in for service without a disruption of my schedule, Adam offered a vehicle for my use. Thanks Adam, the loaner helped me to maintain my independence and not have to disrupt my husband's schedule. We are both retired, but have active schedules. More
It was great The whole experience was great. The staff was very welcoming from the start as you drive in. The lounge area is comfortable and homey (if that’s a wor The whole experience was great. The staff was very welcoming from the start as you drive in. The lounge area is comfortable and homey (if that’s a word). 🙂 More
Great experience! They did everything to make my experience great. The truck I wanted was at another store across town and they brought it to the closer dealer for me. They did everything to make my experience great. The truck I wanted was at another store across town and they brought it to the closer dealer for me. I love my new truck! More
New car Brian was non pushy and very helpful. The experience was not your usual car dealership type. We were extremely pleased with the whole experience. W Brian was non pushy and very helpful. The experience was not your usual car dealership type. We were extremely pleased with the whole experience. We love our new Mazda. More
Great staff Always a great experience whichever service tech I work with is cool and makes the wait go much faster great people to get a oil change by ! Always a great experience whichever service tech I work with is cool and makes the wait go much faster great people to get a oil change by ! More
Service new battery and brake pads Long term Mazda owner. Very happy with service Jake Sweeny provides. Many available appointments. Shuttle service to nearby family home while waiting Long term Mazda owner. Very happy with service Jake Sweeny provides. Many available appointments. Shuttle service to nearby family home while waiting for work to be completed. More