Jake Sweeney Mazda Tri-County
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 740 reviews
Nothing Short of Amazing! I found myself in a bind when my engine went out on my old car suddenly, with a job to get to everyday and a baby to take to and from daycare. Tony an I found myself in a bind when my engine went out on my old car suddenly, with a job to get to everyday and a baby to take to and from daycare. Tony and Jason pulled strings and got me into a brand new lease as well as taking care of my old car, all in one day. On top of that they were an absolute pleasure to work with and made the car buying process as enjoyable as it can be. Kiya was quick and thorough with paperwork and I left in my new car feeling very confident about everything. More
Poor sales experience I contacted this dealer to get a quote when I was looking to purchase a new Mazda. I reached out to their online sales team, and Rachel reached out. A I contacted this dealer to get a quote when I was looking to purchase a new Mazda. I reached out to their online sales team, and Rachel reached out. After a few questions, she quickly sent a purchase cost for the vehicle itself, and also the amount of their other fees. I asked for clarification about a few things, and was then sent a separate quote by someone else at the dealership with a price that was $2,250 higher. I inquired about the price change, and was told that it was because they were including both military and loyalty rebates in the original quote. When I pointed out that my initial response to Rachel specified that I was not eligible for either, and that these rebates only total $1,250, I received no response. Rachel started off so helpful and everything went downhill. In general, this dealer seems very shady, untrustworthy, and like they are willing to say anything just to get you in the door. Quite unfortunate since I was ready to buy a vehicle and now need to take my business elsewhere. More
Engine light had come on. I have all my service and sales with Jake Sweeney Mazda. My Mazda is 14 years old and only take it to Jake Sweeney. Have been a customer 20+ years. I have all my service and sales with Jake Sweeney Mazda. My Mazda is 14 years old and only take it to Jake Sweeney. Have been a customer 20+ years. Have bought or leased 3 Mazda from Jake Sweeney and always have them service my cars. More
Service at Madaza Service Center Overall service was okay. service tech did his job to the best of his ability. Unfortunately it just placed damper on my day off on Christmas Eve. Overall service was okay. service tech did his job to the best of his ability. Unfortunately it just placed damper on my day off on Christmas Eve. More
Disappointed I was so disappointed with how you guys handled my complain about the unknown damage to my interior. I was hoping to have gotten some help or advice o I was so disappointed with how you guys handled my complain about the unknown damage to my interior. I was hoping to have gotten some help or advice on how to best go about fixing it More
Mr. Jenkins was very helpful and did everything he could to make sure that I was taken care of! Would definitely recommend Keith to anyone I know! to make sure that I was taken care of! Would definitely recommend Keith to anyone I know! More
best place ever GREAT SERVICE AND GREAT PRICING AT JAKE SWEENEY MAZDA! visit them for all your car needs. talk to luke and keith for anything you need. GREAT SERVICE AND GREAT PRICING AT JAKE SWEENEY MAZDA! visit them for all your car needs. talk to luke and keith for anything you need. More
Great service, but pricey! Had a great overall experience with everyone from Jake Sweeney Mazda. The only complaint as in every maintenance issue is that it is too pricey. Grea Had a great overall experience with everyone from Jake Sweeney Mazda. The only complaint as in every maintenance issue is that it is too pricey. Great people and professional attitudes! More
Fast and convenient Enjoyed the test drive overnight and the fact the car I wanted was ready the next day. Friendly and happy faces. Merry Christmas to all Enjoyed the test drive overnight and the fact the car I wanted was ready the next day. Friendly and happy faces. Merry Christmas to all More
Well done, but skipped on recommended throttle body cleaning I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cl I went in for a recall and to add Carplay / Android Auto to a 2018 CX-5. They recommended changing the brake fluid (which I had them do as well as cleaning the throttle body. I passed on that and DIY'd it later. Took very little time to do myself where changing brake fluid is a bit more time consuming to DIY having to remove the wheels. More