Jake Sweeney Mazda Tri-County
Cincinnati, OH
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Recently had the misfortune of dealing with the service center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication pract center at the West location, which apparently operates entirely independently from the "Jake Sweeney" name. Very upset with their communication practices and ended up overpaying for services. Final bill exceeded initial estimate, of which the staff was unwilling to discuss. Went to get diagnostics on my car and after 8 hours of service the original issue remains. Dishonorable More
I'm writing this because I received my title not too long ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the tow ago. I bought my 2016 Mazda in 2019. I like my Mazda cx-5 AWD which I was told, when it was sold to me, was a Grand Touring because I wanted the towing capacity. The window description didn't include the Grand Touring and the sales person said "oh, that's a mistake, it will be correct on the title". I'm stupid and believed him. When I had to get new tires I realized I was mislead/lied to. The tire size gave it all away. When I paid off the loan and received the title, low and behold, it's not a Grand Touring. We do get taken advantage of and just have to learn from our mistakes. This behavior may be condoned, who knows? More
That was the strangest car shopping experience I've had. Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better dea Drove from out of town, was interested in buying the car. They were not interested in my trade-in and suggested to go to CarMax to get a better deal for the trade-in. Accused me of having a wrecked car, did not ask if it was in an accident. (It wasn't, the bumper was repainted because of scraping it on a pole while turning in to park.) They did not try to engage us as customers, we felt we were an inconvenience to their day. Never even gave the impression that they wanted to sell us the car. We did go to CarMax and they offered us twice the amount, and would have considered buying from them if they had the model we wanted. More
I had the opportunity to visit Jake Sweeney Mazda Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was c Tri-County and test drive the 2023 Mazda CX-5, and I must say that both the dealership and the vehicle exceeded my expectations. The dealership was clean, modern, and well-organized, and the staff were friendly and helpful, making the car buying process stress-free. The 2023 Mazda CX-5 is a stunning vehicle. The exterior boasts a sleek and modern design with a bold grille and striking headlights, while the interior is spacious and comfortable with plenty of legroom and headroom. The technology features are also impressive, including a user-friendly infotainment system and a range of safety features that gave me confidence on the road. What stood out to me the most was the CX-5's driving experience. The car handles beautifully, with smooth acceleration and responsive steering, and is also fuel efficient, which is a significant benefit. More
The 2023 Mazda CX-5 2. 5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the P 5 S Premium AWD is a great choice for those looking for a stylish and reliable SUV. The Soul Red Crystal Metallic exterior color stands out, and the Parchment Leather interior creates a luxurious feel. The CX-5 can seat up to five people comfortably and has a sporty look and feel. One of the best things about this vehicle is its fuel economy--24/30 MPG in city/highway driving with an automatic transmission that makes for an easy drive. Overall, the 2023 Mazda CX-5 2.5 S Premium AWD is a solid choice for those looking for a stylish and reliable SUV with great fuel economy. More
Prompt response to inquiry. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale. More
Horrible dealership that won't get back to you on issues. They're all about the same but go silent when you have an issue. They're all about the same but go silent when you have an issue. More