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Jake Sweeney Kia
Florence, KY
512 Reviews
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512 Reviews of Jake Sweeney Kia
September 24, 2024
Stacey (he/him) is the reason car salesmen get a bad reputation. I was completely transparent with him and my situation the entire week leading up to the purchase of a car. I'm disabled at the moment on reputation. I was completely transparent with him and my situation the entire week leading up to the purchase of a car. I'm disabled at the moment on short term disability and due to high medical bills had to file bankruptcy. I needed a co-signer which I had. I told him, I wasn't paying the sticker price and my monthly payments can't go over a certain amount as I'm on a fixed income. HE ASSURED ΜΕ THROUGHOUT THE WEEK AND JUST PRIOR TO SIGNING PAPERWORK THAT, He understands and he'll take care of me. "I won't pay sticker price." I told him, "If you can't do this, let me know because I have another car at Hyundai I was interested in." He continues to say, he'll get me a deal. He put the entire loan, registration and title in my "co-signers" name. I'm NOWHERE ON ANY OF THE DOCUMENTS. I can't even get my car insured under me! This was never addressed. Then I get home and look at the paperwork, HE IN FACT DID NOT GIVE ME ANY TYPE OF DEAL. "I'M" PAYING STICKER PRICE AND MY PAYMENTS ARE NOT IDEAL .Stacey took advantage of my situation and he lied to me and my co-signer to get a sale. I'm still within the 3 business days of having the car retuned. By Wednesday if things are not fixed and resolved, I will be dropping the car off on the lot. If you're looking for a an honest, hassle free dealership, this is not it. More
by Snange86
Employees Worked With
Stacey Walton
September 18, 2024
The people I worked with at Jake Sweeney Kia were all very nice but there was one major issue that causes me to not recommend them. I went to the dealership to look at a new EV6 GT-Line. As I first start very nice but there was one major issue that causes me to not recommend them. I went to the dealership to look at a new EV6 GT-Line. As I first started talking to the salesman I mentioned that I had recently looked at a new Hyundai Ioniq 5 Limited. I said I understood that the EV6 GT-Line and Ioniq 5 Limited are very similar. He agreed. During the conversation I said I read Hyundai offers Bluelink+ on all 2024 and newer Hyundais to the original owner free of charge for as long as that owner owns the car. He said that Kia has the same thing called Kia Connect. I liked the look of the EV6 better than the Ioniq 5 so with everything else being pretty much the same, I agreed to purchase the EV6. A couple days after getting the car home I found out that Kia Connect has various subscription levels. And that the Ultimate plan (same as Bluelink+) is only offered free for 1 year. After that it is $199 per year. That is a HUGE difference in what I would have gotten with Bluelink+ on the Ioniq 5! So I wrote to my salesman to get clarification on a few things. The main one was Bluelink+ vs Kia Connect. He responded to everything but that. So I wrote to him again about it and didn't receive a response. So I contacted the sales manager at Jake Sweeney Kia. I explained the situation and he said that Bluelink and Kia Connect have typically been the same. So I said Hyundai is now offering Bluelink+. He looked it up while we were on the phone and came to understand the differences. He asked what I was looking for him to do. I said I wanted the Kia Connect Ultimate subscription free of charge for as long as I own the car. (this is what I thought I was getting when I purchased the car). He said he would talk to some people and get back to me. He called me later that day and said he couldn't give me Kia Connect Ultimate for as long as I own the car and offered 1 additional year free or an accessory. Not acceptable. More
by Kip D
Employees Worked With
Josh Parker, Jesse Parks
September 06, 2024
"Wow" is simply an understatement! I believe Jake Sweeney definitely has the best dealership in the market from start to finish! Chuck was phenomenal, very knowledgeable, and going t I believe Jake Sweeney definitely has the best dealership in the market from start to finish! Chuck was phenomenal, very knowledgeable, and going the extra mile, helping us all the way to purchase a reliable used truck for my daughter! And, the free lifetime powertrain warranty on ALL vehicles purchased truly gives us peace of mind-especially when purchasing a used 2014 truck with 135K miles! WOW! Who would go anywhere else?! More
by kathyb.sharp
Employees Worked With
Chuck, Rom Beagle
June 21, 2024
PLEASE READ, DO NOT BUY FROM HERE! ! This has been the worst experience with a business. I seriously feel like I’m being pranked. From the beginning, this dealership has been a pain in ! This has been the worst experience with a business. I seriously feel like I’m being pranked. From the beginning, this dealership has been a pain in our xxx!! But I will start with the main reason I am writing this. 5 years ago I bought a car from Jake Sweeney Kia in Florence KY. I then recently moved back to my home state. Right after paying my car off a kid hit into me and it totaled my car. I went to have the title put under my name so the insurance could take over my car. Come to find out, Jake Sweeney Kia had put a lien on my title. When calling to get a lien release sent to me, no one knew why there would be a lien on my title. Well a few weeks later after trying to get ahold of anyone that could help. They tell me I owe them $4,000 for my trade in..WHAT! You’re now just telling me this?? Here’s where it gets better! They say that we claimed we owed nothing on our trade in. LIE. Why would I say that when I knew I didn’t have it completely paid off. So they tell us it’s in our paperwork. No where in the paperwork does it say that we claimed to owe nothing. In fact they put an NA in that section. Also, they gave us 3,600 for the trade in to put towards the new car? Someone help me make sense of that!?! Normally people don’t give you money if you owe them. I wouldn’t have minded paying the 4,000 if it would have been put into my car loan and not told about it 5 years later when it’s paid off and now totaled. So now they are saying I have to pay them and they were nice enough not to charge interest on it. Wow, that is so nice of you! That’s because you just realized someone messed up and you just created this so called “loan”. Also I never signed anything to have this so called extra loan. And normally if someone hasn’t made a payment in 5 years, at the least, a phone call or a letter in the mail is sent. So first time in my life that I now have a lawyer and he can’t even get ahold of them. Tammy is the lady we have dealt with the most, and she has been nothing but rude and unprofessional. She acts like this was our fault. Umm no, you guys are the business and you sell cars for a living..everyday..I don’t buy cars everyday. So if I or anyone else comes in to buy a car, we think that when we walk out that we are good to go, what I owe you is what I signed on my paperwork. If you’re interested in the rest of the xx this place has done, keep reading. So from the beginning our plates never showed up and after trying to get ahold of them for months, they finally sent them. After that, I had to go there to get oil changes done to keep a “warranty” on my car. Nothing like spending all day there to get my SCHEDULED oil change done. Then it was so cold one day that my handle popped off while trying to open the door. It took them 4 months to get in the part, and I was the one that had to call to see if it was in or not. They told me it was going to be 75.00 but when they put it on it was 275.00 because they had to paint the top strip of it white to match the car. What!?! Again, notification up front would have been nice. I know this is long, but my hopes is to get to enough people to save them from the xxxx that this dealership is putting me through. LOVED my Kia, but again. DON’T BUY FROM this shady dealership!!!! More
by Besthibernation
Employees Worked With
Tammy Moore, Fred Manegold, Coby Sweeney, Zach Sweeney, Cody French
June 05, 2024
My wife and I just bought our 2nd Sorento from Jake Sweeney Kia. Ricky Hicks is an absolute professional. The staff was all very polite and helpful. Wouldn't hesitate to buy another vehicle here. Sweeney Kia. Ricky Hicks is an absolute professional. The staff was all very polite and helpful. Wouldn't hesitate to buy another vehicle here. More
by Steve
Employees Worked With
Rom Beagle, Ricky Hicks
December 22, 2023
This is the very best dealership I've ever encountered . Coby is to be trusted and admired for his honesty and thoughtfulness. I'm 78 years young and bought many automobiles and this is the best dealership Coby is to be trusted and admired for his honesty and thoughtfulness. I'm 78 years young and bought many automobiles and this is the best dealership I've ever dealt with and trust. More
by robertaweiler
Employees Worked With
Josh Serv. Mgr. FIAT, Coby Sweeney, Brian Lafata
December 03, 2023
Car was well cared for and in good condition. One of the best used cars I looked at and stayed late since I was coming from out of town One of the best used cars I looked at and stayed late since I was coming from out of town More
by Osufan867
Employees Worked With
Andrew Usleaman, Cody French
