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Jake Sweeney Kia

Florence, KY

4.0
504 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5969 Centennial Cir

Florence, KY

41042

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Showing 504 reviews

January 25, 2021

Would steer away from Rom Beagle. Very unprofessional. Will agree on one thing and then change the whole deal around. Would not recommend. 0/5 Stars More

by Reviewsforazzholes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rom Beagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Jake Sweeney Kia responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Jake Sweeney Kia Team

August 05, 2020

Great place to buy a vehicle I just bought a vehicle and Shannon Lowe was amazing! He got me a great deal on the car I wanted! I would recommend going to this location. I was ther More

by nmortiz16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shenandoeh Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Jake Sweeney Kia responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jake Sweeney Kia Team

July 13, 2020

They mislead me to believe I was paying 237 for car but instead payment was 245.86. Did nothing to correct. I told Rom Beagle that May payment was 237 and although he had every opportunity to to tell me ot More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Coby Sweeney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rom Beagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Jake Sweeney Kia responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us directly so that we can work towards an understanding together. Thank you for your patience and understanding. Sincerely, The Jake Sweeney Kia Team

June 27, 2020

I will have to say I was impressed. From my awesome salesman Cody French to the wonderful finance man Rom Beagle. This company has great costumer service & sales. Cody stayed 2 hours late to let me tak More

by Cyntil24
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rom Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Jake Sweeney Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, The Jake Sweeney Kia Team

June 16, 2020

I purchased a 2020 Kia optima a month ago from Jake Sweeney Kia in Burlington. The salesman that sold me the car was Phil Anneken , he was a smooth talking salesman who gave me everything I wanted with More

by Mislead
Recommend Dealer
No
Employees Worked With
Andrew Usleaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Looking at this list phil anneken and Tammy Moore are not on here . It also appears andrew is not a manager
Jun 17, 2020 -

Jake Sweeney Kia responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, The Jake Sweeney Kia Team

June 03, 2020

Want to share the awesome, no pressure, excellent service I received when purchasing my new Kia Optima & used F150 from Jake Sweeney Kia of Florence Ky. Our sales rep, Brent Kennedy and Finace Specialist, To More

by Erskinemary67
Recommend Dealer
Yes
Employees Worked With
Brent Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Schirmer
Jun 08, 2020 -

Jake Sweeney Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jake Sweeney Kia Team

June 02, 2020

Top Notch!! We drove down from Loveland, OH. We were so satisfied with our experience. Our salesman, Don, was wonderful! He is definitely the gentleman you want to talk to. He made the buying experience More

by Greg
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rom Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Jake Sweeney Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Jake Sweeney Kia Team

May 25, 2020

First time buying from this dealership and it was a very good experience. Will definitely buy from here again. Would recommend Brent Kennedy to all my friends and family. More

by Jlrothfuss2
Recommend Dealer
Yes
Employees Worked With
Brent Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane (Anthony) Soard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Jake Sweeney Kia responded

We cannot thank you enough for your wonderful review of Jake Sweeney KIA and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Jake Sweeney Kia Team

May 04, 2020

This is the second time I bought a car from Ricky Hicks!! Awesome experience again. Wouldn’t buy a car from anyone else!! I’m so happy once again! More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Ricky Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Jake Sweeney Kia responded

Thank you so much for this wonderful feedback, Nancy! We're so glad you came back to see us for your next new car. It's fantastic to know Ricky helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best regards, The Jake Sweeney Kia Team

March 10, 2020

I came to this dealership to find a used car and Todd Perry was very helpful. He answered all my questions and was genuine when speaking with me. More

by jennaslusher12
Recommend Dealer
Yes
Employees Worked With
Todd Perry
Mar 16, 2020 -

Jake Sweeney Kia responded

Thank you for sharing your experience with us, Jenna. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Jake Sweeney Kia Team

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