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Jake Sweeney Kia

Florence, KY

4.0
512 Reviews

5969 Centennial Cir

Florence, KY

41042

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512 Reviews of Jake Sweeney Kia

March 18, 2025

The service department replaced engine on 2014 KIA Sorento. Vehicle was authorized to repair Oct. 2023 by a third party warranty company and the engine replacement took the service department 21 month More

by cmcclanahan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Hill, Tony Darpel
Mar 21, 2025 -

Jake Sweeney Kia responded

It's disappointing to hear about your experience with our service department. We strive for timely and effective communication, so it's concerning that this was not reflected during the repair process. Your feedback is valuable, and we would like to address these issues directly with you. Please reach out at your convenience so we can work towards a resolution together. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

February 20, 2025

Pat was fantastic! Everything we needed, any questions we had, he was ready and willing to help. I have a CPO 2021 Kia Forte thanks to him. I was in and out of the deal More

by melliott388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hammill, Pat
Feb 21, 2025 -

Jake Sweeney Kia responded

We're delighted to hear that Pat provided such excellent service at Jake Sweeney Kia! It's great to know you had a smooth experience and are enjoying your CPO 2021 Kia Forte. Thank you for the recommendation, and we're here if you need anything else!

February 12, 2025

Had a wonderful experience buying my 2025 Kia Soul Ex. Fitz was fantastic to work with. I wanted a red Kia Soul and Fitz worked diligently to get my vehicle. It was well worth the wait. The Jake Sween More

by kdew1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fitzgerald "Fitz", Coby Sweeney
Feb 12, 2025 -

Jake Sweeney Kia responded

We're delighted to hear that Fitz and the Jake Sweeney Kia team made your experience a memorable one! It's fantastic that you got the red Kia Soul EX you wanted, and we appreciate your patience. Enjoy every mile in your new vehicle!

February 05, 2025

Bought a 2025 Telluride x pro. Awesome vehicle. Don our sales person was also awesome. The problem comes with the person who does the trade in value. Traded in a 2019 grandcaravan. More

by Jcanfield1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Houser
Feb 10, 2025 -

Jake Sweeney Kia responded

It's disappointing to hear about your experience with the trade-in process. We strive for transparency and fairness in our evaluations, so it's concerning that you felt otherwise. If you're open to discussing this further, please reach out at your convenience; we would like the opportunity to address any concerns directly. Thank you, The Team at Jake Sweeney Kia - (859) 938-2020

January 29, 2025

It was the first time I leased a vehicle. Everything was explained well. Jamaine Mason did a excellent job explaining the process. I'll strongly recommend Jake Sweeney Kia. Thanks again, More

by dave.schrand1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaine Mason
Jan 31, 2025 -

Jake Sweeney Kia responded

Dave, we're delighted to hear that Jamaine made your first leasing experience a positive one at Jake Sweeney Kia! Thank you for recommending us, and we appreciate your support. Enjoy the new ride!

January 14, 2025

Straight shooters, everyone was easy to work with. Very happy with my new Sorento. Thanks Ricky! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Ricky Hicks
Jan 14, 2025 -

Jake Sweeney Kia responded

Matt, thank you for sharing this wonderful praise for Ricky and the Jake Sweeney Kia Team! Enjoy your new Kia Sorento!

January 02, 2025

Strong team effort, appropriately professional, historic Sweeney family dealership from Cincinnati. They are rated one of the best companies to work for. I would recommend them based on my recent experience More

by dougmif
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam Carlotta sales, Andrew Usleaman
Jan 02, 2025 -

Jake Sweeney Kia responded

Doug, thank you for sharing your experience with Jake Sweeney Kia! We're glad to hear that our team has made a positive impression. Safe travels!

January 01, 2025

Always helpful and honest with me. Nothing is better than buying a car and having a service department that you can trust and that have always been good to you More

by Second Kia owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody , Tony Darpel
Jan 02, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your positive experience with us at Jake Sweeney Kia! We're delighted to know our team has earned your trust and provided helpful service. We look forward to continuing this relationship in the future!

December 21, 2024

Jake Sweeney hasVery nice and professional. Staff.They are very helpful and friendly. Will recommend to everyone . More

by Kmullikin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Wagers. 5 stars
Dec 23, 2024 -

Jake Sweeney Kia responded

Thank you for recommending Jake Sweeney Kia! We're delighted to hear that our team provided a helpful and friendly experience. We appreciate your support and look forward to serving more of your friends in the future!

December 17, 2024

We love Jake Sweeney Kia! Just recently, our Sedona had an unexpected oil leak. The issue was covered under warranty, but would require our van being kept over the weekend. Ou More

by BennyBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 17, 2024 -

Jake Sweeney Kia responded

We're delighted to hear that Christian and the Jake Sweeney Kia team took great care of your Sedona's repair needs. Thank you for sharing your experience with us! Safe travels in your newly serviced vehicle!

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