Jake Sweeney Kia

The service department replaced engine on 2014 KIA Sorento. Vehicle was authorized to repair Oct. 2023 by a third party warranty company and the engine replacement took the service department 21 month Sorento. Vehicle was authorized to repair Oct. 2023 by a third party warranty company and the engine replacement took the service department 21 months to complete, they did not replace serpentine belt after vehicle sat on the lot for 21 months and did not place a call to me asking if I would like the serpentine belt changed. After receiving vehicle, I was forced to replace a tire and other misc. items due to vehicle sitting for a long period of time. I then replaced 2 quarts of transmission fluid because the service department claims they did not touch transmission or lines that connect engine to transmission when they replaced the ENGINE. Too many assumptions, poor communication skills, no accountability and poor customer service, among other items. They will not respond to calls or messages. I do not know how the buying experience is here but my experience with the service department was a 21 month nightmare. If anyone has a 3.3L V6 engine in a Kia. Good luck! More

Pat was fantastic! Everything we needed, any questions we had, he was ready and willing to help. I have a CPO 2021 Kia Forte thanks to him. I was in and out of the deal Everything we needed, any questions we had, he was ready and willing to help. I have a CPO 2021 Kia Forte thanks to him. I was in and out of the dealership in about 3 hours. He even called me 2 days later to make sure I was still satisfied. Highly recommend! More

Had a wonderful experience buying my 2025 Kia Soul Ex. Fitz was fantastic to work with. I wanted a red Kia Soul and Fitz worked diligently to get my vehicle. It was well worth the wait. The Jake Sween Fitz was fantastic to work with. I wanted a red Kia Soul and Fitz worked diligently to get my vehicle. It was well worth the wait. The Jake Sweeney team are great to deal with. Fitz is so helpful, honest and very willing to go the extra mile. Love my new vehicle! Thanks again Fitz & all involved. More

Bought a 2025 Telluride x pro. Awesome vehicle. Don our sales person was also awesome. The problem comes with the person who does the trade in value. Traded in a 2019 grandcaravan. Awesome vehicle. Don our sales person was also awesome. The problem comes with the person who does the trade in value. Traded in a 2019 grandcaravan. 108k miles. Had some hail damage and a dent on the hood. Every professional site I went to I checked the value in the worst shape possible. It always came back at 8k. I was offered 5k. I said no then it went up to 6k finally offer do to the hood damage oh and it needed a new thermostat. I was told it just wasn't worth alot due to the damages. 3 days later it's on their website for 12650 dollars. Apparently it was worth double what they offered. Crooks in my eyes. More

It was the first time I leased a vehicle. Everything was explained well. Jamaine Mason did a excellent job explaining the process. I'll strongly recommend Jake Sweeney Kia. Thanks again, Everything was explained well. Jamaine Mason did a excellent job explaining the process. I'll strongly recommend Jake Sweeney Kia. Thanks again, Dave Schrand More

Straight shooters, everyone was easy to work with. Very happy with my new Sorento. Thanks Ricky! Very happy with my new Sorento. Thanks Ricky! More

Strong team effort, appropriately professional, historic Sweeney family dealership from Cincinnati. They are rated one of the best companies to work for. I would recommend them based on my recent experience Sweeney family dealership from Cincinnati. They are rated one of the best companies to work for. I would recommend them based on my recent experience. I purchased a 1971 Corvette from them in 1974. This purchase was a Lease on Kia K4 GT. Since 1992 I have leased Hondas only 19 of them. Honda really had nothing in this price range that was as cool as the K4. More

Always helpful and honest with me. Nothing is better than buying a car and having a service department that you can trust and that have always been good to you Nothing is better than buying a car and having a service department that you can trust and that have always been good to you More

Jake Sweeney hasVery nice and professional. Staff.They are very helpful and friendly. Will recommend to everyone . Staff.They are very helpful and friendly. Will recommend to everyone . More

We love Jake Sweeney Kia! Just recently, our Sedona had an unexpected oil leak. The issue was covered under warranty, but would require our van being kept over the weekend. Ou Just recently, our Sedona had an unexpected oil leak. The issue was covered under warranty, but would require our van being kept over the weekend. Our service rep, Christian, helped us with getting a rental car so that our weekend plans were not ruined. The repair was done in a timely and professional manner. This is one very satisfied Kia customer. More