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Jake Sweeney Kia

Florence, KY

4.3
556 Reviews

5969 Centennial Cir

Florence, KY

41042

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556 Reviews of Jake Sweeney Kia

October 15, 2025

They were quick and fast, knowledgeable about the vehicles we looked at, very friendly, and answered all my questions. More

by jw.reed71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bray, Shenandoeh Lowe
October 12, 2025

Easy to work with Andy. He knew his prodct and very willing to help us make a seltion that met our needs. More

by Beverly.bogie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Usleaman
Oct 14, 2025 -

Jake Sweeney Kia responded

Hi Beverly! We're so thankful for your feedback and 5-star review of Andy and the team. We hope to see you back at Jake Sweeney Kia in the future!

October 10, 2025

First time customer and they appear to be very efficient at getting the vehicle through their service center. The service entrance was hard to find but once I found it they took care of my vehicle. More

by cwlfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 10, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your experience with the Jake Sweeney Kia team! We hope to see you again down the road. Safe travels!

October 07, 2025

Sales guy implied the "doc" was mandatory. By law, it is not mandatory in KY. When I called him on it, he stated it was mandatory for all his customers. If they will lie about one thing, the More

by CELLCOUNTER
Recommend Dealer
No
Employees Worked With
Maddie
Oct 08, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your concerns. We take your feedback seriously and would like to better understand what happened during your visit. It is never our intention to mislead or lie to our customers, but we recognize that this is how you feel. We would appreciate the opportunity to speak with you so that we can address your concerns and work towards regaining your trust. Please reach out at your earliest convenience. The Team at Jake Sweeney Kia - (859) 938-2020

October 01, 2025

James Kidgell from the Florence location was very helpful. I didn’t have an appointment for my car to be serviced. James saw me right before they opened and asked if he could help me. I explained to More

by MelissaHope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kidgell, Tony Darpel
Oct 02, 2025 -

Jake Sweeney Kia responded

Hi Melissa, we're pleased to hear James was so helpful at Jake Sweeney Kia Florence Service Center. Thank you for sharing your experience and for choosing us! Safe travels, see you next time!

September 28, 2025

Jake Sweeney Kia was friendly, helpful, honest and practical. They fixed my diagnostic problem with a push of a button and took off the diagnostic cost. They also shared a coupon for $10 they fou More

by Lissa41011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry and Joe. , Angela Feldkamp
Sep 30, 2025 -

Jake Sweeney Kia responded

Hi Lissa, we are grateful for your kind words about Jake Sweeney Kia! It’s fantastic to hear our team took great care of you. See you next time!

September 26, 2025

Service rep Joshua is excellent. Professional, courteous and knowledgeable. Very positive experience done in a reasonable amount of time. More

by mufan1968
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 29, 2025 -

Jake Sweeney Kia responded

We are happy to hear Joshua could assist you so well. Thank you for choosing Jake Sweeney Kia and for sharing your feedback. We hope to welcome you back again down the road.

September 24, 2025

Great service department. Service was completed in a very timely manner. Would recommend service department to others. More

by PaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in Kia Service, Tony Darpel
Sep 25, 2025 -

Jake Sweeney Kia responded

Paul, thank you for recommending the Jake Sweeney Kia service team! We look forward to your next visit!

September 22, 2025

This is the nicest and best dealer to visit for service on your KIA. They always try to find a discount for me. I enjoy the magazines, TV and snacks while I wait for my car. The technicians do a very thoro More

by kahobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lafata, Angela Feldkamp
Sep 23, 2025 -

Jake Sweeney Kia responded

Your glowing feedback made our day! We love that you feel well taken care of by our honest and friendly team, and we look forward to welcoming you back to Jake Sweeney Kia down the road. Until then, drive safely!

September 09, 2025

Great service -easy to get an appointment - quick check in and reasonable wait time for service to be completed. Easy check out More

by Dtaulbe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lafata
Sep 09, 2025 -

Jake Sweeney Kia responded

Thank you for sharing your feedback with us! See you next time at Jake Sweeney Kia!

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