Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Satisfied Customer Very easy to deal with, no pricing shenanigans. This is our second vehicle purchase from them over the past ten years and they have always taken care Very easy to deal with, no pricing shenanigans. This is our second vehicle purchase from them over the past ten years and they have always taken care of us, with before the sale and afterwards with warranty service. Found a few vehicles we were interested in online and came by to look at all of them. Will took care of us and made it the easiest car-buying experience you could ask for. More
"Phenomenal experience"!!!! Came to the dealership to look at one particular car that I saw online. When we open the door to the dealership. Jeremy Hutton met us at the door and Came to the dealership to look at one particular car that I saw online. When we open the door to the dealership. Jeremy Hutton met us at the door and greeted us. From the beginning Jeremy was polite, respectful, honest, he listen, and was never pushy. He made the experience pleasant. We told him what we wanted and he did everything in his power to make it happen. Although, it took three days to close the deal (no fault to Jeremy). Jeremy never lost his cool. He remained professional throughout. Making my wife and I very comfortable. He was great with my kids (even buying them snacks and drinks with his own money). I was impressed. Well done Jeremy, you made this process smooth and less stressful. I would and will recommend you to anyone. You will go far in this business. Never loose focus on the meaning of true professionalism. You are a rock star when it comes to sales!! More
Totally satisfied we had a very nice experience and everyone was extremely nice and helpful. Jeremy was great and really helped us out a lot thanks for all the help. T we had a very nice experience and everyone was extremely nice and helpful. Jeremy was great and really helped us out a lot thanks for all the help. The dealership really tried to work with us and help us in what we were able to do to close the deal so thanks for making it happen! More
Worst Experience Ever I am a 21 year old college student who recently purchased my first car (a 2013 Kia Optima). I have recently been having issues getting it to start aft I am a 21 year old college student who recently purchased my first car (a 2013 Kia Optima). I have recently been having issues getting it to start after it sits out all night in the cold. I replaced the battery and the key fob battery but the issue still remained. I took my car into Jake Sweeney Kia hoping for them to find the issue but not only could they.not find the problem, they instead tried to sell me a $36,000 car I can't afford being as I'm a poor college student. They were very good at convincing me that I could make enough money back on my current car and the payments would be low, etc. you know, what all salesmen do. But even after I told the salesman how much money I made, he said "oh I'll just say you make $50,000 in our system" which wasn't even close to true. He also said my monthly payment would be close to what I currently pay but after waiting hours on him while he "negotiated" with the owner, he told me it would be double. He also tried to convince me to get my parents to help pay for the car. This was all happening while my car was in their shop. Later when the mechanic told me they couldn't find the problem, I asked if I could take a loaner and leave the car there for a few days. They told me since I was under 25 that I couldn't take out a loaner but instead I should just buy a new car. Since I needed my car fixed, I decided to pretend I was interested in the car they were selling me so that I would have a ride home. They did let me take the car home for a 24 hour test drive. The next morning, I called service and they said they still couldn't find the problem but that I needed to bring the car back. I asked for a different loaner but when I told them I was not buying a new car, they said no. In addition to this, my salesman was incredibly unprofessional. In fact, he even told me he had recently gotten a DUI. This dealership was the worst dealership I've ever been to and it is clear they only care about money. If you don't buy something from them, they will hang you out to dry. The next day I called a different dealership and not only did they say they'd take the car until they figured out the problem, but they would also let me loan a car for as long as it took. Trust me, Jake Sweeney Kia is not worth your time. I would not recommend this place to anyone. That being said, Kias are wonderful cars so if you are looking to purchase one, please look anywhere but Jake Sweeney Kia. More
Awesome Experience! I came to Jake Sweeney Kia on a day in which I was getting a lot of bad news. We had just put our family vehicle in the shop and were being told that I came to Jake Sweeney Kia on a day in which I was getting a lot of bad news. We had just put our family vehicle in the shop and were being told that it was going to cost about half of the car's value to get it fixed, so, needless to say, I was not in the mood to get in any more debt. As we pulled into the lot, a very friendly young man approached us and asked if we were looking for anything in particular. I told him that I had been looking at the Optima, but that we were just looking right now. Without being pushy at all, Jeremy showed me a couple of pre-certified cars that were just what I was looking for. After a test drive and giving me a lot of information, I wanted to shop around, but was very happy with my experience and very interested in the car. About an hour after we left, Jeremy politely called me back and told me that he thought that we could work out a deal for the car that I wanted and fit it into my budget. With limited haggling and working out some semantics, I was able to leave the dealership that night with the car I wanted, no money down, and a monthly payment that made me very happy even with a large bill looming on the horizon. I would definitely recommend Jeremy to anyone looking for a new or used car! More
Amazing! Ive never been any happier car shoot in my life! I went to 2 other dealerships before this one and i was so nervous and didnt feel like i was getting Ive never been any happier car shoot in my life! I went to 2 other dealerships before this one and i was so nervous and didnt feel like i was getting the right deal. I came here and Jeremy helped me out with the payments i wanted as well as a car i wanted!! I can absolutely say i am satisfied!! Thanks! #teamjeremy #knowswhatheisdoing More
Jake Sweeney Kia in Florence, KY Service Department ROCKS!!! From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very hel From the beginning to the end my visit to Jake Sweeney Kia in Florence, KY was very PLEASANT!! When I walked in Angela (Service Advisor), was very helpful, pleasant and knowledgeable. She offered drinks and guided me to a more comfortable waiting area. I initially came in because my push to start key fob was lost somewhere in my vehicle, so I ordered a replacement, and was going to pay nearly $300. Once my vehicle was drove in to be serviced I met with a Service Tech by the name of Troy. Who was also very helpful, pleasant and knowledgeable. Troy offered to search for my key fob. I've had my car serviced elsewhere, where Techs also said they would or have looked all over my vehicle for it. I've even looked everywhere for it. Couldn't find it anywhere!! While I waited in the waiting area, both Angela and Troy came to find me, to deliver the good news. That Troy had found my key fob. Both Angela and Troy went over and beyond for me this morning. They're definitely the true definition of what Customer Service should be! They've really made my day:) Thanks to them I'll definitely be doing business at this location again, and spreading the word and recommending this location!!! Thanks Again, Angela and Troy, you both are truly appreciated!!!!! More
Great Experience Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical iss Cody was very helpful in the purchase of a used car for my son. The process was extremely smooth and was pretty quick. Even had a small mechanical issue after leaving the lot and they took car of it immediately at no cost! More
Great experience I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my ca I had an appointment for a tire rotation and i also needed another key for my car because i had only received one when i purchased it. i dropped my car off at the service center, and went to talk to someone about the key. A man approached me and asked me my name, i told him why i there. He went into his office and about five minutes later, came back and said let's go get you a key. He personally walked me back over to the service center and made all the arrangements for my key to be made, he also offered to cover the cost of the tire rotation. Thank you Jesse Parks for all you did and the personal attention. More
Great car buying experience! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! He was very professional and helpful! Answered all our questions and got us a great deal! The process went very smooth and didn't take too long! More