Jake Sweeney Kia

Fantastic Experience! Bought my first Kia today and am very satisfied with every aspect of the process! My salesman, Cody, was top-notch, the finance department worked to Bought my first Kia today and am very satisfied with every aspect of the process! My salesman, Cody, was top-notch, the finance department worked to meet my needs, and I got a great deal on the car I really wanted! Would definitely recommend this dealership and their team! They’ll work hard to earn your business! More

Had issues. New Manager Cody Herald fixed them. We found the exact Kia Sprtage we wanted online and drove 2hrs to pay cash for the vehicle, the buyer experience went well enough, nothing great or to We found the exact Kia Sprtage we wanted online and drove 2hrs to pay cash for the vehicle, the buyer experience went well enough, nothing great or too horrible, it was after the buy the issue started.. The sales person name was Shanon Lowe (hes not listed) we never got a call checking on if we liked the vehicle or if we needed anything after the purchase... So if you remember we live 2hrs away we only got one key with the new car and had to come back to the dealer and bring the (CONGO) form which we still have and get the other key... So I have called at least 3 times checking on this trying to get someone to order the key because the parts guy said it was a laser cut key and had to come straight from Kia, yet no key has been ordered and no one has called me back... I guess im going to have to drive 2hrs to meet in person to get them to order key, then drive 2hrs home, then 2hrs back up to get key and get it programmed seems crazy!!!! this dealer seems like once they get your money they dont worry about the costumer after the sale.... And if they want to fix this they can contact me and order the stupid key and i can edit my review!! Edit:::::::: They got a new manager 6 months ago I got to speak with him and he took care of my issue with the key. Glad to see they are hiring people who care about the customer after the sale. Just this simple gesture made me change what I thought of Jake Sweeney Kia Thanks Cody Herald! More

Great Customer Service My husband contacted Stephen Berry, and set up a time when we could come in and talk about trading my 2014 Kia Soul in, on a new model. He greeted us My husband contacted Stephen Berry, and set up a time when we could come in and talk about trading my 2014 Kia Soul in, on a new model. He greeted us out front and showed us several cars. We instantly felt comfortable with this young man. When I picked the color and style... I liked the Kia Soul Plus, he let us test drive, while he did some checking on prices. We came back, and sat down to talk numbers. He worked hard to get the price we needed, and never made us feel like it was a bother to go back and try to negotiate another offer. By the time we finished, it was closing time, but Stephen stayed and helped me pair my IPhone to my new car! During our talk, while our financing was being completed, I found out he is a Veteran and received a Purple Heart, serving my country, so that I could sleep in safety at night. So first and for most... THANK YOU Stephen, for your service to our country, second... thank you for your great coustomer service to Dale and I, and I must say... THANK YOU Jake Sweeney, for seeing the potential in this wonderful young man, and hiring him. He is a great asset to your dealership!!! See you again Stephen! 😉 , More

We love it! We love the 2018 Alfa Romeo Giulia! Thanks for helping Steve find just the right one! The process was seamless and the entire staff was friendly and We love the 2018 Alfa Romeo Giulia! Thanks for helping Steve find just the right one! The process was seamless and the entire staff was friendly and courteous! More

Great job Ryan helped me find a great used car very quick with short notice. He also gave me his input on the car and some of the other cars available. Ryan helped me find a great used car very quick with short notice. He also gave me his input on the car and some of the other cars available. More

Fantastic Experience I came in with my mind as heart set on a Jeep Wrangler. I spoke with JJ and after a long two days, he introduced me to this beautiful Jeep Cherokee. I I came in with my mind as heart set on a Jeep Wrangler. I spoke with JJ and after a long two days, he introduced me to this beautiful Jeep Cherokee. I told him time and time again that I only want a Wangler, but as soon as I saw this one I knew I wasn’t getting anything less than this. I am absolutely in love with my new Jeep. JJ did a fantastic job at finding a beautiful and wonderful car for me! More

Stephen Berry I have visited a number of dealerships and Stephen Berry was the most knowledgeable of any on the SUV I was interested in buying. Stephen is not your I have visited a number of dealerships and Stephen Berry was the most knowledgeable of any on the SUV I was interested in buying. Stephen is not your typical saleman. You feel like you are talking to a very honest kind of man. There was no pressure to buy that day, only if I wanted to. His personal life is to be admired. He is an Army veteran and you can tell he served his country with honor. I would recommend Stephen for your salesman at Jake Sweeney Florence. More

Low Pressure Asked for best drive-a-way price with a no haggle experience expectation. Price advertised was just that, the price. It was a used vehicle. Asked for best drive-a-way price with a no haggle experience expectation. Price advertised was just that, the price. It was a used vehicle. More

Kuddos to Sweeney Kia! Thanks so much Coby to you and your great staff for making our car purchase so easy! My parents will love their new pre-owned Lexus! Thanks so much Coby to you and your great staff for making our car purchase so easy! My parents will love their new pre-owned Lexus! More

Not Happy with the overall customer service. When I first showed up at the dealership. It took 20 minutes just for someone to come out to the lot to see if they could help me. When I was in th When I first showed up at the dealership. It took 20 minutes just for someone to come out to the lot to see if they could help me. When I was in the process of closing on the car there was a cost of over 300.00 for some type of protection that they put On the car inside and out that I was not aware of. I told the financial guy about it and Brent but all they said that it was part of the deal. My overall experience with the purchase of the car has not been good at all. Communication is the key. Making sure the customer is satisfied and letting them know what the status is on the car when you take it in for service. Overall experience is not good at all. More