Jake Sweeney Kia
Florence, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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First visit This was my first maintenance, a little early because apparently there were issues fro Kia that needed to be resolved. Scott was my contact person an This was my first maintenance, a little early because apparently there were issues fro Kia that needed to be resolved. Scott was my contact person and I was impressed with his professionalism and the fact that he did everything I asked about and the job was completed ahead of the estimated time. I have asked that all email be sent to Dianne@linstruth.net, not once but four different times and yet here I am responding to an email forwarded to me by my husband. Four people have told me it was taken care of. Hopefully it will be now. More
We appreciate Scott's professionalism We were extremely pleased with our service. Scott was very professional and friendly. He was very informative and did his best to find us the best sol We were extremely pleased with our service. Scott was very professional and friendly. He was very informative and did his best to find us the best solutions. More
service on my car loved working with Angela and Jeff. Both very helpful and friendly. Would recommend your dealership to anyone for service or to purchase a vehicle. Yo loved working with Angela and Jeff. Both very helpful and friendly. Would recommend your dealership to anyone for service or to purchase a vehicle. Your dealership was helpful when I purchased both of my cars, and have been very helpful every time me and my wife bring our cars back to have any work done on them. More
Great customer service Ryan and the other staff made the buying experience as easy and pleasant as possible. Ryan responded to all my questions in a timely manner and made s Ryan and the other staff made the buying experience as easy and pleasant as possible. Ryan responded to all my questions in a timely manner and made sure I got the vehicle that is best for my family. I never felt pressured. Highly recommend! More
Great, efficient service I scheduled my appointment online, when I arrived I was promptly signed in, my car was serviced in a quick and efficient amount of time. Friendly sta I scheduled my appointment online, when I arrived I was promptly signed in, my car was serviced in a quick and efficient amount of time. Friendly staff. More
Staple in tire Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took Bought the car the week before Christmas. From the first day one of the tires was losing pressure. Was told it was probably weather and to wait. Took it out and found a staple in tire and it could not be repaired. Had to purchase 3 new tires because of difference in tread wear. Replaced the defective tire free of charge. Was an expense I didn’t expect after just buying the car to purchase 3 new tires. Angela Feldkamp was a perfect example of good customer service. They did give some free oil changes and tire rotations. More
Great service and the waiting period was much less than anti The service was prompt and efficient with a short waiting period and very courteous staff. I was hesitant to schedule for the recall but was pleasant The service was prompt and efficient with a short waiting period and very courteous staff. I was hesitant to schedule for the recall but was pleasantly surprised More
We drove down from Ohio for a low mileage preowned Toyota After finding a preowned vehicle of interest on AutoTrader, Justin Hill answered all of my questions and set up an appointment which led to a spot del After finding a preowned vehicle of interest on AutoTrader, Justin Hill answered all of my questions and set up an appointment which led to a spot delivery, same day. More
Absolutely wonderful experience! Ryan is the best and helped me find the SUV of my dreams! The dealership was warm and friendly and helpful in my search. No pressure to buy and he had Ryan is the best and helped me find the SUV of my dreams! The dealership was warm and friendly and helpful in my search. No pressure to buy and he had my SUV ready when I came up to test drive. Found me everything I wanted and was a pleasure to work with. More
Scott Kirn Should be Promoted Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely intereste Excellent experience with Scott Kirn and your service department - Promote Scott! He is personable, easy to talk to, appears to be genuinely interested in the customer experience, and very knowledgeable concerning the vehicle, the industry, and the service options available. One thing I want to mention though - you all do not have to pester me with repeated e-mails and reminder calls regarding the scheduled appointment. I got it...and after a bit, it is annoying. More