Back

Jake Sweeney Kia

Florence, KY

4.0
504 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

5969 Centennial Cir

Florence, KY

41042

Directions

By Type

Showing 504 reviews

April 05, 2018

Service Angela told us that we needed a new radio because our speak button wasn’t working. We didn’t believe it because of the service we had gotten prior so More

by Danranda24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela Feldkamp
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Jake Sweeney Kia responded

Hello, We're troubled to hear about the confusion that occured during your visit at our service department. Please call our reputation manager at 513-782-2899 ext. 3445. He would like to speak with you about your experience at our service department. He is awaiting your call, thank you for your feedback.

March 31, 2018

great dealership Nice peope very helpful great experience no hassle helpful financing no pressure comfortable setting every body was helpful nice dealership. Nice inve More

by Cooper 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to review our dealership and staff, especially the fantastic Ryan McMain. We hope to see you again in the future when the time is right, but until then enjoy your brand new vehicle!

March 31, 2018

Excellent customer service Ryan McMain and his team were excellent. They let me test drive the car several times and answered every question I had to ensure that I chose the rig More

by Chris M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for your excellent review of Jake Sweeney Kia of Florence Chris! We really appreciate you taking the time to share the experience you had at our dealership and with Ryan McMain. Our number one goal is to put the customer first to make sure you end up with not just the car you deserve, but the customer service you should expect. If you need anything else just ask, but until then enjoy your new vehicle!

March 31, 2018

Beware! Lies! Never again! I purchased a brand new kia sportage from these guy, I was promised floor mats with the purchase by Chris Lester the salesman. They was suppose to shi More

by Shane hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Lester
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Hello Eric! After contacting our management team we have learned that your mats are in the mail and that they have sent you a picture of the shipping and tracking info. We regret to hear that your experience has not been as smooth as normal, but hope you come and see us again in the future to prove our track record of excellence. Thank you for your patience!

March 30, 2018

FABULOUS! Jared (JJ) was the youngest sales agent I ever purchased a car from and he was so knowledgeable, helpful, personable and even brought my new car and p More

by Popen, Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy in finance and the phone operator
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review Karen! We appreciate you taking the time to review Jake Sweeney Kia of Florence and our staff, especially JJ Parsons! Our number one goal is to put our customers first to make sure our customer is happy with not just the vehicle they are buying, but also the customer service they are getting as well. We hope you come see us again in the future when the time is right, but until then enjoy your new car!

March 29, 2018

Excellent service! Can't speak highly enough about Ryan and the team at Jake Sweeney Kia! Had a great experience as soon as we walked into the door all the way through More

by Lwilke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for your awesome review of our staff and store! We at Jake Sweeney Kia of Florence strive to give our customers the absolute best customer care and service to ensure a satisfactory purchasing experience, so thank you for letting us know we met our goal for your experience. If you need anything else just ask, if not enjoy your new vehicle!

March 29, 2018

Very Helpful and Met my needs I would definitely recommend this dealership. I had excellent employee and customer understanding, I am very satisfied with how I came in with a limit More

by colton1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for your awesome review of Jake Sweeney Kia of Florence! We really appreciate it when our customers take the time to share the experiences they had at our store with our staff. We always try to give our customers the best customer care possible to leave them happy and looking forward to do business with us again in the future! If you need anything else just ask!

March 28, 2018

Love my new Sorento! Very friendly and helpful staff, especially Ryan, Cory, and Rom. You all made it such an enjoyable experience! Everyone was very professional and help More

by Sorentolove26!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rom Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to review our store and staff! We're happy to hear that Cody, Rom, and Ryan did a fantastic job during the purchase of your new vehicle. If you need any further assistance please just give us a call!

March 28, 2018

Bought my new Kia The service was great! I walked from a Kia dealership in Eastgate, Ohio and came here. At the previous dealership was brought in under false terms an More

by Hurricaneredd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Jake Sweeney Kia responded

Thank you for the awesome review of Jake Sweeney Kia of Florence! We appreciate you taking the time to review our dealership and staff, especially Ryan! Our number one goal is to put the customer first to ensure a highly satisfied customer, so thank you for letting us know we met our goal! If you need anything else just give us a call :)

March 28, 2018

Great expeience, Love our Sorrento. It is our fourth Kia purchase. Best dealership experience ever! First time at Jake Sweeny. I highly recommend you check them out! More

by steve1949
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rom Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McMain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Jake Sweeney Kia responded

Thank you for your review of Jake Sweeney Kia of Florence! We really appreciate you taking the time to leave our dealership and staff feedback about your experience. We are glad to hear that Ryan and Rom set the example of what you can expect from our dealership and we hope you come see us again. Until then enjoy your new Sorento!

...
12
...