
Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
By Type
596 Reviews of Jake Sweeney Chrysler Jeep Dodge
Great Went knowing exactly what I wanted, left with exactly that. Car I wanted, and the payment I wanted. No high pressure. Once deal was done paperwork was Went knowing exactly what I wanted, left with exactly that. Car I wanted, and the payment I wanted. No high pressure. Once deal was done paperwork was fast and easy. More
Great experience We went in knowing the type of car we wanted and an idea of the appropriate price for us. Eric was helpful and easy to talk to throughout the process. We went in knowing the type of car we wanted and an idea of the appropriate price for us. Eric was helpful and easy to talk to throughout the process. He did not make us feel pressured and even after the sale was completed he continued to answer our questions. We had a great experience. Thanks More
Great customer service I was looking to purchase a a SUV and gave Tina the absolute most that I would pay as a car note and she worked with Tom to get me in that dollar rang I was looking to purchase a a SUV and gave Tina the absolute most that I would pay as a car note and she worked with Tom to get me in that dollar range which ultimately left me a very satisfied customer. Also something went wrong in my drivers side tire and i called Tina and she got it in for service on the next business day ( I called on Saturday) I dropped it off before work and they had it fixed and ready for me by the time I got off that same day. Awesome customer service More
Awesome! Gerry Baggs was awesome! He answered all my questions and was very knowledgeable about the car I bought. I will definitely come back to him for my nex Gerry Baggs was awesome! He answered all my questions and was very knowledgeable about the car I bought. I will definitely come back to him for my next vehicle purchase. More
Total rip off I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certifi I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certified pre-owned and drove it off the lot just to have the check engine light come on. We took it the next day they told us it was nothing so they turn the light off the very next day it came on again and three days later we were informed that we would need an entirely new transmission. 7 days later we were told the vehicle was finally finished just to find out that it wasn't worse condition than when we had given it to them it was completely disgustingly dirty and more things were broken than when we originally given it to them. When spoke to the service manager who insured us he would take care of it personally only to have him never returned any of her phone calls and not come through with actually take care of it himself 15 days later we receive a phone call that our car is finally complete we go to pick it up after being told that it would be driven to us. Upon inspecting the vehicle it was still dirty and one of the head rests was still broken we were then told we would have to wait until the following Monday for them to be even able to start fixing it my car has been gone for over 15 days it will likely be more than 20 before we actually return to get it. I did not have my vehicle in my possession for even 48 hours and it's still gone it's constantly one thing after another something being broken something not being fixed. New one in that entire office returns any phone calls no one has fulfilled anything they told us was going to actually happen. We supposed to be able to have a lifetime powertrain warranty if we go and get all of our regularly scheduled maintenance done with them however that is not something we are going to be able to do since they can't even manage to clean off a vehicle like they're supposed to. If I could take this seilbach I would I cannot stress enough how terrible of an experience this is been. No one in the office seems to be taking it seriously it's an absolutely disgusting location do not do business with these people they will totally screw you More
New Cherokee owner My inquiry was responded to promptly. They helped me determine the right vehicle for my needs. They were understanding and willing to work with my non My inquiry was responded to promptly. They helped me determine the right vehicle for my needs. They were understanding and willing to work with my non negotiables. Friendly and professional! More

Rodney was amazing! Our salesman Rodney was amazing! I literally HATE the car buying experience but Rodney took care of me & my Pops! He was patient & thoroughly explaine Our salesman Rodney was amazing! I literally HATE the car buying experience but Rodney took care of me & my Pops! He was patient & thoroughly explained each step. Rodney is amazing! He has 20+ years of sales experience & was able to get my financed & approved on the spot! Highly recommend him! Thank you! More
Done right Thanks to all that made it possible for me to purchase a vehicle, Tina Burnett sales consultant, Tom Wison sales manger, and finance Mark Poatallion. Thanks to all that made it possible for me to purchase a vehicle, Tina Burnett sales consultant, Tom Wison sales manger, and finance Mark Poatallion. More
My experience was GREAT! Kevin was nice and very helpful. I was very impressed with his knowledge of the vehicle. He helped me and made sure I understood how to work things in Kevin was nice and very helpful. I was very impressed with his knowledge of the vehicle. He helped me and made sure I understood how to work things in the vehicle and helped me set up everything before I left the lot. I have been telling all my friends and family about Kevin and this dealership it was worth the drive down for such an awesome experience! More
Great Service Austin made whole process fast and easy. Took rime show demonstrate all features of our new van. Recommend anyone looking for a van to call him. Austin made whole process fast and easy. Took rime show demonstrate all features of our new van. Recommend anyone looking for a van to call him. More