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Jake Sweeney Chevrolet
Cincinnati, OH
801 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State.
We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it.
We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!!
Expect the best at Jake Sweeney.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 801 reviews
November 19, 2019
Where do I begin? Overcharged, dealership pockets all rebates, incentives then double dips by working them into your next loan. I have numerous complaints escalated. GM Financial trying to get them to co rebates, incentives then double dips by working them into your next loan. I have numerous complaints escalated. GM Financial trying to get them to correct paperwork on overchsrge... Jake Sweeney refusing, says see ya in court to all. Word to wise...IRS. More
by JOKE SWEENEY
Employees Worked With
Other Employees :
Ricky sales, General Manager current.
November 11, 2019
Smooth Transaction Looked up Tim Bowman from other DealerRater reviews and began process on truck we were interested in. We had done our homework and Tim was extremely Looked up Tim Bowman from other DealerRater reviews and began process on truck we were interested in. We had done our homework and Tim was extremely easy to deal with very transparent and honest. Told us a few things to stay away from and others to look into. Has been a very good experience and we recommend the CincyCarGuy. More
by Newtruckbuy
Employees Worked With
October 30, 2019
Worst experience with sales person, sales managers, inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of problems...two vehicles low tires, having to detail them myself, not having all mats in car...rickie the sales person takes over 5 hours for 2 cars to finish the deal. A lot more than this with my experience. Stay away from this dealership. More
by Stay Away From Jake Sweeney
Employees Worked With
Other Employees :
Sales person Ricky
September 10, 2019
frustrated We went to look at a car on a Saturday, my son wanted to think about it over the weekend. We asked not once but twice about putting a down payment on We went to look at a car on a Saturday, my son wanted to think about it over the weekend. We asked not once but twice about putting a down payment on car to hold the vehicle until he could get things set up. We were told that they did not hold cars. My son texted the salesman Monday morning before they opened and said he wanted the car and would have check ready. He told the guy he would not be able to make it til Tuesday morning. Saleman said he would have the car cleaned, filled with gas when we arrived. That pretty much said, the car's yours. Well, an hour and a half into our three hour trip to get the car, my son receives a text stating. Hold off, there is a hold on the car, What? right. We were told we couldn't put a hold on car. This is all occurring after we have been sitting in a traffic jam for almost an hour. Then the saleman sends my son another car, almost 10000 more than the one he wanted, wrong color, etc. what was he thinking. Will not recommend this dealership to anyone. Very big let down. More
by frustrated
Employees Worked With
Ben
August 20, 2019
Couldn't be happier! Thanks guys! I highly recommend buying here ! I got an incredible deal on our purchase through Tim Bowman, he made this a fun process not stressful or scary! He ma I highly recommend buying here ! I got an incredible deal on our purchase through Tim Bowman, he made this a fun process not stressful or scary! He made sure we got exactly what we wanted. I cannot begin to explain how helpful Sales Manager Mike Thom has been with my whole experience. They've been so helpful, honest, and upfront with the entire process! I purchased a 2014 GMC Sierra SLT last month and we'll never EVER work with anyone else in the future! The effort they made to make sure my truck was in great condition & how fast they acted on my concerns I couldn't ask for better people to work with. Mike sincerely cared about my family & making sure we we're happy during the entire process. THANK YOU, THANK YOU!! (Also Mike in service you can fix anything! You were so kind to me thank you again guys!!) More
by Brittany Livingston
Employees Worked With
Other Employees :
Mike Thom (Used Car Sales Manager) Mike (Service)
June 07, 2019
Terrible customer service - lack of negotiating We took our 2014 Traverse in for some warranty work. The car was in the shop for 11 days and the warranty company was only authorizing 4 days for the We took our 2014 Traverse in for some warranty work. The car was in the shop for 11 days and the warranty company was only authorizing 4 days for the work to be completed. On the 11th day I received a call from the service department stating my car fell off a lift. I went to look at it and took some pictures to show my husband. We ended up purchasing a vehicle from another dealership because Jake Sweeney's general manager told me they would give us an additional $1000.00 rebate and a discount on the warranty. He told me to take it or leave it. If we totaled it on the street we wouldn't even get that. We didn't total it, they did. The car was in great shape and just needed a couple things done which was warranty work. I have the loss of the vehicle due to Jake Sweeney and then they will only sell me a car if they are profiting from it. I was the only one taking the loss and I wasn't involved in the incident. This did not seem like a fair offer or a good way of doing business. More
by Frustated
Employees Worked With
Other Employees :
Mike Adams, Anthony in service and two finance people. Not sure their names. Started with service, then sales.
March 28, 2019
It took 3 weeks to get my car back and they broke things I originally took my car in to get its CV joint repaired. When I came to pick up my car later that afternoon and paid the $1200 in full, one of the de I originally took my car in to get its CV joint repaired. When I came to pick up my car later that afternoon and paid the $1200 in full, one of the dealership drivers accidentally backed into my front bumper. The dealership took my car back in to repair the bumper they had damaged. A week and a half later they notified me that the bumper was fixed. I showed up to pick up my car to find that they had replaced the BACK bumper not the front. The dealership representative was apologetic and took my car in yet again to repair the front bumper that they had originally damaged. A week later they drop off my repaired car and the dealership driver backed into a parking sign at my office, chipping the paint on my rear bumper. The dealership takes my car in yet again to repair the paint. I get my car back the next day only to find that the park assist sensors had been damaged during the repair. At this point it has been 22 days since I took my car in and $1200; I still do not have a repaired car. I understand that mistakes happen, but the complete lack of attention to detail has taken me back. I feel that my time is not valuable to this dealership and would hesitate to recommend this dealership to anyone. More
by VICKI50
Verified CustomerEmployees Worked With
Anthony, and Mike from the Jake Sweeney Chevy dealership
March 26, 2019
Terrible Customer Service Took my Corvette Z06 in for oil change requested Corvette tech. When they brought the car back the mech got out in a dirty uniform and took a dirty gr Took my Corvette Z06 in for oil change requested Corvette tech. When they brought the car back the mech got out in a dirty uniform and took a dirty greasy towel to wipe off the steering wheel and interior. Tried to contact the manger with no response. I tried one more time to schedule a warranty issue and was questioned about the Corvette tech and and a rude scheduler. Asked to talk to a manager and was told they would call back ....still waiting on the call. I would not recommend especially for a Corvette. More
by Flyboy
Employees Worked With
February 21, 2019
Sales is not just a Department but an Attitude‼️ When I called Darrin and told him that my daughter had totaled her car, two weeks a ago, he said a prayer for Us & said everything will be alright. I When I called Darrin and told him that my daughter had totaled her car, two weeks a ago, he said a prayer for Us & said everything will be alright. I stepped out on Faith & trusted that Darrin would select the right vehicle, for the right price. This is the third vehicle that I’ve purchased from Darrin, but the first one for myself, which just happened to be The Bestest Experience of them All! Thanks Jake Sweeney Chevrolet. More
by Kadenxx0
Employees Worked With
