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Jake Sweeney Chevrolet

Cincinnati, OH

3.5
801 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 801 reviews

October 20, 2021

This dealership is absolute trash. Thieves. Will never go back to this dump for anything. More

by Erica D’Arcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Snelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Smith
Oct 21, 2021 -

Jake Sweeney Chevrolet responded

Thank you for sharing your experience with us, Erica. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Jake Sweeney Chevrolet Team

September 01, 2021

STAY AWAY FROM THIS DEALERSHIP!! this is bad experience number 1-- I purchased a truck from here a couple years ago on July 3rd '18. I had to put money down on the truck which my bank info was given to th More

by mrob127
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 03, 2021 -

Jake Sweeney Chevrolet responded

Our team has acknowledged this review.

August 04, 2021

Terrible service. Temporary tags expired on new leased vehicle, reached out to salesman to figure out where my new tags/plates are, no email or phone call for 5 days. Once he finally got back, he said the More

by Seth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Anacker
Aug 05, 2021 -

Jake Sweeney Chevrolet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

Aug 05, 2021 -

Seth responded

Sadly no, my tags still aren’t delivered to me and nothing can be done to fix what has already been done. Take this review and make sure it doesn’t happen to anyone else!

July 12, 2021

I am writing to express my disappointment and dissatisfaction with commitment to customer satisfaction in the staff at Jake Sweeney Chevrolet. My daughter purchased a Chevy Equinox a few months More

by cc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Admin
Jul 14, 2021 -

Jake Sweeney Chevrolet responded

Thank you for taking the time to share your recent experience, CC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Best, The Jake Sweeney Chevrolet Team

June 14, 2021

Upon being notified that my check engine light detected an emissions problem and paying $130 to be told it wasn't under warranty even though my 2017 Silverado has less than 50K miles on it, I was immediate More

by Ralph Gillespie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Adams, service tech rude. A sales manager and the service manager, both tried but not to my satisfaction
Jun 16, 2021 -

Jake Sweeney Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Jake Sweeney Chevrolet Team

May 30, 2021

The service department did an oil change and tire rotation which resulted in a much overfilled crankcase and extremely over-tightened lug nuts. Won't go into the full details of my polite attempts t More

by em22smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not necessary to name names
Jun 02, 2021 -

Jake Sweeney Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, The Jake Sweeney Chevrolet Team

April 26, 2021

Easy E... Elijah Monhollen took care of us! very knowledgeable and professional about his job. He was very patient with us through the entire process. Let me put it to you this way... If LeBron Jame More

by goff12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Monhollen
Apr 28, 2021 -

Jake Sweeney Chevrolet responded

We loved reading this review! Happy customers are our aim, and it appears Elijah really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Jake Sweeney Chevrolet Team

February 17, 2021

For someone trying to find a reliable vehicle, don't purchase from Jake Sweeney! I bought a used vehicle from this location in July of 2020 and I have had nothing but complete problems with the vehicle. More

by 1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Feb 19, 2021 -

Jake Sweeney Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Jake Sweeney Chevrolet Team

December 13, 2020

GO SOMEWHERE ELSE! Earlier this year I took my car in for a repair and I waited two days before I received a diagnostic report. They told me what it would take to repair along with other recommendation More

by dolphingirl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Snelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Jake Sweeney Chevrolet responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Best, The Jake Sweeney Chevrolet Team

Dec 15, 2020 -

dolphingirl12 responded

What is your name and contact information?

November 25, 2020

We got agreement on the drive out fees (the salesman is Michael Powell) for 2019 Hyundai Elantra SE. After some minutes, he tried to raise the fees, very disappointing, shameful, and not professional. Als More

by wahyu wijaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Powell
Nov 30, 2020 -

Jake Sweeney Chevrolet responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Jake Sweeney Chevrolet Team

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