
Jake Sweeney Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I got my used car from Rob Hall at Jake Sweeney Used cars. I went through their new Capital one pre approval experience and it was the easiest and fastest car purchase I have ever done. Rob was awesome cars. I went through their new Capital one pre approval experience and it was the easiest and fastest car purchase I have ever done. Rob was awesome More
I’ve bought several cars from Jake Sweeney Chevrolet used cars. Each time it has been a positive experience and I have worked with a very professional sales team. I highly recommend Rob and his sales team fo cars. Each time it has been a positive experience and I have worked with a very professional sales team. I highly recommend Rob and his sales team for your next car purchase! More
This dealership has always taken great care of all my automotive needs. The customer service and service has always been great. I can’t recommend them highly enough and I’ll continue to use. automotive needs. The customer service and service has always been great. I can’t recommend them highly enough and I’ll continue to use. More
This dealership is incredible. They have great customer service and are always attentive and responsive to the questions I ask about my vehicle. They have always helped me to the b They have great customer service and are always attentive and responsive to the questions I ask about my vehicle. They have always helped me to the best of their ability. More
I bought a 2018 Silverado from them brand new with an extended warranty for 150000 miles or 5 years my Transmission went out at 73000 and they refuse to honor my warranty and expect me to pay them over 7 extended warranty for 150000 miles or 5 years my Transmission went out at 73000 and they refuse to honor my warranty and expect me to pay them over 700 hundred dollars in towing and this is all after them having my truck and paying out of pocket for a rental for over a month I wouldn’t recommend purchasing a candy bar from Jake Sweeney More
Don't buy from Jake Sweeney. We were charged 2,000.00 over msrp. Chevrolet.com says msrp on 2022 spark ls basic is 13 995.00 a d we were charged 15,995.00 . For what we paid shou We were charged 2,000.00 over msrp. Chevrolet.com says msrp on 2022 spark ls basic is 13 995.00 a d we were charged 15,995.00 . For what we paid should have gotten spark 1lt with power windows power locks and audio controls on steering wheel and remote keyless entry. Ours has Manuel locks, Manuel windows, no steering wheel controls. And no remote keyless entry. And our car was in the shop 2 times I. 6 days for an issue with alignment that should have been fixed first time. They charge too much and their service people are mo good at their jobs More
So I bought a car less than two months ago. My car started making noises the other day and it got worse on my way home from work. And at one point it sounded like my axle was going to break and My car started making noises the other day and it got worse on my way home from work. And at one point it sounded like my axle was going to break and my wheels were going to come off and I wasn’t sure if I was going to make it home. I was very anxious because I felt like the car was gonna fall apart I was scared to cross the intersection because I’ve been in two pretty big car accidents that’s left permanent damage to me. I call Jake Sweeney Chevrolet to let them know that there is something seriously wrong with my car, I just bought it and I would like them to look at it ….but I feel like they need to cover whatever is going on. I talked to them at least twice and then I was going have my car towed there to have it looked at. My appointment is Monday but they said if I can get it there before the weekend that would be great. So I went to have my car towed yesterday and a wonderful guy named Justin from Elite was going to tow my car through AAA . Not only did he notice right away that my tire was leaning inward from where the axles out of place, but then he noticed that all of my Lug nuts except for one were missing off that tire. And one of the hub posts that hold the Lug nuts had been broken off and is missing as well. So with my car literally the wheel was going to fall off and was pulling my axle out of place making my car wobble and make noises etc. This obviously was a big surprise and I was not happy about it because now I realize this was the problem. In order to tow my car safely he was going to borrow a lug nut from each tire to put it on the tire that was the issue so it was secure. Upon doing that he noticed I had another lug nut missing from a tire and all of my Lugnuts were loose on all of my tires. Not only has this possibly done damage to my car but it’s a safety hazard and ridiculous.   To make things worse Jake Sweeney is not returning my calls once I let them know about this issue. and I won’t even go into the fact that they’re very unprofessional and did not have quality customer service during the whole sales process. It also took my days of me texting the sales guy to find my second key. I’ve looked at the reviews and they’re not so great either. But I went there specifically for this car and the car is fine …..if it wouldn’t have been for this issue. And now I am just fuming!!!! (I have not dropped off my car yet. ) More