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Jake Sweeney Chevrolet

Cincinnati, OH

3.4
797 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 797 reviews

March 07, 2023

Worst dealership experience ever! ! I bought a “certified” used car and all I got was a certified piece of xxxx. The car has been in service 6 times in 12 months and now I’m trying to More

by Christopher.hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Adams
Mar 15, 2023 -

Jake Sweeney Chevrolet responded

Cristopher, this feedback is very concerning to receive. We strive to deliver a professional and accommodating purchase experience, and we never intend to inconvenience or mislead our guests. I would appreciate another chance to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Rob Hall - Chevrolet Used Car Manager - +1 (513) 782-2800

March 06, 2023

Worst experience i've ever encountered with a dealership. I went in on a Saturday around 4pm, I get it the office closed at 6. I talked with a sales rep for 45 min on price and they took my keys to value my More

by daymh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Honestly couldn't tell you who my sales rep was or the sales manager
Mar 15, 2023 -

Jake Sweeney Chevrolet responded

I am concerned to see this feedback as this certainly does not sound like the transparency we expect from our team. We run an honest business, and it's never our intention to mislead our customers. Your feedback is important to us, and I think it would be best to further discuss the details of your sale directly and clear up any ongoing issues. Please call me at your earliest convenience. Thank you, Jon Malapit - Chevrolet New Car Manager - +1 (513) 782-2800

January 29, 2023

Purchased a car 1/12/23 9 days later it caught on fire. I was told from fire department and the police officer on the scene that there was no way that car should have left the dealership. I contacted Jak More

by Angry Customer
Recommend Dealer
No
Employees Worked With
Rob Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jake Sweeney Chevrolet responded

Crystal, this feedback is extremely concerning to receive. The safety of our customers is our top priority, and we sincerely apologize for the issues your son has encountered with his vehicle. I understand that we have let you down and would appreciate another chance to speak with either you or your son to see what more I can do to help. Please contact me directly at your earliest convenience. Thank you, Rob Hall - Chevrolet Used Car Manager - +1 (513) 782-2800

November 12, 2022

Andre Lines is working to get me the 2022 Spark with a MANUAL transmission in crimson red with a jet black interior, with no frills not even floor mats. Andre is working to establish a new car "build" for More

by tamurphy56
Recommend Dealer
Yes
Employees Worked With
Andre Lines (new car sales)
Nov 14, 2022 -

Jake Sweeney Chevrolet responded

Thank you for the great review! We are so glad to hear that you have enjoyed your experience working with Andre and the Jake Sweeney Chevrolet team. We appreciate your support and are looking forward to seeing you again down the road!

September 10, 2022

Jake Sweeney Automotive is an amazing dealership i hi here for all my automotive needs More

by Casey Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Hendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Jake Sweeney Chevrolet responded

Thanks for being a loyal customer, Casey! Jake Sweeney Chevrolet has been voted the "Best New Car Dealership in Cincinnati 2022" by CityBeat magazine. Our customers make us great!

September 06, 2022

Charles was an amazing help when buying my new equinox! Showed all the specs and was awesome all around, this was my first new car and he answered all the questions I had perfectly which was a LOT! Everyon More

by Kamarinbauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mills
Sep 06, 2022 -

Jake Sweeney Chevrolet responded

Congratulations on the purchase of your new Chevrolet Equinox! Thank you for choosing Jake Sweeney Chevrolet and for sharing your positive feedback about Charles. We hope you enjoy the ride!

September 06, 2022

I have bought multiple cars for my family from Charles over the years. Always get excellent customer service from him! Very helpful and answers all of our questions. Our family loves to go see Charles Mil More

by Ljdj82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mills
Sep 06, 2022 -

Jake Sweeney Chevrolet responded

Thank you for taking the time to review us! We are so glad to hear that Charles and the Jake Sweeney Chevrolet team have earned your five stars. We appreciate your support over the years and are looking forward to seeing you back!

September 03, 2022

I will always buy my Chevy’s at Jake Sweeney! ! I needed a new car after my first one died on me and all of the sales people were friendly and immediately gave me their attention upon arrival. Rob More

by Josie Graft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jake Sweeney Chevrolet responded

Josie, thank you for the great review! We are so glad to hear that you are confident in the Jake Sweeney Chevrolet team to get the job done. We will be sure to pass on the kind feedback to Rob and the Jake Sweeney Chevrolet team. Congratulations on your new vehicle, and we hope to see you back again down the road!

September 03, 2022

The Used Car Team and Rob Hall were very professional and helpful. I found a great car for a great price. More

by Emily Kathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jake Sweeney Chevrolet responded

This is the kind of feedback we work hard for, Emily! We're thrilled Rob and the team could deliver excellent assistance that accommodated your needs. Jake Sweeney Chevrolet is a locally owned and operated family business since 1917. We thank you for your business and for supporting the local community!

September 02, 2022

I love Jake Sweeney. I've been using them for years and they never disappoint and if they do...they always make sure they fix that! These are humans, not robots; mistakes More

by carl_dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sabbagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Jake Sweeney Chevrolet responded

Your review is greatly appreciated, Carl! Thank you for choosing Jake Sweeney Chevrolet and for sharing your experience with our team. Safe travels until we see you again!

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