Jake Sweeney Chevrolet

Buyer beware! !!! We purchased a used car for my daughter. Unfortunately, we are out of state so we needed it to be delivered. For a "small" fee of $800 they wou !!! We purchased a used car for my daughter. Unfortunately, we are out of state so we needed it to be delivered. For a "small" fee of $800 they would deliver it, but of course it ended up being almost $850 since instead of a separate line item it was added to the cost of the car, which you guessed it gets taxes taken out. When we were looking at the vehicle, I made it abundantly clear that we did not want a smoked in vehicle since I am highly allergic to the smell of cigarette smoke. We were assured that it did not have a smell and a video of the vehicle was taken. The delivery driver drove the vehicle from Cincinnati all the way to Virginia by the car itself. Adding miles instead of actually putting it on a flatbed truck like every other delivery service I've ever dealt with before. I never got in my daughter's vehicle until about 5/6.days later when I smelt the cigarette smoke. She stated that she smelt something, but didn't know what it was. I even saw all the cigarette ashes on the center console where we assume someone put their hand while holding the cigarette. Contacted them and the text was a too bad so sad message because the delivery driver just doesn't smoke, and well since it's been soooo long since they delivered the vehicle then it was another story. The veiled accusation that it was us was totally uncalled for since I told her that we couldn't have a smoked in car at least 10 times. Oh and then she added the stop messages button just in case I wanted to pound sand. This was never in any of the messages from earlier, and it took weeks to get this deal completed. So stay away unless you absolutely need to get a vehicle desperately and don't mind the unprofessionalism. More

I had a scheduled appointment for a RECALL on Monday, service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care less. Will NEVER buy another car from them and will let everyone know through social media and word of mouth. More

I put in application online for finance. They don't even call back to let me know they couldn't get a loan for me. They don't even call back to let me know they couldn't get a loan for me. More

Brad monhollen has good customer service ! Very helpful, explained everything! I'll be back to purchase another vehicle for my wife Very helpful, explained everything! I'll be back to purchase another vehicle for my wife More

I was contacted by Ishmael Allen from the dealership in response to my inquiry. He answered all of my questions regarding the vehicle. He met me at the dealership when I arrived in Cincinnati for the tes response to my inquiry. He answered all of my questions regarding the vehicle. He met me at the dealership when I arrived in Cincinnati for the test drive and assisted with the paperwork to close the sale. He and all of the staff at the dealership were extremely friendly and professional. It was a great experience! More

My first time I had a problem with my used Equinox was when changing a flat for the spare I noticed the rubber sleeve on the end of the shock was worn. I googled how to replace this rubber sleeve and the when changing a flat for the spare I noticed the rubber sleeve on the end of the shock was worn. I googled how to replace this rubber sleeve and the cost of parts was under $50. When I got it to the dealership to replace the tire, I informed the service department about the worn sleeve. In a few minutes, I was handed an estimate in excess of $1000 for completely new shocks. I immediately called xxxxxxxx and called up the how-to repair videos I had viewed on youtube that had a half dozen videos showing how to do this repair yourself as well as being performed by professional mechanics. Faced with some facts, the repair was suddenly covered by warranty. To be honest, I no longer really trust the service department. It feels like an attempt to take advantage of me as a customer. If there wasn't a limited lifetime warranty on the engine and drive train I wouldn't be using them. I am not expecting any type of change from this service department as a result of this review, beyond a few sentences from the manager about "I am concerned about your review" I would love to be proven wrong. I hate having a poor relationship with a dealership that I must use to maintain my warranty. As it stands, the likelihood of me purchasing another vehicle from any Jake Sweeney is slim to none. More

After acquiring the 2023 Chevrolet Camaro 1SS from Jake Sweeney Chevrolet, I am entirely delighted with this vehicle. I knew I had to get it the instant I saw it. The sleek look piqued my interest, and I c Sweeney Chevrolet, I am entirely delighted with this vehicle. I knew I had to get it the instant I saw it. The sleek look piqued my interest, and I couldn't wait to get behind the wheel. The test drive was a once-in-a-lifetime opportunity. The acceleration is exciting, and the handling is smooth and responsive. The Camaro 1SS delivers excellent performance thanks to its powerful 6.2-liter V8 engine, which develops 455 horsepower and 455 lb-ft of torque. More