Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jake Sweeney Chevrolet
Cincinnati, OH
797 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State.
We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it.
We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!!
Expect the best at Jake Sweeney.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
January 08, 2024
I had a scheduled appointment for a RECALL on Monday, service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care service called and said they couldn't even look at it until Wednesday? I asked for a loaner or rental and was told we don't do that. They could care less. Will NEVER buy another car from them and will let everyone know through social media and word of mouth. More
by christyballer
Employees Worked With
August 21, 2023
Waste of time. Car was not there for the scheduled appointment. Classic switch and shady. Not to mention I was kept waiting for the sales guy to go to lunch before Car was not there for the scheduled appointment. Classic switch and shady. Not to mention I was kept waiting for the sales guy to go to lunch before he even told me the car was not there. Don’t waste your time because they will. More
by Buying from not Sweeney
Employees Worked With
Ishmael
July 28, 2023
Called about a ‘23 Colorado they had in coming. Truck was still available. Great! I want to put a deposit. “Oh, well just so you know there’s a $2500 ADM on it because they’re hard to find” also Truck was still available. Great! I want to put a deposit. “Oh, well just so you know there’s a $2500 ADM on it because they’re hard to find” also that they were “adding a tonneau cover”. I didn’t ask how much they were going to charge for something I didn’t even want. But I can assume it was going to be some outrageous price so they could make more money. As if the prices of vehicles and interest rates haven’t sky rocketed enough you still have dealers charging over MSRP and doing shady things. Really putting the customer first. I’ll never not leave reviews for dealers like this. Guess it’s too much to ask for a dealer to be fair & honest now days. More
by MP
Employees Worked With
May 30, 2023
I was contacted by Ishmael Allen from the dealership in response to my inquiry. He answered all of my questions regarding the vehicle. He met me at the dealership when I arrived in Cincinnati for the tes response to my inquiry. He answered all of my questions regarding the vehicle. He met me at the dealership when I arrived in Cincinnati for the test drive and assisted with the paperwork to close the sale. He and all of the staff at the dealership were extremely friendly and professional. It was a great experience! More
by Roblogan67
Employees Worked With
Ishmael Allen
April 18, 2023
This dealership refused an employee discount on a 2023 Chevy Colorado. Stay away from this greedy dealership. And especially if your paying cash! They want nothing to do with you and would rather not make Chevy Colorado. Stay away from this greedy dealership. And especially if your paying cash! They want nothing to do with you and would rather not make a sale! More
by Jim
April 05, 2023
My first time I had a problem with my used Equinox was when changing a flat for the spare I noticed the rubber sleeve on the end of the shock was worn. I googled how to replace this rubber sleeve and the when changing a flat for the spare I noticed the rubber sleeve on the end of the shock was worn. I googled how to replace this rubber sleeve and the cost of parts was under $50. When I got it to the dealership to replace the tire, I informed the service department about the worn sleeve. In a few minutes, I was handed an estimate in excess of $1000 for completely new shocks. I immediately called xxxxxxxx and called up the how-to repair videos I had viewed on youtube that had a half dozen videos showing how to do this repair yourself as well as being performed by professional mechanics. Faced with some facts, the repair was suddenly covered by warranty. To be honest, I no longer really trust the service department. It feels like an attempt to take advantage of me as a customer. If there wasn't a limited lifetime warranty on the engine and drive train I wouldn't be using them. I am not expecting any type of change from this service department as a result of this review, beyond a few sentences from the manager about "I am concerned about your review" I would love to be proven wrong. I hate having a poor relationship with a dealership that I must use to maintain my warranty. As it stands, the likelihood of me purchasing another vehicle from any Jake Sweeney is slim to none. More
by Bob
Employees Worked With
Other Employees :
I don't recall interacting with Mr Snelling, but if he is managing the service department, he needs to tell his employees to quit lying to their customers.
March 29, 2023
After acquiring the 2023 Chevrolet Camaro 1SS from Jake Sweeney Chevrolet, I am entirely delighted with this vehicle. I knew I had to get it the instant I saw it. The sleek look piqued my interest, and I c Sweeney Chevrolet, I am entirely delighted with this vehicle. I knew I had to get it the instant I saw it. The sleek look piqued my interest, and I couldn't wait to get behind the wheel. The test drive was a once-in-a-lifetime opportunity. The acceleration is exciting, and the handling is smooth and responsive. The Camaro 1SS delivers excellent performance thanks to its powerful 6.2-liter V8 engine, which develops 455 horsepower and 455 lb-ft of torque. More
by James Valdez
Employees Worked With
NA
March 22, 2023
The Chevrolet Silverado 1500 LT Crew Cab is a standout in the truck market. One of the big selling points is its impressive engine options--a standard 5.3-liter V8 engine that produces 355 horsepower and 383 the truck market. One of the big selling points is its impressive engine options--a standard 5.3-liter V8 engine that produces 355 horsepower and 383 lb-ft of torque, as well as an optional 6.2-liter V8 engine that offers a whopping 420 horsepower and 460 lb-ft of torque. A new Duramax 3.0-liter inline-six diesel engine option is also available for those looking for power and fuel efficiency in one package. More
by James Valdez
Employees Worked With
NA
