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Jake Sweeney Chevrolet
Cincinnati, OH
805 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State.
We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it.
We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!!
Expect the best at Jake Sweeney.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 805 reviews
January 07, 2018
Always Great I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very frien I've always had a great experience with the service department in the past with Mike Adams. This time with Shaun Snelling was no different. Very friendly! More
by Joey T
Employees Worked With
January 07, 2018
Thank you for the great service. Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about th Shaun was very helpful and provided outstanding customer service. What I like the most about your service staff is they seem to really care about the needs of their customer. They make you feel like you are a part of their family. Thank you again Shaun! More
by luvmycruz
Employees Worked With
January 07, 2018
Tyler was great! Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step o Tyler was so patient and personable. He worked hard to get me in a new car the same day. I was there for several hours and he was with me every step of the way explaining everything. I was even there through lunch and he made sure that I didn't go hungry! Also, Angela who is in finance was very friendly and knowledgeable. Would definitely return to Jake Sweeney and highly recommend anyone looking for a new car to visit them and ask for Tyler Farmer! More
by Jenny
January 06, 2018
Professional, Helpful, and Timely Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very profession Made an appointment online and was able to schedule quickly for an unusual repair issue with my 2015 Chevrolet Impala LTZ. Heather was very professional and very helpful finding the right solutions for the repair. I left the car at the service department at 7:30 AM and requested to pick up by Noon and they were able to accommodate this for me. I was using another Chevrolet dealer in the past that I was disappointed with. Jake Sweeney Chevrolet has earned my future business and I will bring my car here for all future repairs. More
by 2DDD
Employees Worked With
Heather Hutson
January 06, 2018
Free oil change Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him Great customer service, fast oil change, very welcoming. Area was very very warm and that is great. wonderful. Shaun was very nice, I appreciate him More
by Mgarrison
Employees Worked With
January 06, 2018
Amazing service!!!! Randy Scott was so helpful and made sure I was happy with the car. He was reliable and even came in on his day off to make sure I was taken care of! Randy Scott was so helpful and made sure I was happy with the car. He was reliable and even came in on his day off to make sure I was taken care of! I never felt pressured or like I couldn’t walk away. Thank you!!! More
by Nina09
Employees Worked With
Randy Scott
January 06, 2018
Terrible customer service Worst experience ever in a dealership. If I didn’t really like the truck I would have left more than once. When I got there I seen the truck on the in Worst experience ever in a dealership. If I didn’t really like the truck I would have left more than once. When I got there I seen the truck on the internet with a price of 24800 and I told the salesman that when he came back with the price it was 25300. When I told him about it he went back and had the extra 500 removed but I told him what the price was when I came in. What about the people that don’t pay attention to that. When I finally got everything negotiated I was to come back the next day since it had to be tacken off the showroom. Imagine my surprise when I showed up to pick up the truck the next afternoon and it was still on the showroom. When I asked about it being looked at I was told it didn’t have to be it was done before putting it on the showroom. I was not shown how anything worked until I asked how the windshield wipers worked. The license plate bracket hasn’t been put on and the next day the tire pressure gauge went off saying that the left rear tire was at 26 pounds after checking the other tires were all low the highest was 28pounds. I could go on about all the things but I’d be all night. More
by Not happy
Employees Worked With
Randy Scott
January 06, 2018
All done in one day. Have not used the Service Dept. yet, therefore cannot rate Service Dept. Since I have no experience with Service Dept. cannot use the twenty five word Have not used the Service Dept. yet, therefore cannot rate Service Dept. Since I have no experience with Service Dept. cannot use the twenty five word minimum. Suggest you delete this question if customer hasn't used the Service Dept. More
by CurtchevyBMW
Employees Worked With
January 06, 2018
Internet listing-subsequent purchase The dealership was friendly and pretty easy to deal with. Dante was very busy trying to get everything ready for us to sign and be on our way for the The dealership was friendly and pretty easy to deal with. Dante was very busy trying to get everything ready for us to sign and be on our way for the 5 hour trip home. "Note" to quality control of certified inspections. First time I used wipers, part of blade on drivers side had peeling rubber. Also the power steering pump has a noisy "tic" (likely a bad vane). Did not show up in short test drive. Will take to local dealer for change. Since vehicle came from a Northern area, I will attend to minor chassis rust spots soon as weather warms. More
by jetman@twlakes.net
Employees Worked With
January 06, 2018
Good service , knowledgeable, friendly, and smiling faces. Care about me. Service completed on time. Although I was there for my second free service, they do ha , knowledgeable, friendly, and smiling faces. Care about me. Service completed on time. Although I was there for my second free service, they do have a very good selection of new cars and trucks. More
by ronnieb
Employees Worked With
Mr. Adams
