Jake Sweeney Chevrolet

I was treated like I was one Tim's family. Coming into the dealership I didn't know what to expect.After speaking with Tim Bowmen all that changed.MY First New car was bought because Tim stayed Coming into the dealership I didn't know what to expect.After speaking with Tim Bowmen all that changed.MY First New car was bought because Tim stayed at it.To make sure I got what I came for he left no rock unturned.Who ever was needed to be talked to he talked and because of his endless conversations I have my first new car. Thanks Tim and Thank you Jake Sweeny for having the best do I can receive the best. More

Ricky Steed provided EXCELLENT SERVICE Ricky Steed went above and beyond navigating me through the trade in & purchase of my new 2018 Malibu. Car salesman like he was not. He was down to ea Ricky Steed went above and beyond navigating me through the trade in & purchase of my new 2018 Malibu. Car salesman like he was not. He was down to earth, not at all pushy but simply relatable. After dealing with him, I have a renewed outlook on salesmanship. Any questions or issues, he was quick to resolve. If going to Jake Sweeney Chevrolet, do yourself a favor and ask for Ricky Steed! Tell'em Tonya sent you! More

Lies, dirty tactics, and sleezy management team They told me about 1 truck and had me drive down from Columbus. Once i got there, the truck magically cost more than they said. But there was anothe They told me about 1 truck and had me drive down from Columbus. Once i got there, the truck magically cost more than they said. But there was another one that fit my budget. I think thats the definition of bait and switch. During the paperwork phase of this, they said to me there would be no payment penalties and there were.... on the back of the contract no one looks at is where it was written. There was also a fee to have a loan through this specific bank. On the paperwork it says amount financed. Thats not the actual amount financed, you have to look further down the page to see the amount with all the fees added. When I called a few months later to get a better idea of what actually happened, i was told the guy who worked my deal was fired for doing stuff like this. They said i would be getting a call to make it right. James Dalton called at 1030am. He heard my story and said he could help. He said Jake Sweeney values their reputation and they would make it right with me. He said he would call me by noon. They would buy back my truck and upgrade me to a better truck. By 1pm, i still had not heard from him. So at 115pm i called James. He said he was finishing a deal but would call me back shortly. Another hour goes by. I called back again. He said he would get back to me by the end of the day with a deal. At 630pm he called and said it would have to be monday. At 3pm monday i followed up again. Now he sent me a string of nasty text messages stating its not his problem I didnt read the contact. I then sent an email to Greg Sweeney, Josh Sweeney, and Jim Ackerman. None of them could even spare a few seconds for a response or a phone call. i get they are in business to make money. I see they dont really care about their customers either. The problem I have is their tactics are dirty. They really make that xxxxxxx car dealer perception come to life. I find it odd that some of the positive reviews are showing posted 1 week ago, and the response from owner shows 5 months ago..... looks very fishy to me! Especially considering the dishonest tactics they use They did pay my $195 loan fee back... but nothing on pre payment penalty or an offer to buy back my truck like they originally promised. They have also banned me from their facebook page. I put my interactions in under the review jake sweeney section and they blocked me. Sounds like they dont actually want real feedback. Just the fake reviews they post themselves. Promised a phone call from the management team to resolve my issues on 9/6. BIG SURPRISE!!! No call back!!! More

Excellent service Darren Aden was very nice and well spoken and very great customer service and i like my new car thanks Darren Aden for everything 100% Darren Aden was very nice and well spoken and very great customer service and i like my new car thanks Darren Aden for everything 100% More

Excellent service Tim was able to provide excellent service, very informative, responsive to questions needs and wants. Worked well with requests and follow up during Tim was able to provide excellent service, very informative, responsive to questions needs and wants. Worked well with requests and follow up during financing process. More