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Jake Sweeney Cadillac
Lebanon, OH
49 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 49 reviews
November 08, 2014
Enjoying my SRX We are enjoying the ride in my new blue SRX and it looks great sitting in my driveway. I want to thank Ron Morris at Bill DeLord for patiently workin We are enjoying the ride in my new blue SRX and it looks great sitting in my driveway. I want to thank Ron Morris at Bill DeLord for patiently working with me over 4+ plus months as I contemplated what to do since my Camargo CTS lease matured. I liked the blue SRX and wanted to go back to the dealership and test drive one before I narrowed down my other make choices. Ron stayed in touch with me almost on a weekly basis; following up to see if he could help. When I decided I wanted the SRX, we looked at a couple different finance options, lease and buy. I was pleased with the buy-option and decided to sign on the dotted line. I must say that big transactions like this normally make me nervous but Ron helped me feel comfortable and no pressure through the deal. All the other folks at Bill DeLord also were personable and accommodating. Thanks again for a great experience, John Lee Massaro More
by John Lee Massaro
September 24, 2014
Fun Friday at Bill DeLords Auto Sales !!! i stopped in to look at the cars at Bill DeLord auto center.Doug Wade came out started right away to show me the one that would be best for me.he le i stopped in to look at the cars at Bill DeLord auto center.Doug Wade came out started right away to show me the one that would be best for me.he let me test drive a Cadillac SRX. .it was the best driving experience.i wanted that vehicle.Doug Wade and Steve Butsch worked vary hard to get me into the driver seat I would recommend Bill DeLord always first. More
by lonnie.hensley.3
August 20, 2014
Best Car Buying Experience EVER! Doug Wade provided the best car buying experience I've ever had! He was low pressure, listened to my interest and selected the best car based on what Doug Wade provided the best car buying experience I've ever had! He was low pressure, listened to my interest and selected the best car based on what I told him I wanted. I had interest in a Verino that was used as a service vehicle. Doug arrange for me to drive the car for an afternoon to show my spouse, check how it would fit in my garage, and just take time to make sure it was what I wanted. When I returned, there was a reservation sign on Doug's desk for me. I have to admit, it was a nice touch and made me feel special. After all, I had been working on my house and was dressed in old painted shorts and tee shirt. Not exactly the attire that one might normally wear to a Cadillac dealership. This also impressed me, it demonstrated they do not label people or form opinions based on your appearance. After the purchase, Doug encouraged me to keep a list of issues. After two weeks there were a few little things I discovered, they fixed everything, no questions asked! All of the staff are very friendly and do their best to accommodate the customer. One of the items on my list was an engine noise that turned out to be a faulty tensioner idler. They had to order the part and gave me a loaner car during the time my car was being repaired. I would recommend Bill DeLord to anyone who is interested in buying a car. They know how to treat customers right and take care of you after the sale! More
by Mike Kembel
June 25, 2014
2014 Cadillac CTS Coupe Lease Doug Wade was extremely friendly, helpful, patient, knowledgeable, and thorough throughout the lease process. I am very happy to have met Doug and bey Doug Wade was extremely friendly, helpful, patient, knowledgeable, and thorough throughout the lease process. I am very happy to have met Doug and beyond satisfied with the services he provided. More
by stevek037
February 28, 2014
We were very impressed with the friendliness and the quality of care we were given. Redi was very knowledgeable and easy to work with. He made sure we understood everything about the Cadillace SRX and quality of care we were given. Redi was very knowledgeable and easy to work with. He made sure we understood everything about the Cadillace SRX and walked us through all of the perks. The car was ready when we arrived and it took no time at all to get through the paperwork. Definitely would recommend this dealership and it was a real pleasure to work with Redi. He was able to get all of our incentives which even made the price better! Just bought the vehicle so have not experienced the service department yet. I am sure it will be great! More
by twsteele
February 14, 2014
I purchased two Cadillacs from Bill Delord dealership. Redi Shehu was the salesman who helped me with the purchase. He was extremely helpful and very pleasant. He made every effort to make sure everythi Redi Shehu was the salesman who helped me with the purchase. He was extremely helpful and very pleasant. He made every effort to make sure everything was done to make the purchase easy. More
by yamoyden
February 08, 2014
Doug Wade is friendly, courteous and very knowledgeable Sales Consultant about the new 2014 Cadillac SRX we purchased at Bill DeLord Auto Center. He listened carefully to our description of what kind of ca Sales Consultant about the new 2014 Cadillac SRX we purchased at Bill DeLord Auto Center. He listened carefully to our description of what kind of car and what options and colors we were looking for, and then produced what he thought was the one best car in his inventory to meet our wants and needs. His "listening to the customer skills" chose the one vehicle we eventually purchased on the very first try. He was also helpful in describing and differentiating all of the various trim levels of the car, and in helping us to understand all of the newer safety features of the car. Doug was especially helpful in describing all the high tech features and functionality of the vehicle before the sale and in setting it all up after the sale. Doug and Steve Newdigate Jr. worked with us in an innovative manner to be able to use all the GM incentives available to us and to meet or beat the net price of a competing dealer to secure our business. It was clear from the very beginning that they wanted us as customers and worked hard to secure the sale, never pressuring us along the way. Steve Butsch made the financing and paperwork a quick breeze and also did not pressure us to purchase any additional items or services we did not want. The dealership itself looks great right down to the sparking clean restrooms. We met with the General Manger Jerry Perone and the owner Bill Delord along the way and they made us feel at home, expressing open doors and offering to assist in any of our needs in the future. Our purchase experience was wonderful and we would highly recommend Doug Wade and the entire team to anyone interested in new or used car! And what's not to love about free normal maintenance for 4 years and free car washes for the life of the car! More
by markrickert
January 21, 2014
We went to the dealership in search of a nice used Cadillac SRX and we left with a new one on lease. Although this wasn't our plan, we ended up with the best and sharpest looking vehicle we could have Cadillac SRX and we left with a new one on lease. Although this wasn't our plan, we ended up with the best and sharpest looking vehicle we could have hoped for. Our sales consultant Doug Wade worked well with us and helped explore all avenues to get us into what was best for us for what we were comfortable paying. Doug helped us every step of the way and made sure to follow up with us on our satisfaction and happiness with the vehicle. We are pleased with the drive to Bill DeLord to make our purchase and hope to deal in the future. More
by 62Bassman
January 19, 2014
I went to Bill DeLord Cadillac to lease a new car. I had been here before and had a very good experience. My sales associate Redi was very knowledgeable and helpful with the overall process. He was willin been here before and had a very good experience. My sales associate Redi was very knowledgeable and helpful with the overall process. He was willing to help with anything I needed and even gave me a Cadillac baseball cap as part of the experience. The car I got was a dream come true. I would recommend this dealership to anyone, and I will be going back here in June when the lease is up on my wife's car and will be seeking out Redi to help us with our next car. More
by huskerbuck
