
Jake Sweeney Buick GMC
Lebanon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 149 reviews
Excellent experience!!! I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife and I walked in to Bill DeLord's dealership, it was excellent. The Gereral Mgr., our salesman), the finance guy and Bill DeLord himself couldn't have been anymore accommodating and friendly. My first purchase there and it won't be my last. More
Bought a pre-owned vehicle, sales consultant was fantastic! We found a model that we were looking for on the lot while the dealership was closed. We returned during business hours and were greeted promptly by T We found a model that we were looking for on the lot while the dealership was closed. We returned during business hours and were greeted promptly by Tim Long. Tim was fantastic. He was friendly, knew a lot about the vehicle we test drove, and was not pushy about the sale at all. He took a genuine interest in us and treated us like friends. When it came to the actual deal, he worked with Steve, in finance, to get us to the terms we were looking for. We were offered more than what we expected for our trade-in, and given the payment amount we were looking for without a lot of negotiation on our part. We would recommend Bill Delord to anyone looking for a pre-owned vehicle. Tim would be our first choice for sales anytime. More
LIVED UP TO THEIR REPUTATION We visited Bill Delords dealership in April 2015 wanting information about the upcoming Buick Cascada. There was no information available other than We visited Bill Delords dealership in April 2015 wanting information about the upcoming Buick Cascada. There was no information available other than website articles.. Ron Morris was the salesperson who we spoke with, we were interested in ordering one and he would call us when available . He was reliable and followed up with a phone call to us in Oct that Bill Delords could take an order for the car. The order was placed. Since it is built overseas and a new model, the car was delivered to us in April 2016. A long wait however Bill Delords was with us all the way. They followed the car from entry, to build, to cargo shipping to the east coast, to rail delivery in Cinn. When it finally arrived at the Dealers, we were out of town and Bill Delords put the vehicle on the showroom floor. They were just as proud to show and deliver the car and took extreme care.. We were impressed. We love our new Cascada and wish to thank Bill Delords for making our year long journey a success. More
A good deal with discounts and rebates,good product I dealt with Ron Morris and had a very good experience through the entire process . All sales personnel were courteous friendly . The process went as I dealt with Ron Morris and had a very good experience through the entire process . All sales personnel were courteous friendly . The process went as I felt it should. I feel confident that I received the best Truck for the money and can rest assured that I will continue doing business at this dealership More
Excellent I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staf I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staff who make you feel right at home. I've never had such a nice experience at any other dealership and have loved all the cars I've purchased there. Service is great too! More
Used car purchase Tim Long was the salesman we dealt with and he was very informative and courteous. It was a very good experience and I would recommend Tim and Bill De Tim Long was the salesman we dealt with and he was very informative and courteous. It was a very good experience and I would recommend Tim and Bill DeLord to anyone looking to buy a car. More
Fantastic very clean dealership. The staff is terrific and personal. They even washed my husbands truck while we were waiting on my new vehicle. Great dealersh very clean dealership. The staff is terrific and personal. They even washed my husbands truck while we were waiting on my new vehicle. Great dealership! Would go there again! More
Extremely professional and personable staff Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle I purchased even though it was not a GM product. The used 2013 Ford Edge I purchased was in like new condition and priced so well that no negotiating was necessary. The entire process from test drive to leaving the dealership couldn't have been more than 90 minutes. Steve Butsch, the Finance Manager was very friendly and easy to deal with and had our paperwork completed and us on our way very quickly. Mr. DeLord should be very proud of his professional, courteous staff and I would encourage anyone who reads this to consider them for their next car purchase. More
Awesome experience This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and inviting - much appreciated. More
Express our views and opinions of of slaesman I have purchased several automobiles from Delord GMC, using two or three different sales persons. This time I got the opportunity to work with Tim Lon I have purchased several automobiles from Delord GMC, using two or three different sales persons. This time I got the opportunity to work with Tim Long. Tim by far has been the greatest car buying experience I have ever had. I have always spoke to Tim during my many visits to the dealership for service and / or purchases. On those visits and because I always visit the showroom, Tim was always there, always "The Friendly one". Tim had given me his business card during one of my last service appointments, after I had expressed some interest in Terrains. Several months later I had located a Terrain, on line, that caught my interest, but it was at another dealership. So I decided to give Tim Long the opportunity. Tim Not only was able to get the Terrain from that dealership, but did so quickly. He was a pleasure to deal with, we agreed on a deal that was fair to me and my wife. He has been so detailed in the purchasing process and his service after the purchase has been tremendous. I have a new friend in the car business, and he has been all I ever expected and more in automobile purchasing. What an asset to your dealership. Bill Girton More