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Jake Sweeney Buick GMC

Lebanon, OH

4.8
149 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 149 reviews

April 30, 2016

Excellent experience!!! I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife More

by Willie65
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Perron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2016 -

Jake Sweeney Buick GMC responded

Thanks so much for the kind words. Our dealership prides itself on complete customer satisfaction and you can rest assured that the same attention to your care experienced when you took delivery of your vehicle will continue throughout the course of your ownership. Again, thank you. Bill DeLord

May 02, 2016 -

Jake Sweeney Buick GMC responded

Thank you for your review of our dealership. It is always great for me to personally meet our customers and thank them for doing business with us. When you come in next please stop by my office and say hi! Bill DeLord

April 26, 2016

Bought a pre-owned vehicle, sales consultant was fantastic! We found a model that we were looking for on the lot while the dealership was closed. We returned during business hours and were greeted promptly by T More

by Scott&Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

LIVED UP TO THEIR REPUTATION We visited Bill Delords dealership in April 2015 wanting information about the upcoming Buick Cascada. There was no information available other than More

by gene&nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2016 -

Jake Sweeney Buick GMC responded

Thanks Gene and Nancy! It was a pleasure to meet you and deliver you your new Buick Cascada. Along with Ron I look forward to taking care of all your future automotive needs to your complete satisfaction. Now, put down that convertible top and enjoy! Bill DeLord

April 04, 2016

A good deal with discounts and rebates,good product I dealt with Ron Morris and had a very good experience through the entire process . All sales personnel were courteous friendly . The process went as More

by Roger @Kay Murphy
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2016 -

Jake Sweeney Buick GMC responded

Thank you for the kind words and the opportunity to earn your business. We will do our best every day to build your confidence in us and keep you completely satisfied with Bill DeLord Autocenter... Bill DeLord

March 31, 2016

Excellent I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staf More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2016

Used car purchase Tim Long was the salesman we dealt with and he was very informative and courteous. It was a very good experience and I would recommend Tim and Bill De More

by erniemasters2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2016

Fantastic very clean dealership. The staff is terrific and personal. They even washed my husbands truck while we were waiting on my new vehicle. Great dealersh More

by deeann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2016 -

Jake Sweeney Buick GMC responded

Thank you Deeann. We will continue to keep your vehicle and your husbands truck clean with our free car washes. Enjoy your new vehicle. Bill DeLord

February 13, 2016

Extremely professional and personable staff Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle More

by Andy Franz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2016

Awesome experience This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and More

by Happy Reeds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kohls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Jake Sweeney Buick GMC responded

Thanks for the great review. We are proud for the opportunity to earn your business. Tom and Steve work very hard to keep our customers happy. You can look forward to that same level of service throughout the course of your ownership. Bill DeLord

February 05, 2016

Express our views and opinions of of slaesman I have purchased several automobiles from Delord GMC, using two or three different sales persons. This time I got the opportunity to work with Tim Lon More

by 2016suv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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