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Jake Sweeney Buick GMC
Lebanon, OH
143 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection.
For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form.
When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 143 reviews
February 15, 2016
Fantastic very clean dealership. The staff is terrific and personal. They even washed my husbands truck while we were waiting on my new vehicle. Great dealersh very clean dealership. The staff is terrific and personal. They even washed my husbands truck while we were waiting on my new vehicle. Great dealership! Would go there again! More
by deeann
Employees Worked With
February 13, 2016
Extremely professional and personable staff Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle Mike Brooks was a pleasure to deal with for my purchase. Very proactive, attentive and easy to deal with. He was very knowledgeable about the vehicle I purchased even though it was not a GM product. The used 2013 Ford Edge I purchased was in like new condition and priced so well that no negotiating was necessary. The entire process from test drive to leaving the dealership couldn't have been more than 90 minutes. Steve Butsch, the Finance Manager was very friendly and easy to deal with and had our paperwork completed and us on our way very quickly. Mr. DeLord should be very proud of his professional, courteous staff and I would encourage anyone who reads this to consider them for their next car purchase. More
by Andy Franz
February 08, 2016
Awesome experience This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and This is our third car purchased with this dealership and the team surpassed themselves. Way to go! The facility and customer area are always clean and inviting - much appreciated. More
by Happy Reeds
February 05, 2016
Express our views and opinions of of slaesman I have purchased several automobiles from Delord GMC, using two or three different sales persons. This time I got the opportunity to work with Tim Lon I have purchased several automobiles from Delord GMC, using two or three different sales persons. This time I got the opportunity to work with Tim Long. Tim by far has been the greatest car buying experience I have ever had. I have always spoke to Tim during my many visits to the dealership for service and / or purchases. On those visits and because I always visit the showroom, Tim was always there, always "The Friendly one". Tim had given me his business card during one of my last service appointments, after I had expressed some interest in Terrains. Several months later I had located a Terrain, on line, that caught my interest, but it was at another dealership. So I decided to give Tim Long the opportunity. Tim Not only was able to get the Terrain from that dealership, but did so quickly. He was a pleasure to deal with, we agreed on a deal that was fair to me and my wife. He has been so detailed in the purchasing process and his service after the purchase has been tremendous. I have a new friend in the car business, and he has been all I ever expected and more in automobile purchasing. What an asset to your dealership. Bill Girton More
by 2016suv
Employees Worked With
January 27, 2016
fantastic experiense Tom Kohls is top knotch when it comes to customer service, knowledge of the vehicles, and ability to help with the selection of the vehicle. We wou Tom Kohls is top knotch when it comes to customer service, knowledge of the vehicles, and ability to help with the selection of the vehicle. We would recommend Tom for any and all of your automotive needs. He is a fantastic representative for General Motors and Bill DeLord. More
by Gibson, Carolyn
Employees Worked With
January 08, 2016
A real pleasure working with Tim Long and Associates The time just flew by and before we knew it, we were driving home in our 2012 Ruby Red Terrain. Thanks Tim. You did a great job for us and we apprec The time just flew by and before we knew it, we were driving home in our 2012 Ruby Red Terrain. Thanks Tim. You did a great job for us and we appreciate it. More
by 2012ruby
January 02, 2016
Unexpected deal Months of research led me to Bill Delord to find the best priced vehicle. Mike went above and beyond to secure the sale and any future purchases from Months of research led me to Bill Delord to find the best priced vehicle. Mike went above and beyond to secure the sale and any future purchases from our family. They truly will not be beat in price. I tried but kept coming back to them. More
by donald_12000
Employees Worked With
December 27, 2015
First Timers, Great Experience! We have been looking for specific kind of used vehicle. My husband found one online at this dealership, and sent an email request on Christmas Eve. We have been looking for specific kind of used vehicle. My husband found one online at this dealership, and sent an email request on Christmas Eve. He received a response, which really surprised us! He communicated with Kevin several times via email on Christmas Eve, and Kevin was always quick to communicate back. The day after Christmas, we went in and purchased a vehicle from Redi. Redi was friendly, professional, and simply everything you want a salesperson to be. He didn't try to sell us something we didn't want. Overall this was a fantastic experience for our family. : ) More
by JAJ
December 24, 2015
Repeat Customer We have purchased two cars from this dealership in the last seven years. We keep going back because of the customer service and reputation of their sa We have purchased two cars from this dealership in the last seven years. We keep going back because of the customer service and reputation of their sales team. More
by Anne2605
November 23, 2015
Oil Change, Rotate Tires, Adjust sideview mirrors, Jeff Wright, Service Advisor, always takes the time to thoroughly listen to our concerns even on routine maintenance items. We had some concerns ab Jeff Wright, Service Advisor, always takes the time to thoroughly listen to our concerns even on routine maintenance items. We had some concerns about the side view mirrors and drivers seat not returning to their present positions. He took the time to walk me through the setup procedures again to make sure that I understood the procedure. He also had the mechanic download the most current software update. He also provided a loaner vehicle so that we could complete our errands preparing for the Thanksgiving holiday. He is always courteous, attentive, and professional More
by roy
Employees Worked With
