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Jake Sweeney Buick GMC
Lebanon, OH
151 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection.
For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form.
When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 151 reviews
April 13, 2017
Redi was fantastic to work with. Tonight I purchased a 2014 GMC Sierra 1500 from Redi. He was able to work with me on a great deal for the truck. Redi had all of the paperwork set up Tonight I purchased a 2014 GMC Sierra 1500 from Redi. He was able to work with me on a great deal for the truck. Redi had all of the paperwork set up in advance so that when I came to pick up the truck we were in and out quickly. He also took the time to go through setting up all of the technology for me. Overall great experience with Redi and I will go to him first for my next vehicle. More
by Saporito09
Employees Worked With
March 25, 2017
Redi Shehu has sold me 3 cars now. The experience has been enjoyable each and every time. He is very personable and I feel like he truly tried to find me the b has sold me 3 cars now. The experience has been enjoyable each and every time. He is very personable and I feel like he truly tried to find me the best deal. I lease my cars and throughout the process he kept in touch with me to let me know if there were any incentive programs or pull through deals. This was greatly appreciated. I will definitely keep coming back to Bill Delord for my wife's next vehicle this year More
by huskerbuck
March 16, 2017
Completely satisfied Redi made the whole experience exceptional. He was extremely helpful and knowledgable. We went in for a test drive and drove a new car home. Redi w Redi made the whole experience exceptional. He was extremely helpful and knowledgable. We went in for a test drive and drove a new car home. Redi went above and beyond to make sure we were happy. More
by Linda Miller Lanier
Employees Worked With
March 13, 2017
Exceptional Customer Service When we left the house that morning, we knew we were coming home with a new Buick. The only question, was where would we purchase it. We had previousl When we left the house that morning, we knew we were coming home with a new Buick. The only question, was where would we purchase it. We had previously test driven an Enclave at another dealership and the salesperson just wasn't knowledgeable or excited to see us. We decided that we would visit Bill DeLord Buick GMC Cadillac and look at their inventory. We arrived just as they were opening the doors and from the young lady who greeted us until the last person we saw, it was a pleasant experience. The enthusiasm of Tim Long was contagious as he took us on a test drive, explained the features and closed the sale. Tim did all of this without any high pressure sales. Steve did the financing paperwork and Mr. DeLord even stopped by. Although I didn't work with Frank, I want to thank him for noticing my military decal on my car and stopping by and thanking me for my service. Thanks Frank!! Thanks Tim! Bill DeLord Buick GMC Cadillac has gained another happy and loyal customer! More
by Lenny
February 23, 2017
Great used vehicle purchase experience Thanks Tom K.. We had a great low pressure experience.. The process from online to delivery was exceptional.... Appreciate the quick and easy way of d Thanks Tom K.. We had a great low pressure experience.. The process from online to delivery was exceptional.... Appreciate the quick and easy way of doing business More
by bpage66
January 26, 2017
Buying a new Sierra Tim Long was great to work with, would buy from him again. Have used service department for several years, and they are great, always do a good job in Tim Long was great to work with, would buy from him again. Have used service department for several years, and they are great, always do a good job in a timely fashion. More
by Jim Sebright
Employees Worked With
December 12, 2016
Great Experience for my new car purchase I have been leasing from Bill DeLord, but this time I wanted to buy a Terrain. Redi was a joy to work with. His enthusiasm is contagious. I was exc I have been leasing from Bill DeLord, but this time I wanted to buy a Terrain. Redi was a joy to work with. His enthusiasm is contagious. I was excited to my new Terrain. This was probably the best experience I have had in the purchase or lease of a car. Thanks for all your help Redi! Debbie W More
by escldsw
Employees Worked With
November 22, 2016
Mike bender did a great job and was not at all pushy and took his time to make sure I got all I could out of the deal. He went above and beyond his job I would recommend him to a and was not at all pushy and took his time to make sure I got all I could out of the deal. He went above and beyond his job I would recommend him to any one looking for a car or truck More
by Vernon Collins
October 31, 2016
Very good easy to work with not pushie. Tom Long was great ,very helpful and easy to deal with I would tell my friends about his help if they need a car. David M Kirby. Tom Long was great ,very helpful and easy to deal with I would tell my friends about his help if they need a car. David M Kirby. More
by dave321
Employees Worked With
October 11, 2016
Not a satisfied customer Would definitely not bring your vehicle here for service. After being on countless phone calls with GM corporate for a measly $134 known service reca Would definitely not bring your vehicle here for service. After being on countless phone calls with GM corporate for a measly $134 known service recall #12138 on a transmission dipstick tube failure this dealership would not honor the recall because apparently someone had already 'claimed' the warranty. GM corporate even admitted I had never received a recall notice according to their records. If the work was actually completed (never was as I am original owner) the dealership was supposed to install a foam tube in addition to replacing the dipstick to correct the vibration issue that causes the failure. Interestingly enough no foam on the broken dipstick. That should make it pretty clear recall work had never been completed. Besides a known design flaw...should be appropriately handled appropriately. As a former GM engineer and nothing but loyal GM customer for past 18 yrs its a real shame to lose loyalty for a lousy $134. More
by Steve A.
