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Jake Sweeney Buick GMC

Lebanon, OH

4.8
151 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 151 reviews

August 28, 2017

Good Experience I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was More

by blantonchad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Jake Sweeney Buick GMC responded

Chad, it was a pleasure doing business with you. I am glad we had the right truck for you. Ron and I will be here for all your automotive needs now and in the future. Thank you, Bill DeLord

August 27, 2017

Best people to buy from! We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above More

by Robert A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much Robert! It is so nice to see you again and I am very happy to help you anytime! Please give me a call anytime if you have questions or thoughts! I'm glad you love your new car! Redi S. Sales Consultant

Sep 09, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much for the kind words. Redi and I will be here to assist you in any way we can. Bill DeLord

August 24, 2017

Bought a Sierra 1500 Ron was able to find the right truck for me. The entire staff was friendly and professional. The service department was able to install the options More

by RussR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Jake Sweeney Buick GMC responded

Russ: It was a pleasure doing business with you. Ron, is a great guy and he will continue taking good care of you. Thanks for putting your trust in us. Bill D.

August 20, 2017

Everything went according to plan and staff was helpful I was referred to bill delord from another repair shop because they deemed my repair to be covered under warranty. Info they stated bill delord pointe More

by K. Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hesson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Jake Sweeney Buick GMC responded

It is always great to hear when a customers expectations are exceeded. We always want your to feel that we are your " go-to " dealership even if you have service done somewhere else. We are always happy to help with any warranty situation. Thanks for the positive review. Bill DeLord

July 26, 2017

Buying a 2013 GMC Terrain We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We work More

by Steven R Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much for the kind words, Steven! The pleasure was all mine! It was nice meeting with you and I am thrilled that we could help you with everything! If you have any questions or need any assistance please don't hesitate to give me a call! Thank you again! Ron M. Sales Consultant

Jul 26, 2017 -

Jake Sweeney Buick GMC responded

It was a pleasure doing business with you Mr. Turner. I know Steve and Ron appreciate the kind words. We look forward to servicing you throughout the course of your ownership. Bill DeLord

July 25, 2017

Excellent Service! Wonderful Staff I worked with Tom K to find my new Buick Regal and I love it! The staff was so helpful in finding the right vehicle for me and walking me through all More

by davidp017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kohls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2017 -

Jake Sweeney Buick GMC responded

Thanks for your kind words. It was a pleasure to serve you. Please do not hesitate to contact me personally if there is anything you need. Bill DeLord

June 13, 2017

2017 Buick Enclave successful Wonderful dealership, drove over 2 hours to the dealership to look at a car listed on car gurus.com. Found the perfect fit for our family. Ron Morri More

by Buick owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Jake Sweeney Buick GMC responded

Hi Bruce, Thank you so much for the kind words! I'm glad we made the trip worth your while! Please feel free to contact me anytime! Ron M. Sales Consultant

Jun 14, 2017 -

Jake Sweeney Buick GMC responded

Thanks for he kind words about your experience. Our motto is " Definitely Worth the Drive". It is great to see that we have made good on our promise. Please contact Ron or myself if there is anything you need. Bill DeLord

May 17, 2017

Buying my 2017 Buick Enclave CXL at Bill DeLord Buick GMC I had the pleasure of working with Redi Shehu to purchase my new Enclave. Absolutely everything was ready and spotless when I arrived. The transacti More

by BR549
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Jake Sweeney Buick GMC responded

Thank you for the great feedback on you experience with Redi. He really works hard to make his customers completely satisfied. Call us anytime for assistance in satisfying any of your automotive needs. Bill DeLord

May 18, 2017 -

Jake Sweeney Buick GMC responded

Thank you so much! It was a pleasure meeting with you! Please keep in touch and if you have any questions please give me a call any time! Redi S. Sales Consultant

May 04, 2017

Great car, great deal, great salesman They had the car that we wanted for a good price. The salesman (Redi) was very helpful and we got the deal done in ~ 2 hours (test drive, trade-in eva More

by Lyks_cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill DeLord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Perron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Jake Sweeney Buick GMC responded

I am very happy that you are happy! Redi prides himself on making the purchase experience as pleasant as possible. We appreciate your business. Bill DeLord

April 16, 2017

Redi Shehu Just bought a new 2016 Buick Enclave from Redi. He was so patient with me and made the whole car shopping experience a breeze! He knew all the ends an More

by lksackst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Redi Shehu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2017 -

Jake Sweeney Buick GMC responded

I am glad you had the opportunity to work with Redi for your purchase. Thank you for allowing us to earn your business. Bill DeLord

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