Jake Sweeney Buick GMC

"VERY HAPPY CAMPER" So, on Sept 30th I had went to Bob Pulte and the service that i got from the lady was TERRIBLE so i went to Bill Delord. I stopped in to look at NEW S So, on Sept 30th I had went to Bob Pulte and the service that i got from the lady was TERRIBLE so i went to Bill Delord. I stopped in to look at NEW SUV and the saleman Ron Morris was great,friendly and Knew what he was doing! Wasn't pushy at all. They worked with me to get what i wanted. The finance Steve Butsch also worked the numbers. I HIGHLY recommended BILL DELORD. They are AWESOME!!! More

Extremely difficult I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased I was told there service dose no work unless they get paid ,I guess this means get your wallet out and get ready to be taken advantage of I purchased a car and my vehicle I wanted to trade in they broke it. When I expressed my frustration there response to me was to verbally insult me.... More

awesome ! WE STOPPED IN TO LOOK AT A SUV, AND THERE WAS MANY TO CHOOSE FROM. WE HAD A SALESMAN GREET US UPON ARRIVAL (REDI SHEHU) HE WAS VERY NICE AND NOT PUSHY WE STOPPED IN TO LOOK AT A SUV, AND THERE WAS MANY TO CHOOSE FROM. WE HAD A SALESMAN GREET US UPON ARRIVAL (REDI SHEHU) HE WAS VERY NICE AND NOT PUSHY. HE MADE THE EXPERIENCE A GREAT ONE. WE ENDED UP COMING BACK A FEW DAYS LATER, PURCHASED A NEW CAR. I WOULD RECOMMEND BILL DELORD TO ANYONE. REDI SHEHU WAS AWESOME !! More

Bill DeLord put the "Deal" in Dealership Today, August 30th, 2017, I purchased my 4th vehicle, a brand new GMC Terrain from Bill DeLord Buick, GMC and Cadillac in Lebanon, Ohio. I know 1st ha Today, August 30th, 2017, I purchased my 4th vehicle, a brand new GMC Terrain from Bill DeLord Buick, GMC and Cadillac in Lebanon, Ohio. I know 1st hand how hard they work to get me the best deal. At Bill DeLord, customer service starts long before you arrive at the dealership. They are always thinking of ways to do more for each customer like, free car washes, (Yes he has a car wash on site). And free tires for life program. It's these things that show how hard they try to give back to the customer by saying Thank You. The whole staff is great. If you are considering now or in the near future a vehicle please go see my friends at Bill DeLord. Ask for Ron Morris. He was my sales men for my last two cars and he literally gets as excited as I do about my car purchase. He is happy, you're happy. Thanks Ron for another wonderful experience. I'll see you in a few years when I'm ready for my 5th car purchase from you all. Marlene S. More

Good Experience I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was greeted and treated while looking around and through the purchase process. More

Best people to buy from! We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above and beyond looking for the exact car we wanted. Because of this and a great price they offered on a Verano, we went back to Redi. We can't say enough about his professionalism and kindness as well as working with us on any specific requests. We will always go back to Bill DeLord! Thank you, Redi and we have a nice, new car! More

Bought a Sierra 1500 Ron was able to find the right truck for me. The entire staff was friendly and professional. The service department was able to install the options Ron was able to find the right truck for me. The entire staff was friendly and professional. The service department was able to install the options while we did the paperwork without any waiting. More

Everything went according to plan and staff was helpful I was referred to bill delord from another repair shop because they deemed my repair to be covered under warranty. Info they stated bill delord pointe I was referred to bill delord from another repair shop because they deemed my repair to be covered under warranty. Info they stated bill delord pointed out to them. Called to make an appointment and was able to get in pretty fast with a loaner car that was comparable to the size car i owned. I was worried about the whole thing since the covered under warranty info came from another shop. I called the day before just to make sure my appointment and loaner car was all set to go. The process of dropping off my car and picking up the loaner was very fast. I dropped off at the end of the day for the next morning. I was called about 900am the next morning from service stating my repair was covered under warranty and all set to go. Shot out to integrity automotive in middletown for being right! They are great as well. I was able to pick up my car even after service was closed and that was a breeze. My mom previously purchased a car from bill delord several years ago and she was happy with the service then and im happy with the service now. I told my mom about my experience and she actually went there for an oil change a few days later. The location isnt really that close but not too far. I live in west chester and my mom lives in middletown. We both pass other places we could go to service our cars be would drive the extra miles for good service. Hopefully it stays that way. More

Buying a 2013 GMC Terrain We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We work We had one of BEST Buying experiences of our life. My wife and I were looking for a Used GMC Terrain and found one we liked at the Dealership. We worked with Ron Morris as well as Steve , the Finance Manager. In my many years of Selling automobiles, I have never had such an enjoyable Buying Experience.Ron and Steve made buying our Terrain quite enjoyable and we never felt pressured or pushed into anything. I as well as my wife would both Highly recommend the Dealership and Both Ron and Steve. Thank You for such a Wonderful Experience . We WILL be back for our next purchase. More