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Jake Sweeney Buick GMC

Lebanon, OH

4.7
148 Reviews
Bill DeLord Buick GMC helps keep Ohio moving. We are a family-owned and operated dealership. We serve the cities of Lebanon, Cincinnati, Middletown and the surrounding communities. We typically keep around 200 combined New and Used vehicles at our Buick GMC Dealership in stock to ensure you have adequate selection. For your financing needs, we have a dedicated Finance team who works with many local and national banks and lenders. We will work hard to secure the funds you need for your next vehicle purchase. Financing here is easy and convenient. Give our finance team a call at (513) 282-3561 to go over your scenario or click the button on the left to access our secure finance form. When you arrive at our Service Department, you will find the accommodations clean and well-lit. We have complimentary Wi-Fi internet access, HD TV, free refreshments and coffee, and comfortable chairs! We are a huge facility with 18 Service bays so we can meet your needs in a timely manner. We have a courtesy shuttle to take you to your home or office until your work is completed. For extended work orders, alternate transportation is available.
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917 Columbus Ave

Lebanon, OH

45036

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Showing 148 reviews

April 30, 2014

very happy Very happy with our new car after a few hiccups with a check engine light. Doug Wade was very helpful in getting us in our new car, as were all the f More

by tkoenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2014 -

Jake Sweeney Buick GMC responded

Hi Theresa and Todd, Thanks so much for choosing us, and for the review! We're very happy that you're happy! How are you liking your new car? Please don't hesitate to reach out to us if there's anything else that we can do! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

April 06, 2014

Great Business & Great Staff Was excellent in every aspect of the sale. Doug Wade and Steve Newdigate Jr was absolutely wonderful.! Doug searched for a truck that we asked for a More

by TimHarper01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 07, 2014 -

Jake Sweeney Buick GMC responded

Hi Tim, Thanks so much for choosing us to do business with and for the kind words! We're so glad we could help you find the truck you were looking for. How are you enjoying it so far? Keep us updated at Facebook.com/BillDeLordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

March 28, 2014

My experience with this dealership was OUTSTANDING!!!! Mr. Redi Shehu was patient with me and answered all questions!! The atmosphere was very friendly and welcoming. I absolutely love my new car and appr More

by Nala01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 28, 2014 -

Jake Sweeney Buick GMC responded

Hi Nala, Thanks so much for letting us know how we did! We really appreciate your kind words. Redi is so great, and we're so glad he had the chance to work with you! Which vehicle did you decide on? We'd love for you to share photos at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

March 01, 2014

Steve was Friendly He is Not pushy Everyone is Steve was Friendly He is Not pushy Everyone is knowledgeable The dealership is a pleasurable experience It was definitely one of the better car More

by klmarsh
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2014 -

Jake Sweeney Buick GMC responded

Hello and thank you so much for the review of how we did! We're so glad you walked away satisfied! Steve, along with everyone on the team, works so hard to ensure his customers are happy and their needs have been exceeded. Which vehicle did you decide on? Let us know how it's doing at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

March 01, 2014

Doug came in on his day off and helped me purchase my car. I've never had a better dealership experience. Steve was very thorough in the financing process and did everything to get me the best deal possi More

by jasonclaveck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2014 -

Jake Sweeney Buick GMC responded

Hi Jason, Thank you so much for your review. We can't even tell you how much we appreciate your business and kind words! How is your vehicle doing so far? Are you loving it? Keep us updated on how you are doing, and watch for our service specials and events at Facebook.com/BillDelordCadillacBuickGMC Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

February 28, 2014

Overall the experience was very good. I feel I got a fair deal given that I am not a person who likes to haggle. Thanks! More

by WilliamBrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Jake Sweeney Buick GMC responded

Hi William, Thanks so much for the feedback! We are so glad you are happy with your experience, and the price on your new vehicle! Which did you choose? How are you enjoying it? Let us know at Facebook.com/Billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

February 25, 2014

From the minute we walked in the door for the first time as a potential customer Doug Wade showed his professionalism and willingness to work with us to secure a deal for us to obtain a new vehicle for our More

by Bell1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Jake Sweeney Buick GMC responded

Hello and thanks so much for the response! Doug is great, and we're so glad he got the chance to work with you! Our team works hard to provide top notch customer service, and it seems Doug has really set the bar here! How are you enjoying your new vehicle? We hope to see you soon! Check Facebook.com/Billdelordcadillacbuickgmc for service specials and updates! Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

February 12, 2014

Great experience. This is my third vehicle I have leased from Bill DeLord. I have been pleased with each experience. Redi and Steve were both professional and helpful. More

by Scott8900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Jake Sweeney Buick GMC responded

Hi Scott, Thanks so much for letting us know how we did! The end goal in everything we do is to gain repeat customers, and I can't tell you how rewarding it is to hear that we have one in you! Please don't hesitate to reach out to us if there's every anything we can do for you and your vehicles! And, be sure to visit us at Facebook.com/Billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

January 26, 2014

This past November, I decided to look at new cars. My last new car purchase was 15 years ago and thought it might be time. I had planned only to test drive the 2014 Buick Regal. Upon walking into the s More

by CD77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Jake Sweeney Buick GMC responded

Hi and thanks so much for letting us know about your experience! We love stories like this, and we're so happy that we could help you in your Buick search. How are you enjoying your new Regal? What a great choice, and fun ride! We hope to see you again soon, and, yes, it better not be in another 15 years :) Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

January 25, 2014

Was not going to buy a car from this dealer again due to horrible services from previous purchased and service department. Because of the service I received from Doug is the only reason I brought the vehicl More

by Trangk01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Jake Sweeney Buick GMC responded

Hello and thanks so much for the response! We are so happy that Doug was able to help you and turn your opinion of us around. If you don't mind, I'd love to know about your initial experience and apologize for that in person. Please reach out to me at the information listed below or at Facebook.com/Billdelordcadillacbuickgmc Thanks! Bill DeLord (513) 932-3000 bd@billdelord.com

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